McDonald's
5347 Independence Ave, Kansas City
(816) 920-5336
Recent Reviews
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This was the most rude and disrespectful McDonald’s that I have been to in many years. This place is even worse than the McDonald’s on 103rd near Stateline. The manager made a coffee for us after 2 additional attempts and after requesting the money back she wrote on the receipt do not return. This was unprofessional and rude.
Food: 1
Service: 1
Best place to eat, customer service is awesome
Atmosphere: 5
Food: 5
Service: 5
Poor service! The workers are always so rude! And it's always dirty! The bathrooms were locked when I went there and it was the afternoon! WHY?
Atmosphere: 1
Food: 3
Service: 1
Love this McDonald’s! Lots of smiling faces early morning when I come to get my large iced caramel coffee
Kid-friendliness: Yes very kid friendly! My son loves it ..
Atmosphere: 5
Food: 5
Service: 4
Tearable service and they clearly have no desire to impove.
Atmosphere: 1
Food: 1
Service: 1
Bad service to go too i order a cappuccino it was half and it was not cappuccino it was black coffee I am very disappointed of this mcdonald's location is the worse location to go too customer service is the worse place , you talk to them or complain about your order and is like you are asking for free stuff you are paying for a service you deserve to get what you pay for bad nd rude customers service they should teach them for a better customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble, French Fries
Dirty store, slow (but friendly) service, homeless people and the associated smells everywhere
Atmosphere: 1
Service: 3
Worst customer service experience I've had in awhile. Will not come back here. Ruined my day.
I work for a delivery service that gets free coffee at every McDonald's and fast food restaurant as well as a lot of other places 24/7 and this place wanted to charge me when their coffee costs and I'm actually making them money so I would just say this McDonald's must definitely be in the hood so I would just avoid it like the plague
Atmosphere: 1
Food: 1
Service: 1
Cheap food great deals
Restaurantji Recommends
Awesome 👍👍 place to eat and able to sit inside 🖤🖤🖤
Atmosphere: 5
Food: 5
Service: 5
I understand that working at the fast food restaurant can take a toll on you, but you do not have to be rude about it. I hope and pray that the white lady that was taking order , giving out order is not the manager. Her attitude was at a 10. Didn't give me a receipt talking about the recipe not printing out. McDonalds need better people with positive attitude. If a customer order the drink with no ice then give them no ice. I expect my order the way I tell you. Then when I remind her about the ice she gave me an I don't care attitude. Like take it or leave it. Gotta do better.
Like the mobile ordering app and the points I get from it, also like the free wifi..
Parking: Plenty of extra space usually you can get wifi in the parking lot..
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sausage Mcmuffin with Egg
Favorite play place for kids to fun + eat = Awesome time!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Nasty food and the service was horrible
Atmosphere: 1
Food: 1
Service: 1
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