Starbucks
$ • Coffee Shops
Hours:
5550 Lafayette Rd, Indianapolis
(317) 328-0247
About Starbucks
Customers' Favorites
Starbucks Reviews
There has to be a way to prevent the customer from ordering through the mobile ap if the store will not be open!!
Hate having already paid for my stuff..walk to the door and it locked. They just look at you. Then there is the inconvenience of sitting is a super slow line.. while they make drinks for people who ordered after you. Always happens here. It is convenient..poor poor service most times out of 10.
Ordered my Drink on line. Got to the store and it’s curbside or drive thru only. Already ordered online. Tried to check in but didn’t let me. Went to the door and just got the “Go Thru” drive thru signal with her hand. Called the store and she acted like she didn’t have my order. “Did you check in”? No it would not let me! We will be out with your order. Blonde woman with Santa hat came out. “Did you check-in”? Again, no it would not let me. “Well everyone...read full review
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Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks is a popular spot with mixed reviews. Some customers find the location understaffed with long delays, especially for in-store purchases. However, others praise the friendly staff, like Alex at the drive-thru, and the quick service for orders like hot cocoa, egg bites, and potato bites. The ample parking and seating make it easy to enjoy a drink or work on a laptop. Behind the counter, service is often fast and the products are good, even if some customers are not fans of Starbucks coffee. The staff is generally friendly and attentive.
On the other hand, the customer area sometimes faces issues such as overflowing trash, dirty floors, and worn furniture, which could use a little more attention. A restroom with an inoperative lock was also noted. One customer ordered a hot Christmas blend coffee to go, but it arrived only slightly above room temperature, which was disappointing on a cold day. Despite these issues, many visitors still enjoy the overall experience and plan to return, though they might avoid using the seating area during their visit.