McDonald's
5918 IN-43, West Lafayette
(765) 567-4255
Recent Reviews
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There was a play place. When you order it takes them about 10 minutes to reach your car.
20 minutes in the drive thru to find out they don't serve breakfast after 10am
Food: 3
Service: 2
Not open when they said they were
Manager was upset and it was showing in her service to customers.
Atmosphere: 1
Food: 3
Service: 1
Food is usually cold
Atmosphere: 4
Food: 3
Service: 5
Waiting over 30 minutes in the Drive-Thru is absolutely unacceptable, but that's what you should expect from this location.. You can go to a sit down restaurant and get it quicker than this place. The bad thing is is that after waiting 30+ minutes, they still didn't get my order right and my fries were cold. The staff was also extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Waited in drive thru on 12/4 for 35 minutes after placing order. When finally got food everything was cold except the 2 holiday pies. Had cold Big Mac, cold McRib, 2 cold snack wraps, and cold fries. Was hopeful with the long wait would of been fresh food, but was not the case.
Food: 1
I was traveling back home to NWI from Fort Knox,ky and it took 30 minutes after i ordered to get my food. Which i understand that they were busy and that didn’t bother me at all. They brought my food out to my table and managed to get my fries and drink on the table. But the lady slipped and dropped the rest of the food on the floor. She immediately apologized and said she will get new ones for us. My wife’s sandwich was good because it never came out of the box, but mine went splat on the floor and my daughter’s nuggets landed everywhere. I get accidents happen. I wasn’t even mad about it. I figured it would have been a somewhat close priority to get it out. It wasn’t. The original fries came out half cold half somewhat warm. 30 minutes later i finally asked where my food was and they had not even started it. I walked out and took a loss for what i paid for. Next time it is Wendy’s when I come through there.
Atmosphere: 1
Food: 1
Service: 1
i had a really awful experience with one of the employees last night at 5918 State Road 43 North. the woman’s name was Maggie. i showed up about 11:30 last night and had redeemed my points for a free ice cream cone. i have seasonal depression and these months get really hard, so i wanted to treat myself to something small that would maybe make me feel better. i went through the drive thru, got my receipt, and when i got to the second window i heard this woman screaming about people ordering ice cream late before she approached the window and quite literally yelled at me, saying “we close the ice cream machines down at 11:00. so we can’t give you that ice cream. if you come during the day when the machines are operating, you can get your ice cream.” i’m not an employee, i don’t know the policies on when your stores are supposed to open or close the ice cream machines - and i also can’t control what is and is not available on the mobile app to order. i was just sad and wanted a damn ice cream cone to make myself feel better on an otherwise really shitty day. i almost broke down in tears because of how awful i felt for being such an inconvenience to this woman’s night by simply… ordering food off of the menu of the establishment she works at. i held my tears back and asked her if there was a way to revert or cancel my order and she told me “come back during operating hours tomorrow and tell them Maggie said we owe you a cone.” but to be honest, i was so embarrassed and uncomfortable during that entire interaction that i don’t think i ever want to go back to that location again. she was incredibly mean for what little of an issue was presented to her. i was nice the whole time i was at the drive box and the first window, for her to SCREAM at me the way she did over something as small as ice cream was so rude and unprofessional. i went home and cried over this and it’s still been bothering me all day today. thank you to anyone who is reading this and have a blessed day.
Atmosphere: 1
Food: 1
Service: 1
Service is horrid. Go to Wendy’s or Taco Bell next door instead.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sat in drive thru 10 mins and just pulled out as still had 4 cars ahead. I don't know what was going on but that's the slowest I've ever encountered.
Service: 1
If I could give no stars I would. Worst McD in America.
Service: 1
Slowest McDonald’s I have ever been to. If you are really hungry go somewhere else
Atmosphere: 1
Food: 2
Service: 1
This is my favorite McDonald's.
Atmosphere: 5
Food: 5
Service: 5
The past 10 times of going and getting the same orders there is always something messed up. Be it the food is cold or twice cooked or the sandwiches not plain or made wrong. Keep thinking there is a light at the end of the tunnel, but... The employees, at night especially, don't seem to know or care about what they are doing.
Atmosphere: 1
Food: 1
Service: 1
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