Starbucks
3216 Vine St, Hays
(785) 623-2985
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Thank you the amazing service, food and coffee . A good place to take a break when traveling this long road.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrendous service and delivery. We asked for a pumpkin loaf slice and a tall.mocha. No one else in the store. Instead I got a cup of hot milk and banana bread. Took 15 minutes.
Atmosphere: 3
Food: 1
Service: 1
Check your order folks before you leave here. Ordered medium roast and got a dark colored cap of water. Was already a bit far to uturn, and the funny part is I saw water filling up the cap. Just haven’t realized it was “prepared” for me.
Atmosphere: 1
Food: 1
Service: 1
I confirm that here if you order from within, you will receive your order much later, only cars are a priority.
Atmosphere: 1
Food: 1
Service: 1
Good coffee, nice barista
Over the road truck driver made a quick stop through to get my iced coffee. Quick Service and polite staff
Atmosphere: 5
Food: 5
Service: 5
This location was pretty clean the cashier was friendly but if I lived here I would not return to this place again. We came inside and ordered, you could see car after car in the drive thru driving off with their orders. We waited quite a long time to receive our single coffee. As we waited another lady came in and approached the counter to ask something of the worker that was at the coffee machine just beyond the counter and he dismissed her saying he wasn’t working the counter just getting coffees and walked away without hearing what she was hoping to ask him. The next worker was much friendlier and talked to her while packaging an order acknowledging that she was human and a customer with a friendly demeanor even though she did seem a little annoyed after the first interaction.. We waited longer observing people arriving and leaving in the patio which looked like it had decent seating options. Inside one of the workers changed the trash can liner and immediately turned to the heated food opened the door to the warmer and took a food item out without washing their hands and even continued further touching drinks and orders still not washing their hands until the time I left which was probably almost ten minutes from watching her. That worker has reddish straight hair w a pale complexion and old flash art looking tattoos including a flower on her upper arm…
While I do recognize this is a high traffic location I think the juggling between drive thru, mobile and in person orders should be looked at because I could see in person customers were the bottom priority. What really cemented this rating was the not washing hands because I could go through the drive thru and get faster service but that does not change the unwashed hands handling items I’m going to ingest. Being fully transparent we ordered a customized coffee and they made it exactly as requested.
Atmosphere: 2
Food: 2
Service: 2
I don’t usually like to leave bad reviews, but I’ve noticed a consistent issue here. Every time I order a drink, which is as simple as it gets, just three shots of espresso over ice, it ends up tasting really watered down. I’ve even tried adding an extra shot to make it stronger, but it still tastes the same. Not to mention the color just looks off. I don’t know, maybe every Starbucks uses a different espresso, but it’s hard to believe. I still think they’re giving me watered-down coffee, lol. It’s disappointing, especially since this is my go-to drink and I get it daily from my local Starbucks without any issues. I really wanted to give this location a fair chance, but it just doesn’t hit the mark. Never been actually inside it’s always been more of a drive-through order so I have nothing to say about the atmosphere or the staff.
is infact a place which gives food and drink
Atmosphere: 4
Food: 4
Service: 4
shaken espresso looks nasty
Restaurantji Recommends
Friend lost a wallet there and they were a pain to deal with
Rude employee. Have been through many times and this same employee is always complaining of mobile orders. Not sure what the difference is of ordering at the window or placing a mobile order and arriving 3 minutes after the order is placed.
Went in this afternoon with my family, great experience, I didn’t catch the girl with the red hairs name but she made my afternoon after a somewhat rough morning. Thank you!
Service here has gotten so much better lately. My order was was done quickly and my latte was made to perfection!! It was a very pleasant experience!
Atmosphere: 5
Service: 5
Extremely swift
Dietary restrictions: Non-dairy options
Kid-friendliness: 100% Family-friendly
Wheelchair accessibility: Concrete ramp, easy access for wheelchairs
Atmosphere: 5
Food: 5
Service: 5
Loading...