Starbucks
1323 Chatham Commons Blvd, Westfield
(463) 243-8980
Recent Reviews
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Normally this place is 5 star service but today (6:30am on a Friday) i was late to work waiting in the drve thru only to find they were closed with nobody in the store.
Very friendly staff!
Ordered my sausage egg cheddar mufffin and a horchata iced latte. Yummy it was ready when I pulled up. She gave me 3 pup cups for gje 3 pups in the car.
Atmosphere: 5
Food: 5
Service: 5
Good quality coffee, expensive!!!
Atmosphere: 5
Food: 5
Service: 5
Great drinks but the Manager on staff was extremely rude to us. She scolded us for placing a mobile order and driving to pickup too quickly even though we only live a couple minutes away.
Please treat your customers with respect!
Atmosphere: 4
Food: 5
Service: 2
Great genuinely friendly service
Atmosphere: 5
Food: 5
Service: 5
We love this location! The employees are so kind and very personable. The service is usually quick, even when there's a long line. Keep up the awesome work! 🙂
Atmosphere: 5
Food: 5
Service: 5
This Starbucks has the most amazing and friendly staff!!
Atmosphere: 5
Food: 5
Service: 5
Starbs is Starbs. Great drinks, long lines. The service has also gotten much slower. This location is in a busy parking lot, too, which can’t always accommodate the line. I go to the grocery stores now because they’re that much faster — even if I do have to get out of the car 🤪
Atmosphere: 3
Food: 4
Service: 3
Make coffee at home. If you can't, Starbucks is okay...
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Put in a mobile order for a drink with light ice before work (I work in healthcare and can’t carry a drink around with me all day, it had matcha and would be undrinkable if it melted and separated). I pick it up, go out to my car, realize it doesn’t have light ice and debate going in to get it remade. Im a former barista for the company, I know what light ice looks like, but recognize it can be a huge inconvenience to remake a drink. Since I paid $7 (over half of what I make in an hour) and have been trying to get better at speaking up for myself, I decided to ask to get it remade.
I was extremely apologetic and was as polite as humanly possible when explaining why I needed it remade, and the barista who took the sticker was understanding. To my horror the barista on the cold bar started aggressively remaking the drink, slamming the spoon in the blender, generally seeming very angry that I had to get the drink remade. By the time the drink was finished I was Literally shaking because I was anxious due to the barista’s reaction. I apologized to the barista, took my drink, and left. When I finally tried my drink, it was nothing like the original drink, and not due to the lack of ice. It literally tasted salty, whether it was from a not well rinsed out blender or the barista’s attitude, but my seven dollar drink and extra half hour before work was ruined. Completely uncalled for, and disappointing to see as a former employee of the company. Not looking to get anyone in trouble, but as someone who’s worked many busy shifts behind a Starbucks bar, you know what to expect when you clock in. If you make a drink as it’s ordered instead of trying to cut corners and save time, you wont have the opportunity to get pissy with customers. Absolutely horrified by this interaction. Great waste of my morning and money.
Atmosphere: 1
Food: 1
Service: 1
Best tasting iced vanilla latte ive had in a while, liked the writing on the cups they did, and they immediately started playing Daft Punk when i stepped in so the playlist deserves a 5/5 too
Atmosphere: 5
Food: 5
Service: 5
Come here regularly for about 6mo. Always quick, always friendly, always very helpful. I appreciate them.
Atmosphere: 5
Food: 5
Service: 5
Went through and got a really pumpkin cream iced latte from Jenni.
Service: 5
Great cup of coffee on a chilly day!
Food: 5
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