Pizza Hut
$ • Pizza, Chicken Wings
Hours:
1801 S Emerson Ave, Indianapolis
(317) 353-1200
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I ordered on the Pizza Hut website and was quoted 25-35 minute delivery time. Less than 10 minutes later I received a text message stating that my order was out for delivery. Nearly 40 minutes later I receive another text message that my order is being delivered by Door Dash in an additional 30 minutes. I attempted to call the store multiple times but they would not answer their phones. When I finally got a hold of someone with Pizza Hut they were in a call center and could offer...read full review
My order took forever to get to me. I placed it at 4:58 though the app and the app said it would arrive around 5:28 and I did Not receive my order till after 6. When I got my order the breadsticks were not cut nor was one of my pizzas. When I called to check up on my order the lady on the phone got an attitude with me when I told her what the app said. The app said it was out for delivery and when I called it was not out for delivery. Will not be ordering from here again.
Ratings
Menu
Hours
| Monday | 10:30AM - 10:30PM |
| Tuesday | 10:30AM - 10:30PM |
| Wednesday | 10:30AM - 10:30PM |
| Thursday | 10:30AM - 10:30PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10:30PM |
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Pizza Hut offers friendly customer service and hot, delicious food for takeout and delivery. Despite occasional mishaps like missing items during delivery, the staff works hard to make things right. The restaurant has a long history in the neighborhood, with consistent quality in their popular pizza melts. Customers appreciate the quick service and the willingness of the staff to address any concerns to ensure a positive experience. With a track record of satisfying orders and a convenient location, this Pizza Hut remains a favorite spot for many loyal customers.
Customers have praised the staff's efforts to fix any issues, with one reviewer noting that the "two ladies" in the restaurant quickly resolved an order mix-up, and another highlighting a manager who personally brought a missing item. However, some customers have expressed frustration with delivery, particularly when using third-party services, as the food may not arrive as hot or timely as desired. Overall, Pizza Hut continues to be a go-to option for many, known for its friendly service and quality pizza.