Very disappointed again I always get the fill up box and some thing is missing. I order 2 breasts 2 thighs 2 drums and I pay extra for it but never get it right.
Atmosphere: 1
Food: 3
Service: 1
Jennifer
Something is always missing from my order.!!
Atmosphere: 1
Food: 3
Service: 1
Jimmy Ewing
Staff is always in parking lot either smoking or in their car. The two ladies need fired ASAP
austin47122
Missing 3 items from drive thru. Didn’t notice until I got and sat down to eat. Store didn’t answer call. I’m livid.
Keith Geary
The food is delicious but it's hard to see at night and when they're busy it can run a bit slow. I even ordered ahead online and had a pickup for 7pm but I ended up sitting in the drive through until 7:25pm
Tara McGinnis
Ordered on the app and it was not even started. The order was incorrect and I was given an eye roll when taking back the wrong bowl to correct it. It took so long a man walked out without ordering. An older lady who was in uniform aimlessly walked around... came to the counter twice and said nothing.
Atmosphere: 2
Food: 5
Service: 2
L Summers
I don’t care what time you go they are always out of pot pies and or chicken. Is it that difficult to make sure you have you have food cooking when you’re almost out. 💡💡💡💡Worthless!!!
Atmosphere: 1
Food: 1
Service: 1
Tech Ichigo
I asked for all drums and was told they could do it and did not get that. The chicken i did receive was dry, and had an abnormal amount of bones in it. Also, when the lady open the drive thru door I got a big gust of weed smell flow into my card. Idk what's going on there but something needs to change.
Atmosphere: 1
Food: 2
Service: 3
Patricia Jones
People here don't know how to do their damn job. Definitely don't order from the app to be picked up here cuz it won't be done when I say it is. I want an order from the ever again
Atmosphere: 1
Service: 1
Cindy Conner
Don't eat at the New Albany store they take your money and won't refund it they'll charge you twice for it and argue with you
I spent $33.69 for an 8 pence tender meal with an extra side. My extra side was missing and my biscuits were missing. The tenders were pencil thin. I hadn't been to KFC in s long time, now I remember why. The new Albany, Indiana store is awful. Your prices are outrageous now and the food was mediocre. No more kfc for me, thank you.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Adams
Fast, accurate service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Piece Meal, Fried Chicken, Chicken Pot Pie, Gravy, 8 PC Tenders Meal, Mac & Cheese, 12 PC Chicken Meal, Cole Slaw
Dennie Locksmith
Low assortment of food. Sometimes ok sometimes top greesy. And over salted French fries. Super salty.
Atmosphere: 3
Food: 3
Service: 4
BrentsRVChannel
Went to grab some delicious kfc at 8:30pm which is after sunset. As I get near the restaurant I notice there are no exterior lights on and didn't not look like a single car in the parking lot. I continue to go to the drive thru which still has no lights on the menu. But to my surprise I had a voice ask Please order when you are ready. Amazing. I also learned that there were no famous bowls on the menu. Not sure who the manager or owner is but I recommend to at least fix all exterior lights and you would maybe get more sales.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Jeff Hole
Waited half an hour for our order and they skipped us and deleted our order. Had to get a refund because of their incompetence and all they could say was sorry!!!!! Piss poor management!!!
Very disappointed again I always get the fill up box and some thing is missing. I order 2 breasts 2 thighs 2 drums and I pay extra for it but never get it right.
Atmosphere: 1
Food: 3
Service: 1
Something is always missing from my order.!!
Atmosphere: 1
Food: 3
Service: 1
Staff is always in parking lot either smoking or in their car. The two ladies need fired ASAP
Missing 3 items from drive thru. Didn’t notice until I got and sat down to eat. Store didn’t answer call. I’m livid.
The food is delicious but it's hard to see at night and when they're busy it can run a bit slow. I even ordered ahead online and had a pickup for 7pm but I ended up sitting in the drive through until 7:25pm
Ordered on the app and it was not even started. The order was incorrect and I was given an eye roll when taking back the wrong bowl to correct it. It took so long a man walked out without ordering. An older lady who was in uniform aimlessly walked around... came to the counter twice and said nothing.
Atmosphere: 2
Food: 5
Service: 2
I don’t care what time you go they are always out of pot pies and or chicken. Is it that difficult to make sure you have you have food cooking when you’re almost out. 💡💡💡💡Worthless!!!
Atmosphere: 1
Food: 1
Service: 1
I asked for all drums and was told they could do it and did not get that. The chicken i did receive was dry, and had an abnormal amount of bones in it. Also, when the lady open the drive thru door I got a big gust of weed smell flow into my card. Idk what's going on there but something needs to change.
Atmosphere: 1
Food: 2
Service: 3
People here don't know how to do their damn job. Definitely don't order from the app to be picked up here cuz it won't be done when I say it is. I want an order from the ever again
Atmosphere: 1
Service: 1
Don't eat at the New Albany store they take your money and won't refund it they'll charge you twice for it and argue with you
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fried Chicken
Restaurantji Recommends
I spent $33.69 for an 8 pence tender meal with an extra side. My extra side was missing and my biscuits were missing. The tenders were pencil thin. I hadn't been to KFC in s long time, now I remember why. The new Albany, Indiana store is awful. Your prices are outrageous now and the food was mediocre. No more kfc for me, thank you.
Atmosphere: 1
Food: 1
Service: 1
Fast, accurate service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Piece Meal, Fried Chicken, Chicken Pot Pie, Gravy, 8 PC Tenders Meal, Mac & Cheese, 12 PC Chicken Meal, Cole Slaw
Low assortment of food. Sometimes ok sometimes top greesy. And over salted French fries. Super salty.
Atmosphere: 3
Food: 3
Service: 4
Went to grab some delicious kfc at 8:30pm which is after sunset. As I get near the restaurant I notice there are no exterior lights on and didn't not look like a single car in the parking lot. I continue to go to the drive thru which still has no lights on the menu. But to my surprise I had a voice ask Please order when you are ready. Amazing. I also learned that there were no famous bowls on the menu. Not sure who the manager or owner is but I recommend to at least fix all exterior lights and you would maybe get more sales.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Waited half an hour for our order and they skipped us and deleted our order. Had to get a refund because of their incompetence and all they could say was sorry!!!!! Piss poor management!!!
Atmosphere: 1
Food: 1
Service: 1
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