Penn Station East Coast Subs

2154 New Albany Plaza, New Albany
(812) 940-1600

Recent Reviews

Shawna Davidson

Whoever was making the sandwiches on 4/12/24 needs additional training on what goes on the sandwiches. I ordered a chicken cordon bleu without lettuce and they left off the cheese and honey mustard as well.

Food: 3

Joe

This Penn Station is the worst I have visited so far in the USA. Rude service, disgusting tables, and hair in your sandwiches! Along with cockroaches in the bathroom! I tried to give this place a chance again after my first 1 star review but I can tell this place has not changed in a year! Save yourself the time and money!

Atmosphere: 1

Food: 1

Service: 1

Daniel Gomilar

Staff is not the best but the subs make up for it. They need to be more, or at least act happy in front of the customers.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Cheesesteak, Fresh Cut Fries

Sam Hedges

The food was ok. Make sure you check your food before leaving.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Fresh Cut Fries

Tom Fanning

Enjoyed the cheesesteak sandwich, a favorite.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak

Alyssa Brown

They was disrespectful and the manager cussed me

Atmosphere: 1

Food: 1

Service: 1

Christina K. Harper

The wrap to sandwich components was off. Too much wrap. Service was quick. Fries were hot.

Atmosphere: 4

Food: 3

Service: 4

Kristy Godbey

ROACH INFESTED. Place is disgusting.. we saw roaches in bathroom went to get $$ back and there was a roach crawling on the counter where you order. Manager just squished. Then there were roaches crawling on the floor while people were eating. How can people eat in a place like that. There was one on a guy's shoe. So guess he's taken it home with him.

Atmosphere: 1

Food: 1

Service: 1

Shaquan Mcdonald

The food was amazing. The sub was phenomenal. The service was great!!

Atmosphere: 5

Food: 5

Service: 5

Renea Watts

Service was slow since we were the only ones in the restaurant. And then my food wasn't exactly how I ordered it . The ketchup in the dispenser was runny and so strong of vinegar that you couldn't eat it. It took your breath away.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Fresh Cut Fries, Chicken Cordon Bleu

Gerry Wical

Rushed to take order, placed order for two sandwiches and fries and drinks . They brought us one sandwich and did not let us know the rest was on its way . Messed up order on one of the two sandwiches they said it was not on the ticket ,had to show the ticket, and had to ask for fries . Brought order to table and almost slammed it down , no thank you ...

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Fresh Squeezed Lemonade, Fresh Cut Fries, Cheesesteak, Sub

Isaiah Strange

The employees we're grouping each other and and I had an employee who was off work reaching over the counter, and they got mad when I asked them to put gloves on when they were handling my food.

Rudy Bakker

Food is OK. You can find a better cheesesteak just up the street by Daisy Lane.

Atmosphere: 3

Service: 3

Recommended dishes: Fresh Cut Fries, Cheesesteak

Liam Slotten

Music is turned up too high that they cannot even hear the orders correctly.

Atmosphere: 1

Food: 2

Service: 1

Barton Cooper

A/C wasn't working very well Getting expensive $40.00 for 2 lunches. Slow to get food. Food was good.

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Dagwood

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