McDonald's

9851 E Washington St, Indianapolis
(317) 898-1156

Recent Reviews

Sort by
Clarice A.

Very crowded lot and service was slow. McDonald's should take notes from Chick-fil-A and try a similar system when it comes to the drive thru.

Deborah

Manager is super rude and should really re-evaluate how he treats people.

Jeffrey Yates

Rude management and I will never return. I will gladly drive past this location and go to any other McDonald's.

Jeffrey Newsome

Wouldn't let my 5 year old daughter use the bathroom till after I made a purchase.

Halee Kite

Always have a good experience with drive thru, fries are always good any time of day. Can’t remember the last time I’ve had an item incorrect.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Fries, Chicken Mcnuggets, Mcchicken

WIlliam Anderson-Reynolds

Couldn’t keep up with the lunch rush

Atmosphere: 5

Food: 1

Service: 5

Lori H.

Service good. Clean.

Atmosphere: 4

Food: 3

Service: 5

Matt Peace

This is the absolute worst McDonald’s in the evenings and on weekends. Food is rarely fresh. Employees are rude and “think” they know how to do their job. They all like to hover around the landing area and play around. Does the owner and supervisors ever come to the store during these hours? Because I would be ashamed to have this as my franchise. Absolutely ridiculous.

Atmosphere: 1

Food: 1

Service: 1

George Dossett

Service was fast. My complicated order was exactly correct. Restroom was clean, everything functioning great. First time at this Mc Donald’s.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: World Famous Fries, Fries, Chicken Mcnuggets, Big Mac

Pam Batta

More than 10 employees arguing, one employee with a clipboard, maybe the manager. They ignored the customers as we all stood there listening. The manager was actually holding my order and I had to interrupt their arguing to say that's is my order. Another customer was ringing the bell, but ignored by all employees. It was an embarrassment to McDonald's. No one working, overstaffed. Just literally did not care. This happened December 17, 2024.

Atmosphere: 1

Food: 2

Service: 1

Bethany Wilson

I got a cup of coffee, it was pretty bland. Have they changed brands of coffee?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Big Mac

Malachi Inman

Our local spot has been okay never have had an overly great experience

Atmosphere: 3

Food: 3

Service: 3

Mariah Moorman

I went through to get a egg biscuit they asked if I wanted cheese I said no, got up there still got cheese went to get another and they gave me a burnt hard as Rock biscuit as well as the egg burnt too

Jack Fox

Food is great, the soda is great, even though the left side of the machine will give you flat soda but luckily enough there's also Diet Coke on the right side so no issue there. My issue is if you are going through the drive-thru, the employees, under guidance of management, abuse the system where they have you pull forward to wait for your food so they can get someone behind you who hasn't ordered that is ready sooner, out to them and bring yours when it is ready. I was behind one person, no one behind us, they sent that person around to the front and then they immediately sent me around to the front. This is because they are screwing around with their numbers. You know, how fast it takes to get someone through the system and get the food completed and all that, it will clear out a screen before they even start making the food which isn't what they are supposed to do, and they get you around so they can act like you've already been completed, and it's all because of the stupid system that was put in place many years ago and when you put these systems in place to track things, and then you incentivize people, you're not going to get the right information. So in reality, they are committing fraud against the people who give out bonuses for having good numbers. They're committing fraud if they win awards for being the fastest service against other restaurants who don't pull those shenanigans. I mean, they all do, but I'm just saying, that's what they are doing. My problem is that I have honor and integrity and it feels shameful to purchase stuff from places that are committing fraud right in front of your face. Luckily enough I'm about to move from the East side to the north side, and I won't have to deal with these dishonorable employees anymore

Dylan Wilson

The staff here do what they can for what is probably the busiest McD's in

Atmosphere: 1

Food: 1

Service: 5

Loading...