Dunkin'
5325 Grape Rd, Mishawaka
(574) 395-3778
Recent Reviews
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A little before 8 am we stopped in at this location. The gentleman ahead of us stood at the automated register with cash in hand for a good 5 min before a female employee rang him up. So we stood with cash in hand at the register for a few minutes while 3-4 employees ran around working. Since I had never used the automated register I went ahead and put in our order, only to realize that there is no option for cash. So we asked how do we pay? The taller gentleman who looked like the manager/owner said they don't take cash. But the gentleman in front of us paid with cash? And, in fact, even put cash in their tip jar. But our cash wasn't acceptable? So I said screw it we will spend our money elsewhere. If you want piss poor service definitely check them out.
Atmosphere: 1
Food: 1
Service: 1
While waiting an extended time in the drive thru for my order, we were told by a customer that walked out of the store that they tried giving her old food and when they made the employees make it fresh, they tried giving us her (old food) that she didn’t accept! She told us to make sure our food was fresh and hot because they’re just warming up old things, and nothing is fresh. Absolutely crazy and disgusting. My coffee tasted stale and the cookie Crumbl pieces were hard and tasted old. I will never cheat on Starbucks again, do not waste your money here! They have went down hill. 0/10
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: I enjoyed the food and drinks every time I visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Iced Macchiato, Hash Browns
I stopped in there to order a sausage egg and cheese bagel and hash Browns, the hash Browns looked like they had been cooked in black grease. They were so dark and so nasty. I ordered 25 munchkin donuts blueberry. I got ten blueberry and fifteen chocolate.Never asked for chocolate munchkins will never be going back to this place again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns, Dozen Donuts
So the girls that work they are awesome shiann and Alesha are the best. So friendly and always have my coffee ready what would I do without them!!!! This is the best dunkin in Mishawaka. They open the store almost 30 minutes earlier just because I have to be at work BEFORE they open. I always have a great experience with them. I live closer to Lincoln way dunkin ans had the worst experience the Indian guy made me cry and lied about a price and would not alow me to purchase. I will never return to that one very disrespectful. I never have a issue at grape road
Atmosphere: 5
Food: 5
Service: 5
The carmel iced coffee was a lil weak.
Food: 3
Service: 4
Ease of ordering and food pickup is great and it was fine in regards of the actual drinks and food. The thing that was a minor inconvenience was they forgot the straws.
Atmosphere: 4
Food: 5
Service: 3
The manager, Shyann, was awesome!!! Great service, the best coffee, and such a very friendly atmosphere! Love this location!
Atmosphere: 5
Food: 5
Service: 5
Thank you shian,
Food: 5
Service: 5
The store manager always makes exactly what u ask for w/o a problem she’s great !
* sincerely the girl from chipotle * <3
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious 😋
I literally drove around twice missing the speaker🤣🤣I was so busy but wat a laugh we had great customer Service and fast.
Atmosphere: 5
Food: 5
Service: 5
Came this morning just to grab coffee. Not only was it made good the staff was so nice and happy and friendly .NOTHING like previous experience. Great customer service today !!! And the place was clean. I may start coming back to this one .i think it was the gm that may have been in and some other smiley lady that floats stores .
Atmosphere: 5
Food: 5
Service: 5
Pradeep was an amazing thank u so much
Atmosphere: 5
Food: 5
Service: 5
I will not use this location again.
Atmosphere: 1
Food: 1
Service: 1
Very friendly service.
Atmosphere: 5
Food: 5
Service: 5
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