While working in the area for a few months, I came for lunch almost every day. You absolutely have to do an online order unless you’re going to be waiting 25-30 minutes for your food. They’re gonna mess your order up, guarantee it. And if you’re doing pickup, they like to bag it, stand there while they finish bagging 5 other orders, all while intentionally not looking back (you can tell) as they talk about stuff they seen online. And God forbid you interrupt their story and tell them that your order is right in front of them, and has been for the last 4 minuets because 1. They’re gonna have an attitude and 2. They’re gonna give you half the size of a hand sandwich the next day. Remember when I mentioned it takes 25-30 minuets per order? Can’t hold anyone accountable because you’re definitely gonna be late from coming back from lunch. Honestly, if you’re on lunch break, STAY AWAY.
Atmosphere: 2
Food: 3
Service: 2
Devon Jones
Been here four times for lunch to go. Consistently order the chicken avocado melt with no “zesty sweet peppers.” Three times in a row my sandwich has been clobbered with “zesty sweet peppers.” Pretty straightforward, so you either have a standards/culture issue, and/or a training issue, and/or a quality assurance issue, and/or a leadership/supervision issue. Doesn’t help that our sandwiches were ready 25 minutes late and that you had more people standing around waiting than eating. Recommend you review your entire operation.
Atmosphere: 1
Food: 1
Service: 1
Amir Mokhtarpour
One of the best Panera breads on earth. Certificate fresh 🍅
Atmosphere: 5
Food: 5
Service: 5
Carlos Caldentey
My order was given to me 30 minutes after the expected time. I am ok with the order being late, but the lack of communication is what is making this bad review.
Service: 1
N F
Wish I could give a zero. Waited in the drive through for 30 minutes for two sandwiches. Only sandwiches. Went in to ask for a refund, cashier was very apologetic and offered bakery items or drink on the house, while everyone in the kitchen is standing in a circle having a good of time laughing and talking. Good job guys.
Charity Morgan
Very good! Tried the turkey sandwich.
Michael St. Denis
This place has outside seating and everyone there was helpful. The food was very good, very unlike a lot of other places it was very fresh.
Cassie
Decent place but the last three times I was there they gave me regular Pepsi instead of Diet Pepsi in the drive thru - and I placed app online orders so I checked and the receipt was correct.
Steve H
I stop at Paneras a lot for the coffee and this place is good. Best thing though is I needed an old receipt from a month before and Cory (or Cody?) the manager spent awhile looking, even called me back and emailed me the receipt I needed 30 minutes later. Super friendly, I know I messed up his day but he was super nice the whole time.
Louise Nielson
Always good bread. Sometimes it is freezing cold in there.
So its hard to say this, but do you feel like the quality and portion size has gone down? I got a chicken sandwich and it was okay, but the soup bowl was tiny and the bag of chips the size of an airplane snack. Nothing feels gourmet or at least tastes gourmet, it feels like its just different but not special anymore…
Laila F
Very disappointed visit and tried reaching out over the app and it was a very long process. Food had no flavor except for all of the pepper that was doused on the egg. I don’t even think i got one full piece of bacon on the sandwich. The size of the breakfast sandwich and price was $6.39 for that. Size was extremely small and overpriced for that. Bread also was not fresh at all and hard.
Broncho 79
Slow staff, no order takers, tables are dirty, out of multiple items. Several people waiting for food inside.
deikensmommy
I was in line for 15 minutes when I arrived there was no one in front of or behind me. I think a little more structure would benefit.
While working in the area for a few months, I came for lunch almost every day. You absolutely have to do an online order unless you’re going to be waiting 25-30 minutes for your food. They’re gonna mess your order up, guarantee it. And if you’re doing pickup, they like to bag it, stand there while they finish bagging 5 other orders, all while intentionally not looking back (you can tell) as they talk about stuff they seen online. And God forbid you interrupt their story and tell them that your order is right in front of them, and has been for the last 4 minuets because 1. They’re gonna have an attitude and 2. They’re gonna give you half the size of a hand sandwich the next day. Remember when I mentioned it takes 25-30 minuets per order? Can’t hold anyone accountable because you’re definitely gonna be late from coming back from lunch. Honestly, if you’re on lunch break, STAY AWAY.
Atmosphere: 2
Food: 3
Service: 2
Been here four times for lunch to go. Consistently order the chicken avocado melt with no “zesty sweet peppers.” Three times in a row my sandwich has been clobbered with “zesty sweet peppers.” Pretty straightforward, so you either have a standards/culture issue, and/or a training issue, and/or a quality assurance issue, and/or a leadership/supervision issue. Doesn’t help that our sandwiches were ready 25 minutes late and that you had more people standing around waiting than eating. Recommend you review your entire operation.
Atmosphere: 1
Food: 1
Service: 1
One of the best Panera breads on earth. Certificate fresh 🍅
Atmosphere: 5
Food: 5
Service: 5
My order was given to me 30 minutes after the expected time. I am ok with the order being late, but the lack of communication is what is making this bad review.
Service: 1
Wish I could give a zero. Waited in the drive through for 30 minutes for two sandwiches. Only sandwiches. Went in to ask for a refund, cashier was very apologetic and offered bakery items or drink on the house, while everyone in the kitchen is standing in a circle having a good of time laughing and talking. Good job guys.
Very good! Tried the turkey sandwich.
This place has outside seating and everyone there was helpful. The food was very good, very unlike a lot of other places it was very fresh.
Decent place but the last three times I was there they gave me regular Pepsi instead of Diet Pepsi in the drive thru - and I placed app online orders so I checked and the receipt was correct.
I stop at Paneras a lot for the coffee and this place is good. Best thing though is I needed an old receipt from a month before and Cory (or Cody?) the manager spent awhile looking, even called me back and emailed me the receipt I needed 30 minutes later. Super friendly, I know I messed up his day but he was super nice the whole time.
Always good bread. Sometimes it is freezing cold in there.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
So its hard to say this, but do you feel like the quality and portion size has gone down? I got a chicken sandwich and it was okay, but the soup bowl was tiny and the bag of chips the size of an airplane snack. Nothing feels gourmet or at least tastes gourmet, it feels like its just different but not special anymore…
Very disappointed visit and tried reaching out over the app and it was a very long process. Food had no flavor except for all of the pepper that was doused on the egg. I don’t even think i got one full piece of bacon on the sandwich. The size of the breakfast sandwich and price was $6.39 for that. Size was extremely small and overpriced for that. Bread also was not fresh at all and hard.
Slow staff, no order takers, tables are dirty, out of multiple items. Several people waiting for food inside.
I was in line for 15 minutes when I arrived there was no one in front of or behind me. I think a little more structure would benefit.
Great employees. Very helpful and friendly.
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