Jimmy John's

311 W State St, West Lafayette
(765) 743-8200

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Recent Reviews

Accidentally ordered from the wrong location on the app and showed up wondering where my food was only to realize I was at fault. A young lady asked me about my order and talked to the manager. They made my order right there so I was able to make it back to work before my lunch break ended. First class customer service from both the employee and the manager. Sincerely appreciate their professional customer service.
I go here quite often since it's close to my class. Overall the food is amazing! The only issue seems to be the staff they never seem to care too much about the customers. For instance, I've been twice where it's busy and staff just sits in seats for customers in the eating area, and sometimes staff will give you the wrong thing because they don't call out what type of sandwich they put in the pickup area. I was excited to get some today but it was really busy...
The quality is great & they are so friendly, but it consistently takes over 45min-1 hour to get my sandwich delivered. Usually receive it after my lunch break end's unfortunately, even if i order in advance

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