Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 1589 S Waterleaf Dr, Westfield, Indiana, 46074, US
Telephone: (317) 942-9574
Price range: $
Rating: 3.5

$ • Coffee Shops

Hours:
1589 S Waterleaf Dr, Westfield
(317) 942-9574

About Starbucks

Starbucks Coffee Company is a new location that has received mixed reviews regarding service and drink quality. Customers have praised the exceptional customer service from staff members like Eric, Colleen, and Katie. Eric and Colleen went above and beyond when a couple of customers reported that their gingerbread latte lacked flavor; they offered to remake the drinks and even upgraded them to a larger size, which delighted the customers. Katie also impressed with her engaging demeanor and even offered a sample of the Matcha with protein cold foam to a customer seeking to try it for the first time.

While many appreciate the friendly service, there have been some concerns about the timing and accuracy of orders. One customer experienced delays with a mobile order, noting that it took longer than expected to receive their drink. Although they encountered issues with the order being incorrect, the staff handled their concerns with kindness and provided a replacement drink. Overall, while the service has been commendable, some customers feel that the new staff might need more training to ensure consistency and efficiency. Despite these challenges, the welcoming atmosphere and dedication to customer satisfaction make Starbucks Coffee Company a location worth visiting.