Napolis Pizza
3475 Shadeland Ave #5706, Indianapolis
(317) 545-1907
Recent Reviews
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Decent
Atmosphere: 2
Food: 4
Service: 4
They used to be really good, I used to come there often. But lately there's newer people and they're younger and the last three times that I asked for a pizza party cut they cut it regular. Today I was pretty upset because I had to present the pizza for a party and it was cut into huge slices and not party cut. The pizza didn't have enough sauce or cheese on it. They crust was very dry and the overall pizza was undercooked. This is disappointing because they used to be really good. I probably won't be going there anymore.
Atmosphere: 1
Food: 1
Service: 4
If you're hungry its not bad. Dough often feels under cooked, cheese sauce is basically water. Not bad not good
Atmosphere: 3
Food: 3
Service: 3
The service was exceptional, the atmosphere was chill. The employees and people were very friendly. My granddaughter loved the pizza but the rest of my family was not fond of it. It was mainly just cheese and bread with barely any sauce. But if you like this kind of pizza, this is the place for you.
Atmosphere: 5
Food: 3
Service: 5
First time going and it was à nice experience. Josh was very kind and took great care of me. The salad was amazing. I ordered a build your own calzone, a stromboli and a bread stick. The dough is amazing the salad was great. My only critique is my stromboli was dry on the inside I felt it needed sauce and cheese mixed all in like a glue to hold it all together. With no sauce and cheese throughout on the inside the toppings just spilled all over the place and the sauce would of helped cook the veggies more too. My onions were strong and raw. The cheese was just on the top. It was tasty and ill give it a 5 out of 10 the sauce throughout would of gave it a 10. Will i go back yes i will I'm eager to try more items.
Atmosphere: 3
Food: 3
Service: 4
Good food
Atmosphere: 5
Food: 5
Service: 5
Great pizza 🍕🍕
Atmosphere: 5
Food: 5
Service: 5
Some of the best pizza in Indy I try every place I go highly recommended
Atmosphere: 5
Food: 5
Service: 5
Absolutely phenomenal!
Delicious!
Atmosphere: 5
Food: 5
Service: 5
THIS PLACE SCREWS UP DIETARY RESTRICTIONS
We ordered over the phone for take out. Picked out a sandwich that had no cheese in the ingredients list and also emphasized over the phone that the sub should have NO CHEESE. This was clearly stated just to be safe and again, it's not even listed in the ingredients. And yet, when the family member who drove out to get the food returned, we found the sub was covered in parmesan cheese. It can't be picked off and the sandwich is inedible. Even if we could get it replaced, it's not worth driving out again and we certainly won't be coming back.
If you have any kind of dietary concerns, don't trust this place to feed you.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Something just missing the crust use to be real good now it’s like just there
Atmosphere: 5
Food: 4
Service: 5
There are places you like at first sight.
There are places you dislike at first sight.
And...
there are places you like at first sight but not so much on a second look.
Sadly, for us, Napolis was the third case.
The staff is certainly friendly, welcoming and very helpful. The clientele are mainly familiar repeat customers, often known to the staff by name. There is friendly banter and a great atmosphere.
The shop looks tiny from the outside but is surprisingly well laid out for maximum customer dining space. The place is quite clean, as well, at least the dining area.
After my initial highly positive impression, a few less positive details started to kick in.
The food was ordinary, perhaps mediocre, while prices were on the high side. I had a sausage calzone and my mother had a spinach one. Mine contained sausage and hers contained spinach.
End of story.
Nothing to see here,
please move along.
In the dining area, there was a TV turned to a televangelist program and it was loud. Each to their own preference but I would have preferred something quieter and less strident during my lunch break.
If you thought the dining area was compact, the restroom was even tinier, a walk-in water closet, if you will.
If you can find the restroom......
While visiting the restroom, I unfortunately saw into the kitchen. It wasn't unsanitary but it was disorganised and did not impress.
I love local, family run establishments and I like to support them but....
overall, I would have given a 2.5 stars, if that were an option.
Pro Tip
Find your way to the restrooms before you leave, around the far corner of the counter, through the stacks of soda bottles and almost in the kitchen. You will feel a bit like Indiana Jones .
Atmosphere: 3
Food: 3
Service: 5
Always good food and friendly staff, I work right down the street so it's one of my go to places and price is awesome.
Atmosphere: 5
Food: 5
Service: 5
Best Pizza Joint in the east side. Stuffed crust is my go to.
Atmosphere: 5
Food: 5
Service: 5
Food was ok, service was very unfriendly, no smiles or hello, wont be returning.
Atmosphere: 1
Food: 2
Service: 1
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