Just stopped at the store on Portage Ave. In South Bend, IN I am a long time Jimmy Johns fan. Even worked there for a couple years over a decade ago. This is the first time I have ever walked into one and been helped by such a rude individual. It was like it was a complete bother for us to be there, to ask for modifications on our subs, or to just communicate in general. Jenna was what my receipt said but I'm not sure if it was here because she wasn't wearing a name badge. I even tried to ask if she was okay and having a bad day and I got a really crazy look and more irritable body language. Won't be returning
Atmosphere: 1
Food: 5
Service: 1
Lesa McDonald
Poor service from Molly, she needs a retrain.
Service: 1
J
Quite honestly I pulled off and went to McDonalds. The girl at the drive thru gave me no chance to order. Didn't ask what bread or anything. I took a 2 sec breath and she was Like your total is....I am so disappointed. Love yall normally.
Lisa Laughlin
The gentleman who took my order was friendly and polite! A rare thing in customer service these days. My sandwich was, of course, delicious. I live closer to the Niles Jimmy John’s, but will continue to make the trip to South Bend.
Atmosphere: 5
Food: 5
Service: 5
Danielle Cormier
They were freaky fast!
Atmosphere: 5
Food: 5
Service: 5
Maria Gross
Food was good but I shouldn't have to wait 30 mins for my food
Food: 4
Service: 2
Kamren My
Whatever you do, do not ask them to modify or add someting to your sandwich, they will mess every part of it up...
Atmosphere: 2
Food: 5
Service: 2
Evan vanator
I just had purchased food from here and asked for extra mayo olny got 2 packs for four sandwiches lol i ordered a roast beef it was was like eating cartlidge ?? waste of money if i pay $40 I expect it to least be decent
Atmosphere: 1
Food: 1
Service: 1
Kenneth McGowan
Not sure why when I ask for the sandwich to be cut in half they can't just do that.
Atmosphere: 3
Food: 4
Service: 2
Laken Rhodes
I didn't go inside. So I have no rating to give for atmosphere. The drive thru seems quick and easy. Usually friendly. Never issues with my order. Eat there every Friday. Also like the fact that they use Helmans Mayonnaise and some Miracle Whip salad dressing. I've never had a Jimmy John's order I didn't appreciate or was wrong.
Freaky Fast, Freaky Good. I order on the APP and it's ready when I get there.
Atmosphere: 5
Food: 5
Service: 5
Gerry Wellin
Nothing beats a good sandwich with exactly what you ordered.. in your hands in under 5 minutes
Atmosphere: 5
Food: 5
Service: 5
Brenda Houston
The front door was locked with no note on the door, directing customers to the side door. Why would there be a request for a tip?
Atmosphere: 1
Food: 3
Service: 1
Daneile Frydrych
Just went thru the drive thru and got 2 sandwiches . They literally had a Minute amount of lettuce and non-existent onion!!! Which is my favorite part.. very very disappointing ?
Food: 2
Service: 2
Shayna
My boyfriend had to say my order multiple times an they still got it way wrong. How hard is it to make a simple turkey,cheese, and Mayo sandwich. Instead they did ham, bacon, pickles, cheese, mustard. Like what are you doing to mess it up that bad ?
Just stopped at the store on Portage Ave. In South Bend, IN
I am a long time Jimmy Johns fan. Even worked there for a couple years over a decade ago. This is the first time I have ever walked into one and been helped by such a rude individual. It was like it was a complete bother for us to be there, to ask for modifications on our subs, or to just communicate in general. Jenna was what my receipt said but I'm not sure if it was here because she wasn't wearing a name badge. I even tried to ask if she was okay and having a bad day and I got a really crazy look and more irritable body language. Won't be returning
Atmosphere: 1
Food: 5
Service: 1
Poor service from Molly, she needs a retrain.
Service: 1
Quite honestly I pulled off and went to McDonalds. The girl at the drive thru gave me no chance to order. Didn't ask what bread or anything. I took a 2 sec breath and she was Like your total is....I am so disappointed. Love yall normally.
The gentleman who took my order was friendly and polite! A rare thing in customer service these days. My sandwich was, of course, delicious. I live closer to the Niles Jimmy John’s, but will continue to make the trip to South Bend.
Atmosphere: 5
Food: 5
Service: 5
They were freaky fast!
Atmosphere: 5
Food: 5
Service: 5
Food was good but I shouldn't have to wait 30 mins for my food
Food: 4
Service: 2
Whatever you do, do not ask them to modify or add someting to your sandwich, they will mess every part of it up...
Atmosphere: 2
Food: 5
Service: 2
I just had purchased food from here and asked for extra mayo olny got 2 packs for four sandwiches lol i ordered a roast beef it was was like eating cartlidge ?? waste of money if i pay $40 I expect it to least be decent
Atmosphere: 1
Food: 1
Service: 1
Not sure why when I ask for the sandwich to be cut in half they can't just do that.
Atmosphere: 3
Food: 4
Service: 2
I didn't go inside. So I have no rating to give for atmosphere. The drive thru seems quick and easy. Usually friendly. Never issues with my order. Eat there every Friday. Also like the fact that they use Helmans Mayonnaise and some Miracle Whip salad dressing. I've never had a Jimmy John's order I didn't appreciate or was wrong.
Food: 5
Service: 5
Restaurantji Recommends
Freaky Fast, Freaky Good. I order on the APP and it's ready when I get there.
Atmosphere: 5
Food: 5
Service: 5
Nothing beats a good sandwich with exactly what you ordered.. in your hands in under 5 minutes
Atmosphere: 5
Food: 5
Service: 5
The front door was locked with no note on the door, directing customers to the side door. Why would there be a request for a tip?
Atmosphere: 1
Food: 3
Service: 1
Just went thru the drive thru and got 2 sandwiches . They literally had a Minute amount of lettuce and non-existent onion!!! Which is my favorite part.. very very disappointing ?
Food: 2
Service: 2
My boyfriend had to say my order multiple times an they still got it way wrong. How hard is it to make a simple turkey,cheese, and Mayo sandwich. Instead they did ham, bacon, pickles, cheese, mustard. Like what are you doing to mess it up that bad ?
Food: 1
Service: 1
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