Popeyes Louisiana Kitchen

3836 South St, Lafayette
(765) 297-0256

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Recent Reviews

There was a mess up and they told me after I already submitted my promotion points for a free strawberry pie that they had no strawberry pie, but I could have an apple pie. They never gave me the apple pie, and said they could not credit my loyalty points back to my account, so I'm just out my points. Kind of a bummer. Contacted customer service and no reply was ever received. Not a huge deal, but still not great customer service.
Ordered a 12 pc family meal. $41. Received 5 legs 4 thighs and 4 wings. For a family that has white meat lovers and dark meat. Looks like Popeyes made a great profit on this order. Lady who served has a real attitude like we were bothering her for picking up our order. Some don’t belong in the service industry and it looks like Popeyes has a few of those people in Lafayette Indiana.
I went in the other day, and while I was waiting, a lady jumped in front of me and was extremely rude to the manager. She was upset because she was charged 99 cents to upgrade to an extra breast. Makes sense, bigger chicken, more money. This lady was yelling and screaming, and even threw a handful of change at the manager. The manager was nice. Didn’t raise her voice, or get rude, not even a twisted look. She calmly explained that it clearly states that an upcharge may apply...

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