Ben's Soft Pretzels
611 W Lincoln Hwy, Merrillville
(219) 769-0737
Recent Reviews
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I don't even like Pretzels, but my daughters do. They made me try and let me tell you, they are delish! I do recommend!
Pretzels always taste great, but the service is hit or miss. Love this place regardless
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pretzel Bites
Excellent service. Great staff.
Great service. We will see you again soon
Delicious food and great service. Nice little place to grab a bite to take home.
New staff is very friendly, pretzel dogs were awesome!
Stopped in for a Ben's Soft bacon pretzel. Glad to see the place is under new ownership. The pretzel was delicious. Highly recommend bacon on pretzels. The restaurant was clean and the workers were very polite and friendly. I watched one worker take their time with an elderly customer. Kind of warmed my heart...like this bacon pretzel. 5 outta 5 stars. Will be back. I work down the street but I'll probably Grubhub or Doordash them.
Pretzel bites with cheese were fresh and phenomenal! The employees were also super nice! Definitely would stop here again when in the area.
Met the owner - super friendly. Veteran, 3 tours in Iraq and Afghanistan. Incredibly nice, very thoughtful and interesting to talk to. And the pretzels, of course, are superior. Highly recommend, and is looking for dependable employees in this tough labor environment. If you are interested, please connect with him - I'd hate to see this place close because I'm addicted to the pretzels!
I ordered 9 pretzels with Arturo who took my order over the phone. He was polite and provided excellent service all the while answering the phone and serving customers while working by himself. He got my complicated order perfect! Thank you Arturo!!!
Restaurantji Recommends
Had a bad experience here today getting a pretzel with my daughter. The guy that took care of us was so rude and disrespectful. That alone made me not want to come here again. Then as I'm getting in my car I try a piece of my pretzel and it was super hard smh must've been sitting there all day. Lazy employees can't even check on the food to see of its good to sell or not smh Marian is the name on my receipt. Not sure if that's the guys name that took care of me or not but that guy needs to learn how to talk to people
Ben's was a fantabulous experience, always is - the large "everything pretzel" was very tasty, and warm - very pleasing to the palit !!!
Love it always get the bucket of soft pretzel pieces and it never disappoints
Great food, custom order was done to my satisfaction, really nice experience.
The owner took my autistic sons order and my son was explaining what he wanted and the owner said to him " It's not that hard to make an order " Well, sir...for him it was important. You were very rude !!!!
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