Heartland Cafe at Franciscan Health Lafayette East

Exceptional variety We were owners of multiple mid range food service restaurants in larger city. Appreciate variety, creativity.

Atmosphere: 4

Food: 4

Service: 4

then do not care about patients or there immediate medical needs.

Great food and good prices

Atmosphere: 5

Food: 5

Service: 5

The cheeseburger was the Bomb!!

Atmosphere: 5

Food: 5

Service: 5

Parking: Multiple parking with handicap parking near the doors. Sometimes hard to find parking space in the early morning hours.

Wheelchair accessibility: Wheelchair accessibility to and into the dinner area cafeteria style with adequate tables available.

Atmosphere: 5

Food: 5

Service: 4

Cheeseburger was good. The condiment bar was fun and fresh. We were told that the grill had been closed for quite a while due to staffing and equipment issues, but we were lucky to be there on the right day!

Atmosphere: 4

Food: 5

Service: 5

Food was mediocre. Most of the options in the food court (deli, pizza, grill, bakery, etc.) were either closed or empty. Only options were salad bar or comfort food. Not even anything in the refrigerators.

Atmosphere: 3

Food: 3

Service: 3

I've never been to this hospital. They attached a child I've never met to my account and are sending me her personal medical bills. They've now sent me to collections for this stranger's bills. No one will help me. They're aware this person's bills are posted publicly on FB and Twitter and still will not fix their error. They've been reported for a HIPAA violation as well as to the Attorney General.

Staff were nice. Food options are odd. Very few hot fresh options.For dinner there was a salad bar and some premade sandwiches. I had a premade wrap. It made me sad, but I needed nutrients so I ate it. I supplemented with a too sweet potato salad and some prepacked cookies and chips. The last two were name brand and at least predicable vending machine food. There are a few vending machines nearby and in other hallways.Breakfast was basically mediocre hotel continental breakfast. Luckily it's hard to mess up an English muffin and oatmeal too badly. Yogurt fruit parfait stuff was good. Eggs, bacon, sausage, hash browns, biscuits and gravy, and some kind of meat potato mush were also available. Eggs were dry from being open to the air. Bananas and oranges were available. Apple slices as well.

Atmosphere: 3

Food: 2

Service: 4

They charge too much for so little ?

Atmosphere: 4

Food: 2

Service: 1

my 90 yr old mother has been her since November 3rd. on 2 south cardiology. the care here has been excellent for her. she has not been the ideal patient. but the staff has been wonderful and taking time to assure she is safe and comfortable. all while being so helpful to us .. I highly recommend them .. also a shout out to the Palliative care group. they have been the best at helping us communicate with all the different doctor involved.

It's a hospital cafeteria, so that's about what you can expect. Staffing struggles have led to the grill never being open but they occasionally have the pizza station open. They've been having sushi every Wednesday, which is nice.Having worked here, I can say the food is safe to eat and great care is taken to ensure that. The prices are little much, imo.

AwesomeDine in: Yes

The 2nd floor is where the miracles happen. Cardiovascular is the best. Dr. Yaacoub and his fine staff. All the nurse's were so well trained and fun.

They don’t care about their employees!!!! Bad weather and points given if they leave early ! 45 minute drive in bad weather is wrong !!!!