Panera Bread

3824 E 82nd St, Indianapolis
(317) 576-6100

Recent Reviews

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Katie Burkhard

Pick up lunch here couple times a month- always have the same girl at drive through. She is the kindest and warmest employee, always welcoming and has a smile even when it was 0 degrees outside and she was working the window. She is the best, def have some good employees at this location.

Atmosphere: 5

Food: 5

Service: 5

Frank N.

Got a breakfast sandwich at the drive through. It was good but too long for just that.

Atmosphere: 5

Food: 5

Service: 4

Parul Bhindeab

Dude. Where's the cheese??? This was my sandwich for the toasted garden caprese

Ally Bearr

The girl that works the drive thru at this location is so bright and wonderful she puts me in a good mood in the morning when I grab my breakfast. Her positive energy is contagious and that's rare to find in a drive thru.

Atmosphere: 5

Food: 4

Service: 5

Ebru Gezgin

Terrible service! More like no service at all. Staff is inattentive and rude.

Service: 1

Randy Hayden

Currently still waiting for my food. I did the pick 2 sandwich has been sitting in the pass for 20 minutes and counting. Waiting on the mac and cheese so the sandwich is going to be ice cold. Orders behind mine done first zero organization zero care.

Meagan Clark

This is an amazing Panera bread! I usually stop by once a month in the afternoon & every time my food is perfectly made & ready super fast. The team here is amazing too

Atmosphere: 5

Food: 5

Service: 5

Betty Boop

The food was delicious. The place was clean and the service was good

Atmosphere: 5

Food: 5

Service: 5

Marlene White

Good grub. Service was fast & kind.

Atmosphere: 4

Food: 5

Service: 5

Jack Fox

That's it. That's the last time I get screwed over at this place. I waited a while when they were not busy whatsoever, finally the screen says that my order is ready, but I didn't see anybody doing anything and the order never made it to the pickup shelf. So I left, and I'll work with the Panera app for a refund, and I'll never be back to the store ever again.

Sam Wick

I like the lay out of this Panera. I also like that I was able to get my bagel on a plate for dine in. It was clean including the bathroom.

Atmosphere: 4

Food: 4

Service: 4

TYE

A team lead—an older woman, possibly in her 50s—falsely claimed I couldn't get the Strawberry Basil drink with my Unlimited Sip Club membership. That’s simply not true. I’ve ordered it before with no issue, and it’s clearly listed as an eligible drink.

What made it worse was her rude and dismissive attitude. Instead of listening or checking policy, she stood by her false claim. She was lying and it shows a serious issue in her character.

If you're going to offer a membership program, your employees need to actually understand it and not LIE—and treat customers with basic respect. Wont be back at this location.

Atmosphere: 1

debra boutwell

I would not visit the one in Glendale ever again.

Atmosphere: 4

Food: 4

Service: 4

John Wan

Been over often for their sip club membership. The workers were always nice and quick service. Always in and out without any problems. Great location.

Jim Bach

GrrrrrrREAT
!!!

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