Have visisted many times and their cup elote is always made different depending in who does it and its becoming a waste!! Live it but need to be trained to use same recipe! Bought 2 today that no mayo/cream was put on it and very little cheese, very liquid.
Jessica Lopez
Bad customer service.
Rafael Valdez
They are very dark and burnt. Also not sure what the white stuff is 🚮
Maria de la Luz Bonifacio MartÃnez
The place has very good food and a good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Torta - Pierna de Puerco, Churro - Dulce de Leche
Antonio Clavijo
Palacana is THE place to go for authentic Mexican food at Legends Outlets! They have a huge menu with all kinds of delicious Mexican dishes. Everyone was super friendly, which is always a plus. We were a pretty large group, but they served us really quickly even though it was busy. I was really impressed with how efficient they were! I loved the two girls in the counter, they were great! I'll definitely be coming back every time I visit Legends Outlets. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Morenita Solorzano
Need to order ahead. It's always busy because the food is amazing
Atmosphere: 5
Food: 5
Service: 5
Doris Santillan
Went in to order, the gentleman spok3 Spanish. My Spanish is limited. It's easier to just say I don't speak it. He understand & spoke English. I ordered a "Mexican Hot Dog" no mustard, he restated no mustard. B4 leaving I ck'd & it had mustard. To it back showing my receip that said no mustard. They kindly took it back. The cook came out & wanted to know what was wrong with it. She told him it was to be without mustard. He made a face turned around to fix the order. Looked at it,looked ok. Came home, you guessed it, he just wiped it off. There was mustard under the ham, cheese & dog. READ YOUR ORDERS CAREFULLY & CORRECT YOUR MISTAKES....CORRECTLY!
Atmosphere: 3
Food: 1
Service: 2
Lucy L
Bad customer service, a pittance of ice cream, much to be desired...
Atmosphere: 3
Food: 1
Service: 1
Faustino Castaneda
The food is good but today I went shopping and the staff, especially a girl who was there, what a bad way she has to learn if she doesn't like the job because they still work there, what they do wrong makes things angry.
Atmosphere: 1
Food: 3
Service: 1
Kellyannie Oliva
They do not take orders by phone either during the week
Always busy not enough workers food takes a long time to come
Atmosphere: 2
Food: 3
Service: 3
Cherise Henderson
Placed an order online said it would take 15 minutes it was a Saturday night, so I waited an extra 20 minutes to go pick up my food just in case. Got there, Upon entering the empty store none of the 4 or 5 workers acknowledged my existence at the counter and the 3 tacos I ordered weren't ready and had no eta on when they would be.
Asked for a refund multiple times, ended up being in the restaurant and extra 10 minutes trying to get my money back.
Atmosphere: 1
Food: 1
Service: 1
Yer Hang
Need an order here sign..when you walk in, the setup is so confusing. Esp when there's people standing all over along the counter. You have no clue where to go to start ordering your food.
Atmosphere: 2
Food: 3
Service: 2
Erika De la Cruz
I bought a piece of fruit for 14 dollars and they gave me just filthy orange and mango peels that were rubbish and they didn't even bring what it says on the menu, nothing to do with even the photos.
Atmosphere: 1
Food: 1
Service: 1
nathan bratcher
Banana split not as good s old fashion Russel Stovers Banana splits. Wouldn't order again, may have to try something else...
Have visisted many times and their cup elote is always made different depending in who does it and its becoming a waste!! Live it but need to be trained to use same recipe! Bought 2 today that no mayo/cream was put on it and very little cheese, very liquid.
Bad customer service.
They are very dark and burnt. Also not sure what the white stuff is 🚮
The place has very good food and a good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Torta - Pierna de Puerco, Churro - Dulce de Leche
Palacana is THE place to go for authentic Mexican food at Legends Outlets! They have a huge menu with all kinds of delicious Mexican dishes.
Everyone was super friendly, which is always a plus. We were a pretty large group, but they served us really quickly even though it was busy. I was really impressed with how efficient they were!
I loved the two girls in the counter, they were great!
I'll definitely be coming back every time I visit Legends Outlets. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Need to order ahead. It's always busy because the food is amazing
Atmosphere: 5
Food: 5
Service: 5
Went in to order, the gentleman spok3 Spanish. My Spanish is limited. It's easier to just say I don't speak it. He understand & spoke English. I ordered a "Mexican Hot Dog" no mustard, he restated no mustard. B4 leaving I ck'd & it had mustard. To it back showing my receip that said no mustard. They kindly took it back. The cook came out & wanted to know what was wrong with it. She told him it was to be without mustard. He made a face turned around to fix the order. Looked at it,looked ok. Came home, you guessed it, he just wiped it off. There was mustard under the ham, cheese & dog. READ YOUR ORDERS CAREFULLY & CORRECT YOUR MISTAKES....CORRECTLY!
Atmosphere: 3
Food: 1
Service: 2
Bad customer service, a pittance of ice cream, much to be desired...
Atmosphere: 3
Food: 1
Service: 1
The food is good but today I went shopping and the staff, especially a girl who was there, what a bad way she has to learn if she doesn't like the job because they still work there, what they do wrong makes things angry.
Atmosphere: 1
Food: 3
Service: 1
They do not take orders by phone either during the week
Restaurantji Recommends
Always busy not enough workers food takes a long time to come
Atmosphere: 2
Food: 3
Service: 3
Placed an order online said it would take 15 minutes it was a Saturday night, so I waited an extra 20 minutes to go pick up my food just in case. Got there, Upon entering the empty store none of the 4 or 5 workers acknowledged my existence at the counter and the 3 tacos I ordered weren't ready and had no eta on when they would be.
Asked for a refund multiple times, ended up being in the restaurant and extra 10 minutes trying to get my money back.
Atmosphere: 1
Food: 1
Service: 1
Need an order here sign..when you walk in, the setup is so confusing. Esp when there's people standing all over along the counter. You have no clue where to go to start ordering your food.
Atmosphere: 2
Food: 3
Service: 2
I bought a piece of fruit for 14 dollars and they gave me just filthy orange and mango peels that were rubbish and they didn't even bring what it says on the menu, nothing to do with even the photos.
Atmosphere: 1
Food: 1
Service: 1
Banana split not as good s old fashion Russel Stovers Banana splits. Wouldn't order again, may have to try something else...
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Banana Split
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