Starbucks

5550 Lafayette Rd, Indianapolis
(317) 328-0247

Recent Reviews

Alyssa Jones

CBS iu UThe u

rincon jorge

I am a customer of this store and in recent times there has been a lack of cleanliness and very fake smiles by some of the workers. The amazing thing is that they don't put soap in the bathrooms!!! Oh my God ! something so important in a food store!!! Correct that!!!!

Atmosphere: 3

Food: 3

Service: 3

Rick Palomo

Wife loves this place

Matt Bender

Understaffed location while prioritizing the drive thru, versus in-store purchases, which led to unusually long delays for a single beverage. - NOTE staff was kind and doing their best in a busy environment.Lots of trash outside and within the neighboring retention pond is bad for the community and environment.

Atmosphere: 3

Food: 4

Service: 4

Ashtin Mcgregor

I take many trips to random Starbucks locations but this location is my favorite. Alex, the drive through guy was hilarious and the lady working on our drinks was very friendly. I recommend this location

Service: 5

Ken R.

The worst experience I ever had. I remember back in the day - customer service was on point. However, Jay-Kwan decided to be a comedian and ask how to pronounce my name. When my name has 2 syllables. He probably would not know what a syllable is. Which is sad to me. The drink was cold when it was a hot coffee blonde roast yet he wanted to be a comedian and pretended not to know how to pronounce my name. My name is VEL-VET. how hard is this?

Ken Johnson

The coffee was great and like chick. Fil. A. What I love about starbucks is the consistency location to location.

Atmosphere: 5

Food: 5

Service: 5

Stephen Rowell

Dietary restrictions: Just ordered pike place to go

Bhudda Locs

Im a frequent customer and for some reason they don’t understand what “LIGHT ICE” means. This is a consistent issue here.

Atmosphere: 1

Food: 3

Service: 1

Billie K.

I had ordered this for our staff meeting. Hot cocoa, egg bites, and potato bites. Everything was ready as soon as I walked in the door; so it was even ready a couple minutes early. This location has plenty of parking and is easy to get in and out of. There are plenty of tables to sit and catch up with a friend or do a little work on your computer. I did ask for a receipt as I needed it for work. This was a little daunting. It took them well over 10 minutes to be able to produce the receipt. They even had to have me pull up the order on my phone and see how much it cost. Everything tasted great. The only other thing that was odd is I had to add the stoppers into the hot cocoa. It being a cold Indiana day and five drinks. It would've been nice if they had done that. Overall, another win for Starbucks experience.

Stephanie Lough

The young woman who served the druvw by the name of Danny was very sweet and kind. They were very patient and understanding with me, which I really appreciated!

Oliver V.

Ruined my puppy's birthday by not being able to provide a pup cup on our visit. This is a sad puppy's face after his disappointment.

100/24/7 J.

They put the people with the driest attitude at the window. Its ridiculous. Makes you wish you never went thru the drive-thru.

Atmosphere: 5

Food: 5

Service: 1

Rafael Ilang-Ilang

I love that the staff gets along but they were enjoying each other's company a little too much. I had the only order in the cafe, waited 7 minutes before I asked for an update on my drink and then waited another 5 after they told me they were working on it. There were 7 partners in the store and only one barista working both drive thru and cafe. I saw at least 3 drive thru orders and 2 mobile orders get taken care of in between me ordering and finally getting my order.Other stores would have offered a store credit for this kinda service. Avoid this location if you can.

Atmosphere: 2

Food: 4

Service: 1

Yizheng He

Whoever is working at 10:20 a.m. on Monday on delivery orders is incompetent.

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