McDonald's
5918 IN-43, West Lafayette
(765) 567-4255
Recent Reviews
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Dirtiest bathrooms in a McD's we've ever seen, incredibly slow service, stale food. Definitely recommend avoiding this location if you can.
Atmosphere: 1
Food: 1
Service: 1
Great play place. They forgot about my drink.
Atmosphere: 4
Food: 4
Service: 3
Bathrooms were atrocious. Side of the soda machine was all covered in scum.
Atmosphere: 1
Food: 3
Service: 3
Had an issue with the app on a mobile order which has happened before. I got the prompt to put in my spot number and the app crashed. I called in to say I’m sorry my app crashed and I was out in a spot which I have done before and they confirm it and bring it out. I have been frequenting this restaurant since I moved to the area 4 months ago and this has happened multiple times and it was handled without incident. This time the general manager said I would have to reorder and get a refund. I said that is not what I have done in the past and she said I was wrong and that’s not their policy. She then gaslit me and said I had placed the order for drive thru and I said that was a lie and I had chosen curbside pick up like I always do. I then asked to speak to a manager she said she was and I said she was being rude and I have never been treated this badly at this restaurant before. She then tried to confirm my curbside order and hung up on me when I confirmed it and said she was lying about how I placed the order. I will never be back and I suggest you run away from this location. Rude managers should not be allowed to act however they want. By the way, my app receipt even said I ordered curbside.
Atmosphere: 1
Food: 3
Service: 1
Quick. Decent, It's Micky D's.
Atmosphere: 3
Food: 4
Service: 4
Instead of flirting with customers and letting them go behind the counter to talk to ya'll how about actually doing your job? It took 35+ mins to get a large fry and Mc'chicken. It wasn't even busy. Ridiculous service.
Atmosphere: 4
Food: 2
Service: 1
Who needs HBO when you have the front counter employee making love to the delivery guy while you wait more than 10 minutes for your food? At least they did eventually take it outside while I continued to wait for her to come back and put my order together.
Atmosphere: 1
Food: 3
Service: 1
This is the 3rd time I have waited more than 30 minutes for food. This time (and the last) was 40+ and I had to leave. In 40 minutes only 3 people received their carry out orders.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive-through and ordered four cheeseburgers, two without onions or pickles. I got to the window, paid, went to the next window, and asked the lady for some sweet and sour sauce. I received my food without the sauce, and one sandwich was just two buns and cheese. Frankly, I think the problem was with the person at the window whom I asked for the sweet and sour sauce. She wasn't very enthusiastic, but that's not important; I just wanted my order correct. Thankfully, the lady at the counter got it all fixed for me.
Atmosphere: 2
Food: 1
Service: 3
So. Slow.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Placed online order. Weren’t open. Staff walked out even though another vehicle had called them 15 minutes prior and they said they were open. Lots of door dash people there as well. Hope management does something about this. At least turn off the lights and don’t make it look open…
Mobile order at 10:44 never received my food tried calling for refund no answer
Atmosphere: 1
Food: 1
Service: 1
They made the food so fast that I was order and got my food and paid in under 2 minutes
Atmosphere: 5
Food: 5
Service: 5
The slowest and worst mcdonalds I've been to. It's like the workers were actively working make service worse. Burritos were still refrigerator cold, drinks were wrong, lots of people going back up for wrong orders after 20-30min wait times, toilets look like they haven't been cleaned in days. Really just overall bad.
Atmosphere: 1
Food: 1
Service: 1
This is usually an efficient fast food store. Today was just not their day. I'll try again,but after going through drive through I had to go in because order was wrong and had to laugh because they got it wrong again. ..it was just coffee! Lol! Never did get it right! Place was dirtier than normal too. We all have those days.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Chicken Mcnuggets, Hash Browns
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