No one wants to take your order if your inside anymore or you need to pay with cash, the food always hurts my stomach
Atmosphere: 3
Food: 2
Service: 3
Melvin McWilliams
This McDonald's is a terrible place to go late at night. I truly believe they make up there on prices late at night. Food is cold and the service sucks rotten eggs. I wouldn't be surprised if the over night crew has had complaints on them. One night I went there and ordered and they said a price that was crazy and I asked them what is the order and then I just drove off.
Food: 4
Service: 1
Anna Kerr
Absolutely horrendous service tonight. Visited at around 9:30 to pick up my mobile order through drive through. The lady on the speaker was extremely rude and claimed that my order was not placed for drive through and that I’d have to come inside. I explained to this person that my app SAYS pick up in drive through, it must be some sort of in-app issue on their end. I was extremely kind in my explanation, with nothing but rudeness in return.
I always order for the drive through and the app said drive through on my end, I just worked a 12 hour shift and wanted to pick up food quickly and go home.
Also told this person that my dog who was in the car with me had literally just come out of a surgical procedure and asked if we could just have our order through the drive through. She stated “no, you have to come in”. So I had to come in with my dog who was still groggy from being under anesthesia from his surgical procedure to pick up my food because it would be safe to leave him unattended in the car.
Just appalled by the behavior.
Atmosphere: 1
Food: 3
Service: 1
Julia Oakes
Dinner it's ok
Atmosphere: 3
Food: 3
Service: 3
Samantha Robbins
The night shift staff here is absolutely ridiculous! Except for the younger girl that was handing out orders around 8pm tonight! But it never fails my order is always wrong anytime I go here at night! Tonight I asked for mayo and extra onions to be added to our double cheeseburgers. We get them and there's no cheese on them and nothing else but a pickle! Ive tried to call and speak to a manager but someone just keeps answering the phone and hanging up!
Atmosphere: 1
Food: 1
Service: 1
Kelley Harris
They just don’t care anymore
Frankie Kronz
First we was missing a chicken wrap than our Sprite was selsa water smh but I still love mcdonalds
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: World Famous Fries
William Allen
Horrible drive thru service not only were they rude but also took 3 other orders that got there after I did and when I said something about it she had became an even ruder smart ass and my food was also cold
Viola Dowell
The burger was room temperature, it was not freshly cooked. I always like their burgers so I was disappointed. The toppings were put on the burger in a sloppy way .
Atmosphere: 5
Food: 2
Service: 5
Frank Royalty
Its McDonald's and the Good will last year's on your shelf.
we received our full order , the turn around of employees has really improved our experience. But the lady that works drive thru on 7/11 at 5:00 pm is not a very nice lady. She is very rude every time we go thru there. It's the one that takes the money.i guess we will start going to charlestown road. If she can't be nice, then she shouldn't be in there.
Atmosphere: 5
Food: 5
Service: 5
Kendall Graves
Great food. Great service! Donald' State Street New Albany Indiana
Atmosphere: 5
Food: 5
Service: 5
Billy Lunsford
The service was very good,and the staff was very helpful and friendly and nice
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, French Fries, Mcchicken, Mcdouble, Dr Pepper
Jodi
I ordered one single spicy mcchicken through the app with no lettuce, extra mayonnaise and they gave me a normal mcchicken with normal mayonnaise and extra lettuce. All of their phone numbers listed are either disconnected or do not work so you can't even call them for a refund. Half of the time the workers will ignore you if you try to talk to them anyways.
Atmosphere: 1
Food: 1
Service: 1
Michael Cooper
The air conditioning is very bad; it doesn't work. I went to eat and while waiting for my order, I felt very hot. They can't fix the air conditioning in this very hot weather. I went in thinking it might cool me down inside, but it was the opposite because the air conditioning doesn't work.
No one wants to take your order if your inside anymore or you need to pay with cash, the food always hurts my stomach
Atmosphere: 3
Food: 2
Service: 3
This McDonald's is a terrible place to go late at night. I truly believe they make up there on prices late at night. Food is cold and the service sucks rotten eggs. I wouldn't be surprised if the over night crew has had complaints on them. One night I went there and ordered and they said a price that was crazy and I asked them what is the order and then I just drove off.
Food: 4
Service: 1
Absolutely horrendous service tonight. Visited at around 9:30 to pick up my mobile order through drive through. The lady on the speaker was extremely rude and claimed that my order was not placed for drive through and that I’d have to come inside. I explained to this person that my app SAYS pick up in drive through, it must be some sort of in-app issue on their end. I was extremely kind in my explanation, with nothing but rudeness in return.
I always order for the drive through and the app said drive through on my end, I just worked a 12 hour shift and wanted to pick up food quickly and go home.
Also told this person that my dog who was in the car with me had literally just come out of a surgical procedure and asked if we could just have our order through the drive through. She stated “no, you have to come in”. So I had to come in with my dog who was still groggy from being under anesthesia from his surgical procedure to pick up my food because it would be safe to leave him unattended in the car.
Just appalled by the behavior.
Atmosphere: 1
Food: 3
Service: 1
Dinner it's ok
Atmosphere: 3
Food: 3
Service: 3
The night shift staff here is absolutely ridiculous! Except for the younger girl that was handing out orders around 8pm tonight! But it never fails my order is always wrong anytime I go here at night! Tonight I asked for mayo and extra onions to be added to our double cheeseburgers. We get them and there's no cheese on them and nothing else but a pickle! Ive tried to call and speak to a manager but someone just keeps answering the phone and hanging up!
Atmosphere: 1
Food: 1
Service: 1
They just don’t care anymore
First we was missing a chicken wrap than our Sprite was selsa water smh but I still love mcdonalds
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: World Famous Fries
Horrible drive thru service not only were they rude but also took 3 other orders that got there after I did and when I said something about it she had became an even ruder smart ass and my food was also cold
The burger was room temperature, it was not freshly cooked. I always like their burgers so I was disappointed. The toppings were put on the burger in a sloppy way .
Atmosphere: 5
Food: 2
Service: 5
Its McDonald's and the Good will last year's on your shelf.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
we received our full order , the turn around of employees has really improved our experience. But the lady that works drive thru on 7/11 at 5:00 pm is not a very nice lady. She is very rude every time we go thru there. It's the one that takes the money.i guess we will start going to charlestown road. If she can't be nice, then she shouldn't be in there.
Atmosphere: 5
Food: 5
Service: 5
Great food. Great service! Donald' State Street New Albany Indiana
Atmosphere: 5
Food: 5
Service: 5
The service was very good,and the staff was very helpful and friendly and nice
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, French Fries, Mcchicken, Mcdouble, Dr Pepper
I ordered one single spicy mcchicken through the app with no lettuce, extra mayonnaise and they gave me a normal mcchicken with normal mayonnaise and extra lettuce. All of their phone numbers listed are either disconnected or do not work so you can't even call them for a refund. Half of the time the workers will ignore you if you try to talk to them anyways.
Atmosphere: 1
Food: 1
Service: 1
The air conditioning is very bad; it doesn't work. I went to eat and while waiting for my order, I felt very hot. They can't fix the air conditioning in this very hot weather. I went in thinking it might cool me down inside, but it was the opposite because the air conditioning doesn't work.
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