Chick-fil-A
$ • Fast Food
Hours:
5901 National Rd E, Richmond
(765) 259-0990
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Chick-fil-A Reviews
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Excellent food! We enjoyed our first experience there and the others thereafter!
I never write reviews but I have to write one today!! I really didn't need another reason to love Chick-fil-A but I was so impressed today and thankful! Today was only my 2nd time being there since the opening.. not only was the young lady who took my order amazing.. but while I was waiting on my food another young lady was bringing up an iced coffee for another customer. I asked her if they were good I hadn't had a chance to try one yet of course she said yes they were very good....read full review
Ratings
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 4PM |
| Thursday | Closed |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
People in Richmond Also Viewed
Chick-fil-A offers a mix of experiences for its customers. Many appreciate the friendly service, with staff members like Sydney noted for being warm and welcoming. One customer highlighted an exceptional moment when a young lady surprised them with a free VANILLA ICED COFFEE, enhancing their visit. The restaurant is praised for its delicious food, particularly the nuggets and waffle fries.
However, some customers have experienced frustrations, especially with the drive-thru setup. Issues like blocked lanes and slow service have been reported, leading to longer wait times than expected for a fast-food establishment. One reviewer noted the drive-thru was slow, feeling more like a sit-down restaurant than a quick-service option. Another mentioned difficulties with the order flow, which caused delays for multiple customers. Despite these challenges, many believe that the new store will improve as it gets accustomed to the busy Richmond location. Overall, while Chick-fil-A is known for its good food and friendly service, there's room for improvement in efficiency and traffic management.