17 Best Burger Restaurants in Richmond

“My daughter picked up an order for us the other night. They forgot her gluten free sandwich. Which I understand because it was late and normally they are ON IT. But I did call to let them know, and since we don’t live close enough to go back, they took my info and the manager called me. She was so nice and are sending a coupon to replace it. It’s just nice to know that they really do care, unlike other establishments!“

“I was at the Redfront in Richmond, IN on 10/17/24. The owner/manager, Mike Vanwinkle made me a pizza that has yet to be put on the menu but will be in the near future. I’m not sure what he will name this pizza on his menu but I will describe it. It is a barbecue brisket pizza with red onion, banana peppers and a secret drizzle that I believe has some horseradish sauce mixed in. I thought it was one of the best barbecue pizzas I’ve ever had. I’ve always liked barbecue pizza but this one stood out. It has a little bite to it but wasn’t overwhelming. I would recommend this pizza along with the place of business to everyone. The Redfront Pizza and Grill has some of the best food and the friendliest workers around. You need to go there and experience it for yourself. You won’t be disappointed. From a very satisfied customer!!!“

“Got 2 Big Boy chicken sandwiches on promotion, only had 2 short tenders that were dry and too chewy to eat on each. Paid over $8 for one, 2nd free with promotion. Neither were edible. Store manager notified and take-out sandwiches were not eaten and thrown away at home.“

“I want to Thank A Manager there that paid for my food this morning. My bank account had been hacked and I didn’t know so my card was declined she paid my bill for me. Thank You Kailee!! God Bless you. ❤️“

“The workers did a great job, but I do not like the automated service. Human interaction is a very important aspect to customer service. By having somebody there to actually talk to makes the experience better. Also I'm worried about the cashier who once held this job that has now been removed. What's next, customers have to start making the food themselves. Obviously, I am being sarcastic when I say about the customer make their own food. But in all seriousness, it seems as though your company cares more about building profits and eliminating employees than it does about the overall satisfaction of your customers. While I was there I witnessed one customer walk out due to a fact that has automated service.“

“Looks clean and well taken care of. Don't be fooled by the rough exterior. Only downside is it's pretty small so you're probably not going to find a crowd to mingle with. Mostly local regulars. Friendly atmosphere, friendly people. Food is acceptable for bar food but nothing special.“

“Everytime I travel back to my Home town of Richmond Indiana I have to stop by the DQ on South 9th, this past August was no exception. I was battling a terrible Sinus Infection but still have to grab a Wimpy at the DQ. It was still delicious as usual, I wish I could have eaten more than one, but the Sinus Infection was playing havic on my appetite.“

“Fantastic local spot for lunch! Well worth the few minutes drive from I-70 past all of the chain restaurants to find this great local restaurant. Staff is exactly what you would expect from a locally owned restaurant - very friendly! Service, food and ambience is great. I highly recommend and would definitely return if I'm in the area again. Manhattan Roast Beef and Chicken Noodle Soup are musts!

Parking: Plenty of parking very close.“

“I love the dogrito’s and the ice cream is the best around. I come here often and the employees are fast, accurate, and kind. You don’t get good customer service in Richmond much. You ask for what you asked for at the initial greet and people just get hateful offended and look at you as if they wanna fight. No thanx I’ll just go get my ice cream from the kind folks at this DQ“

“I don't go to Hardee's a lot. My kids and I had lunch here between finishing up an appt for my youngest and before my husband had surgery. Staff was very friendly and the manager even brought our food to our table, which was unexpected and nice. Will definitely be back when I'm in the area.“

“I had a great experience. The staff was very friendly.“

“The floats are awesome; the root beer is awesome. I swear it's better from here than the bottle. There was a family of geese in the drive thru and they were considerate that we knew they were there. It was quick and the prices are decent. Two of my friend liked the burgers one of my friends did not like his burger. Food was quick.“

“Received less then 20 frys for a medium order, really? Thanks East side.“

“Ordered the Parmesan steak with shrimp. Delicious. The only issue was that I had ordered medium rare and it was very well done. But the server seen it wasn't cooked correctly and had them do another steak. But it took awhile and my husband was nearly done with his meal and I didn't want to eat by myself so I had her box it up. So that wasn't the dining experience we had planned for.“

“Love this place. Great people and great service. They always make you feel welcome. The manager always makes it a point to stop your table to say hello and to make sure everything is good.“

“I went in wanting the maple biscuits and they were out and the guy i wish I knew if manager or not but either way he and crew was great he just order the last of the biscuits and gave it to me for free. Very thankful. Thank you for you're desire to work and actually care. Have a great day I will... (it's the little things.)“

“Service was genuine and helpful, employees were respectful and diligent, nothing better than a solid operating McDonald’s when it’s the necessary quick unplanned dinner request when you cannot be bothered with time consuming unsatisfactory service and food.“