We were greatest with cordialality and the special order was prepared with the greatest care. My mother's emotional support dog, Peanut was allowed in the store and the staff was delighted to interact with her. The order was placed and received within in a reasonable time...about 5mins.
Piper Balsis
If i could negative star this wendys I would they got the entire order wrong all the food was cold. Lady in the drive thru couldnt take our order correctly whatsoever, got 2 biggie bags only got 1 chicken nugget and 3 orders or fries, my double stack only had one patty.
Shawn Samples
Very good food all around
Atmosphere: 5
Food: 5
Service: 5
shirish mehta
Britney at this location ( 5540 north keystone, Indianapolis) was very helpful and total customer service minded. I am giving five star to her. Keeping employees like her is a main reason for Wendy's success.
Atmosphere: 4
Food: 4
Service: 5
Kween Of Wands
Trifling service. They clearly hire anybody. Came in with my mother and immediately wished I had just taken her to another location. Clerks are far too bold in being rude. Word of advice... maybe not disrespect people when they know where you spend 8 hours of your day. Stay safe.
Atmosphere: 1
Food: 2
Service: 1
JD Sanders
This was the best Wendy's I have ever ate at in a long time. The service is a little bit slow but, still very comfortable inside and outside also very clean.
Atmosphere: 5
Food: 5
Service: 5
miriam gelarden
I asked for a burger with no cheese because I am highly allergic to milk protein. They removed the cheese. There was still cheese on the burger and now I'm throwing up. Fries were also recooked. I will be up vomiting all night. Hopefully I won't have to go to the hospital. They refused to remake my meal or give me my money back. I will be finding the owner tomorrow. Worst Wendy's experience ever
Food: 1
Service: 1
Airrion Williams
Came here, they had no chili, had no chocolate frosty🤬 won't come to this location again
Atmosphere: 1
Food: 3
Service: 1
L B
The food was cold and when my daughter went to eat hers there was blood on the inside of the wrapper. Beyond disgusting
This place is a total joke! I ordered online and they made me park to the side for 15 minutes! How does that make any sense?! They also got my order wrong. This place is a joke DO NOT COME HERE!
Atmosphere: 1
Food: 1
Service: 1
Sam Huber
Terrible experience as usual at this location. I pull into the drive through and am told to hold on I wait 5 minutes befor they take my order. I then pull up to the window and asked to add a frosty and she refused to let me add a frosty at the window due to the time. When they made me wait 5 minute in the line with no other cars before even taking my order. This is absolutely disgusting and unnacceptable the way this location is ran. The employees should be let go and you should find better ones and train them properly.
Chelsa Malone
This location does not even deserve one star. Food was old and cold. No ice in the drink. Just horrible. They need to put the whole building in the trash.
Atmosphere: 1
Food: 1
Service: 1
Joy Hughes
Fast, fresh and great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator, Chili
Ayye_C
Trash location. I arrived around 7:20-7:25am and I was in the drive thru until 7:56am. On the website it says that this location opens at 6:30 which I find upsetting since I was waiting in the drive thru for 30+ minutes. I had to call the store to get an associate to come to the window. She was rude, didn’t apologize for the long delay, didn’t offer an explanation, bad attitude just horrible service.
We were greatest with cordialality and the special order was prepared with the greatest care. My mother's emotional support dog, Peanut was allowed in the store and the staff was delighted to interact with her. The order was placed and received within in a reasonable time...about 5mins.
If i could negative star this wendys I would they got the entire order wrong all the food was cold. Lady in the drive thru couldnt take our order correctly whatsoever, got 2 biggie bags only got 1 chicken nugget and 3 orders or fries, my double stack only had one patty.
Very good food all around
Atmosphere: 5
Food: 5
Service: 5
Britney at this location ( 5540 north keystone, Indianapolis) was very helpful and total customer service minded. I am giving five star to her. Keeping employees like her is a main reason for Wendy's success.
Atmosphere: 4
Food: 4
Service: 5
Trifling service. They clearly hire anybody. Came in with my mother and immediately wished I had just taken her to another location. Clerks are far too bold in being rude.
Word of advice... maybe not disrespect people when they know where you spend 8 hours of your day. Stay safe.
Atmosphere: 1
Food: 2
Service: 1
This was the best Wendy's I have ever ate at in a long time. The service is a little bit slow but, still very comfortable inside and outside also very clean.
Atmosphere: 5
Food: 5
Service: 5
I asked for a burger with no cheese because I am highly allergic to milk protein. They removed the cheese. There was still cheese on the burger and now I'm throwing up. Fries were also recooked.
I will be up vomiting all night. Hopefully I won't have to go to the hospital. They refused to remake my meal or give me my money back. I will be finding the owner tomorrow.
Worst Wendy's experience ever
Food: 1
Service: 1
Came here, they had no chili, had no chocolate frosty🤬 won't come to this location again
Atmosphere: 1
Food: 3
Service: 1
The food was cold and when my daughter went to eat hers there was blood on the inside of the wrapper. Beyond disgusting
Good food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is a total joke! I ordered online and they made me park to the side for 15 minutes! How does that make any sense?! They also got my order wrong. This place is a joke DO NOT COME HERE!
Atmosphere: 1
Food: 1
Service: 1
Terrible experience as usual at this location. I pull into the drive through and am told to hold on I wait 5 minutes befor they take my order. I then pull up to the window and asked to add a frosty and she refused to let me add a frosty at the window due to the time. When they made me wait 5 minute in the line with no other cars before even taking my order. This is absolutely disgusting and unnacceptable the way this location is ran. The employees should be let go and you should find better ones and train them properly.
This location does not even deserve one star. Food was old and cold. No ice in the drink. Just horrible. They need to put the whole building in the trash.
Atmosphere: 1
Food: 1
Service: 1
Fast, fresh and great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator, Chili
Trash location. I arrived around 7:20-7:25am and I was in the drive thru until 7:56am. On the website it says that this location opens at 6:30 which I find upsetting since I was waiting in the drive thru for 30+ minutes. I had to call the store to get an associate to come to the window. She was rude, didn’t apologize for the long delay, didn’t offer an explanation, bad attitude just horrible service.
Atmosphere: 1
Service: 1
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