Homemade Ice Cream & Pie Kitchen

I’ve heard great things about this place from all over, so I was definitely excited to go and try it. On a whim we decided to try it out. Immediately walking in the door, all three employees just stared at us and didn’t say a word. I made the attempt to say “hi there,” because it was awkward and uncomfortable. No one responded, they just continued staring. No customers were present but us.

Customer service can really hurt a business and normally I could care less, but the demeanor and attitudes of the employees were gross and I would be embarrassed of those were my employees/representing my business. I get everyone has bad days, but if you’re going to roll your eyes at customers, then you need to choose a job better suited for your attitude. Definitely will not be revisiting.

Cake was delish though 😅

I discovered Homemade Ice Cream & Pie Kitchen when I arrived really early to my first Periodontist appointment. I looked on google for a place to get a snack and there it was - 1 minute away!
I had pie and ice cream. To. Die. For.
Now it’s a must stop every time I’m at my periodontist. The frosted cutout sugar cookies are adorable and yummy. The upside down cupcakes are sooo good!
Every bite of pie I’ve had is delicious. Light and flaky crust with just the right amount of filling.
But I’m writing this review because of their ice cream pies. I bought two for my husband’s birthday celebration - Grasshopper and Turtle. They were devoured. Everyone wanted to know where I got them. Perfect balance of ice cream, crunchy crust, fillings, and toppings.
I’ll be coming back even if I’m not going to the periodontist. 😁🥰

I had the creme brulee icecream and chess pie. I had to double back it was soooo good! Customer service was great!

Brittany at Fern Creek store was amazing. She was very helpful and professional and got us together for last minute treats for our son’s birthday!

Mixed berry pie tasted old. Obnoxious music being played. Staff not friendly.

Over the weekend I placed an order for a half sheet cake for my daughter’s baptism at the Highlands Pie Kitchen. When I picked it up I was absolutely SHOCKED at how bad the quality was. The writing was in print, and there were no decorative roses at all. I immediately called the Pie Kitchen in Fern Creek & asked if their baker had better penmanship and could fix the cake and they were working on my cake within 10 minutes. Their amazing baker Lance spent 45 minutes of his time redoing the cake and made it beautiful!!! I cannot thank the workers and Lance at the Fern Creek location enough for saving the day!

Amazing local place, lots and lots of options and overall amazing experience

Atmosphere: 5

Food: 5

Service: 5

This was the highlight of our night because dinner was such a disappointment but this made everything better everything is homemade and it was so delicious I recommend the chocolate pie definitely brought back some memories and then I did purchase a couple of other cakes and I have not tried those yet but overall I would definitely go back there and I highly recommend it I wanted to spend so much more money up in there then what I did

Parking: It's located right in a little mini Shopping Center

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake

One of my favorite places to get dessert. Carrot cake is the best. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake, Carrot Cake

We order all our decorated cakes and desserts from HICPK. Wonderful designs and very friendly service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chess Pie, Yellow Cake

Honestly, the service was really terrible, one of the workers was slamming things and talking about my wife with a poor attitude because she asked if the plates were microwave safe. Such a small thing for such large attitude. They also don't know what kind of frosting they use on their cake. When asked "I don't know, you'll just have to buy it" was the answer.

Atmosphere: 1

Food: 2

Service: 1

3 girls at the counter and somehow they can't get the right piece of cake cut. We were literally the only customers there, it's my birthday. I asked for a piece of strawberry cake with cream cheese icing, pointing to said cake. Girl turns around, cuts from another cake on the counter, ok, maybe they already have one out? She carries them to the counter to ring up/bag. We pay and leave. Now sitting at home, go to get said cake, only to find I have yellow cake with whip cream icing. Ladies, you have one job. Thanks for ruining my slice of birthday cake... Sure glad we over paid for something I didn't even want. And you even rang it up as what I asked for...

Atmosphere: 1

Food: 1

Service: 1

My husband ordered a Kentucky Bourbon milkshake. I ordered the strawberry rhubarb pie. Both choices were excellent and we will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

What a great place to grab delicious deserts! The Boston cream pie was outstanding!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chess Pie, Pecan Pie, Hand Packed Ice Cream, Specialty Pies, Cake, Double Crust Apple

It needs a restoration for something more modern and some arcade machines for kids. I'm not sure if they sell coffee, chocolate and water but those are other attractive items to serve and also sugar free cake.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Pecan Pie, Cake