The slowest place ever. And the employees clearly hate their job.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fries, Snack Size Cheesesteak
Chris Graue
It was all good…
Atmosphere: 5
Food: 5
Service: 5
Phillip Pope
Love Penn Station, clean, friendly staff and great fries! Had a rockin cheesesteak today and keep comin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, The Philly Cheesesteak
leonard duke
Excellent
Food: 5
Service: 5
Detre Darlene Smith
Hot food friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly Cheesesteak
Trina Torrijos
Sandwich was for my son, he said it was very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Fries
Gary Edwards
Friendly staff. Great steak sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, The Philly Cheesesteak
Joni Heredia
Update: okay the Classic Italian sandwich off the grill was probably the best sandwich I can ever remember eating. Just perfect!Delicious sandwiches and fresh fries and we enjoy their quick service. I trust the menu and I always go with their suggestions. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Phyl G
Okay, I actually feel bad writing this review, but, this is the 7th or 8th time being burned here in a row and it will be my last. I just don't understand why my order is never, ever right. I consistently pay for double meat and never get it. I ALWAYS ask for no onions due to an allergy and get them anyway every single time, which inevitably means I can't eat my food. I even ordered an hour ahead of time today. That's more than enough time to ensure an order is made properly.Unfortunately, this is the only Penn Station near me or between home and the facility at which I bring lunch for others, so we will have to find a different establishment to order from.Accuracy is 1/5Quality is 3/5Wait time is 2/5Dietary restrictions: Don't expect allergies to be respected or orders to be correct if you're specific about macros.
Atmosphere: 4
Food: 2
Service: 3
Christina Brooking
Since when don't they season the steak sandwiches? Maybe forgt since they had to remake the first sandwich. Usually good experience but today not so much.
Came for lunch they didn’t give people food any order. I waited for over 30 mins for food mean while they where giving people their food that order after me. I honestly don’t want the food anymore lunch over now.
Atmosphere: 1
Food: 1
Service: 1
David Childress
It was nasty, dirty store, it needs a good cleaning with a degreaser, you can tell by the quality of food, and the dirty store its not well managed, and no thanks to going online and answering questions about my bad experience, the day i posted it that i was there, someone should be able to figure who was working that
Atmosphere: 1
Food: 1
Service: 1
Dave Childress
I haven't been there in several years, the floor had oil or grease on the whole floor everywhere, it was very slick with a oil film on it. Its like it needed mopped with some degreaser, all the tables were dirty and had a oil film on them also, there was one other customer in the store, so it wasn't like they was to busy to clean tables, i got a regular size philly cheesesteak that didn't have much meat on it, i got more bread then meat for 9 bucks, the fries were soggy and not fully cooked, i had a sweet tea to drink that was weak and tasted watered down, it might be several years before i go back
Atmosphere: 2
Food: 2
Service: 3
Veno Norris
Came in for monthly special, turkey club w.bacon. was going to order online due to the backed up line, and saw the wrap as an option. Upon making my order the manager tells me it's Penn Station procedure and the chose their wording carefully. However, the wrap is an option on the website, just not for me? I let it go even though i am looking at it on the app, the manager remained steadfast with no.The guy behind me picks up where I left off, agreeing with me as I attempted to show the manager the app again. Too much wasted energy. I am not fully decided on if I should be offended or not. The guy behind me left out first. My sandwich was made and just sat there. Insult to injury, asker for malt vinegar and was given ketchup. Terrible customer service!!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fresh Cut Fries
Art G
Had an order that was wrong Zach got me right 5 stars for me
The slowest place ever. And the employees clearly hate their job.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fries, Snack Size Cheesesteak
It was all good…
Atmosphere: 5
Food: 5
Service: 5
Love Penn Station, clean, friendly staff and great fries! Had a rockin cheesesteak today and keep comin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, The Philly Cheesesteak
Excellent
Food: 5
Service: 5
Hot food friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly Cheesesteak
Sandwich was for my son, he said it was very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Fries
Friendly staff. Great steak sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, The Philly Cheesesteak
Update: okay the Classic Italian sandwich off the grill was probably the best sandwich I can ever remember eating. Just perfect!Delicious sandwiches and fresh fries and we enjoy their quick service. I trust the menu and I always go with their suggestions. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Okay, I actually feel bad writing this review, but, this is the 7th or 8th time being burned here in a row and it will be my last. I just don't understand why my order is never, ever right. I consistently pay for double meat and never get it. I ALWAYS ask for no onions due to an allergy and get them anyway every single time, which inevitably means I can't eat my food. I even ordered an hour ahead of time today. That's more than enough time to ensure an order is made properly.Unfortunately, this is the only Penn Station near me or between home and the facility at which I bring lunch for others, so we will have to find a different establishment to order from.Accuracy is 1/5Quality is 3/5Wait time is 2/5Dietary restrictions: Don't expect allergies to be respected or orders to be correct if you're specific about macros.
Atmosphere: 4
Food: 2
Service: 3
Since when don't they season the steak sandwiches? Maybe forgt since they had to remake the first sandwich. Usually good experience but today not so much.
Restaurantji Recommends
Came for lunch they didn’t give people food any order. I waited for over 30 mins for food mean while they where giving people their food that order after me. I honestly don’t want the food anymore lunch over now.
Atmosphere: 1
Food: 1
Service: 1
It was nasty, dirty store, it needs a good cleaning with a degreaser, you can tell by the quality of food, and the dirty store its not well managed, and no thanks to going online and answering questions about my bad experience, the day i posted it that i was there, someone should be able to figure who was working that
Atmosphere: 1
Food: 1
Service: 1
I haven't been there in several years, the floor had oil or grease on the whole floor everywhere, it was very slick with a oil film on it. Its like it needed mopped with some degreaser, all the tables were dirty and had a oil film on them also, there was one other customer in the store, so it wasn't like they was to busy to clean tables, i got a regular size philly cheesesteak that didn't have much meat on it, i got more bread then meat for 9 bucks, the fries were soggy and not fully cooked, i had a sweet tea to drink that was weak and tasted watered down, it might be several years before i go back
Atmosphere: 2
Food: 2
Service: 3
Came in for monthly special, turkey club w.bacon. was going to order online due to the backed up line, and saw the wrap as an option. Upon making my order the manager tells me it's Penn Station procedure and the chose their wording carefully. However, the wrap is an option on the website, just not for me? I let it go even though i am looking at it on the app, the manager remained steadfast with no.The guy behind me picks up where I left off, agreeing with me as I attempted to show the manager the app again. Too much wasted energy. I am not fully decided on if I should be offended or not. The guy behind me left out first. My sandwich was made and just sat there. Insult to injury, asker for malt vinegar and was given ketchup. Terrible customer service!!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fresh Cut Fries
Had an order that was wrong Zach got me right 5 stars for me