Papa Johns Pizza

8955 E 38th St, Indianapolis
(317) 890-7272

Recent Reviews

cj cool

If I could leave negative stars I would customer service is very poor. I ordered a piece for delivery and nobody ever rung the doorbell or knocked on the door and they just placed it outside on the floor and I didn't find it until the following morning and I called and spoke with the manager, which had a very rude and nasty and refused to provide me her name and pass the phone to the general manager Nolan and he refused To provide me her name, and all I asked was for a refund and they failed to give me the refund and said that the most they can do is give me credit for another piece, which would mean I would be required to do more business with this horrible company

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Spicy Italian Pizza

Quinton Gaston

Great place, great pizza!Parking: Pick-up parking (free)!Wheelchair accessibility: Easy in, easy out!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Traditional Wings

L Na

3/23/24 I went and spent money for the new garlic stuff crust pepperoni burnt pizza and another large burnt pepperoni pizza.?This is ridiculous have kids here mad because the pizza burnt some are picking off the toppings now I have to go to McDonald and waste more money. I have pictures also

Atmosphere: 3

Food: 1

Service: 3

L Nash

3/23/24 I went and spent money for the new garlic stuff crust pepperoni burnt pizza and another large burnt pepperoni pizza.?This is ridiculous have kids here mad because the pizza burnt some are picking off the toppings now I have to go to McDonald and waste more money. I have pictures

Atmosphere: 3

Food: 1

Service: 3

HUSAM FAHMAWI

was good what I expected.like it a

Atmosphere: 5

Food: 5

Service: 5

Marlene Rios

Delicious hot and fresh and super fast...I was able to organize my language as best as possible..thank you

Atmosphere: 5

Food: 5

Service: 5

Jenny Dav

Horrible, I waited 1 hour and 30 minutes and when I call they just said my order was cancelled, thanks that's a great solution after I waited all day without a single snack just wanting a damn pizza for me and my family :)))

Service: 1

Gustavo guardado

Malserbisio you can't ask for a flat at the premises you have to speak on the phone while there

Atmosphere: 1

Food: 1

Service: 1

zack

Door lock on a rainy day, 1 person working, and the worker doesn't make any sense what so ever.

Atmosphere: 1

Food: 3

Service: 1

Jimmy Lopez

I ordered a large 14-piece pizza and they sent me one of 8. I also ordered a box of 8 pieces of chocolate brownie and they sent me 6!! And almost an hour for my order to

Atmosphere: 1

Food: 1

Service: 1

Buttons Purvis

When you call this place, Somewhere else answer. Then if you can get them to deliver it's always something they forget! 1 of the worst places to order. Just drive there because it's a waste of time and money.

Food: 3

Service: 2

Recommended dishes: Pepperoni Stuffed Crust, The Works

Jarel Washington

So the pizza was good, however, they locked the doors and made it so people would have to wait outside in the cold to get their order. Honestly you could have walked up and whatever pizza was being passed through this little window you could have just taken. Whether it was yours or not. people were getting mad because they were being forced to wait outside and had to press their phones against the glass just to show their pickup order. It is a bad system, with a broken intercom outside. You couldn't even hear the server call your name. I think the owner needs to invest in a better system. Add a drive thru, fix the outside intercom or just have a way to not make people wait out in the cold.

Atmosphere: 1

Food: 5

Service: 2

Thomas Floyd

I called 11/28/23 at 9:45pm ordered my food gave my card number and patiently waited needless to say it's 11/28/23 11:30 pm no food no one is answering because the store is closed now and obviously I'm not getting my food this is terrible bussiness especially accepting my card payment as if your going to actually make the food and send it out like good bussiness should be conducted don't order here and if you do a delivery order tell them you got cash even if it a card to make them come first just because its simply bad bussiness here

Perry Wiggin

Pizza was great, I ordered a drink with my order and they forgot to bring it, when I called back I was pissed and took it out on the clerk and for that I’m sorry, other then the forgotten drink everything was

Food: 5

Service: 3

Eric Newton

The food was good and ready when I got there and everyone was pleasant for a change...overall decent

Atmosphere: 3

Food: 4

Service: 5

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