It was really good this afternoon. Veg amd meat were done really well. Nice job, one of my better experiences with panda express.
Food: 5
Service: 5
FastTrack Boss-Hogg
People looooove to hate on some fast food Chinese. Golly!
I came. I ordered. I ate. I didnt burn a hole in my jeans.
Its good
Atmosphere: 4
Food: 4
Service: 4
Joseph
Hiring worse and worser people overtime. If I order Beijing, beef and Orange Chicken, I don't want all orange, chicken. And 3 pieces of Beijing beef Might need to look into new management
Jason Steffen
Watch your wallet here. They double charge and give you lots of fillers like rice and noodles. If you order a bowl with a side that it comes with they also charge you for it. Also they are very light on the protines. Just go to the chinese buffet up the road, you can get plenty of food for the same price.
Atmosphere: 5
Food: 2
Service: 1
Nate Snyder
Date: October 17, 2025 Time: Approximately 8:00 PM Location: Panda Express
As as far back as I can remember, my family and I have enjoyed Panda Express virtually our entire lives. Tonight, I visited Panda Express and ordered two plates—one for myself and one for my girlfriend. I ordered the pick-three combo with rice and noodles. As we began eating, my girlfriend mentioned that she didn’t like two of the three items, and that her noodles were soggy. But she thoroughly enjoyed the white rice and orange chicken. As we continued eating, she eventually pulled a hair out of her food that she had bitten into. Gross.
I immediately got in my car and drove back to Panda Express which is a good 15 minutes away to have her meal remade. The box was still about two-thirds full and still warm. When I spoke with the manager, she asked for a receipt, which was in my trash can at home. I showed her my bank statement on my phone instead, which clearly showed the Panda Express charge as my most recent transaction with the correct date and time.
Rather than handling the situation professionally, the manager then proceeded to riddle me with where the hair was and why it wasn’t in the box. I told her it was probably still at home, as I didn’t bring the hair that my girlfriend pulled out of her mouth with me. She then told me I needed to either show her a picture of the hair or drive back home to get it. I felt that this response was extremely unprofessional.
I had to pay twice for my girlfriend’s meal tonight. I wasn’t asking for a refund—just a remake. The food was still warm and mostly untouched, showing that we weren’t trying to take advantage of the situation.
As someone who has worked in the service industry for over 15 years, I know what good customer service looks like, and this was not it. If this is truly Panda Express policy, it needs to change; if not, then it reflects poor management. Either way, it left a bad impression. I won’t ever be returning unless this problem is addressed and corrected.
Atmosphere: 1
Food: 1
Service: 1
Phillip Creed
Surprised DoorDash charges $2 more for 2 item plate 12.55 vs 10.50. Guess DoorDash needs their pound of flesh. I’ve heard of this different price scheme and makes sense but not gonna pay more if I’m picking up. So delivery fee + $2 more per item + tip and you’ll be paying at least $10 more. Uber eats probably same scenario #higher price
Danielle Adkisson
Ordered take out. Got home to open my box. I ordered orange chicken and paid the upcharge for honey walnut shrimp. I guess the new order includes only two pieces! Tried calling their direct line and no one picked up. What a JOKE
Food: 1
Nate Smith
Fast and friendly staff. Very accommodating and got our order just right.
Atmosphere: 5
Food: 5
Service: 5
Alexia Kent
Food was not fresh staff wasn't friendly and customer service was rushed
Atmosphere: 4
Food: 2
Service: 2
Ty Reyes
Food got me sick, don’t eat the orange chicken. It gave me food poisoning. I wouldn’t recommend this place to my worst enemy.
Definitely in the rotation for lunch with the kids.
Atmosphere: 4
Food: 4
Service: 4
Ethan H
They mess up my order 40% of the time and my food is cold often.
They will also commonly forget utensils and sauces, even when you include it in the order.
Atmosphere: 1
Food: 2
Service: 1
Bill Brasky
Pretty irresponsible to endanger employees and make them work in a snow storm. Hard to support a business that clearly prioritizes the smallest amount of profit over its people.
Rebecca
Alejandra was friendly and the food was warm and delicious. This is the best location in the nortland for Panda. 10 out of 10 recommend.
Atmosphere: 5
Food: 5
Service: 5
Salma
i came here to have a great dinner but as i was biting into my food a cockroach came out and also the worker was fighting a blind customer?
It was really good this afternoon. Veg amd meat were done really well. Nice job, one of my better experiences with panda express.
Food: 5
Service: 5
People looooove to hate on some fast food Chinese. Golly!
I came. I ordered. I ate. I didnt burn a hole in my jeans.
Its good
Atmosphere: 4
Food: 4
Service: 4
Hiring worse and worser people overtime. If I order Beijing, beef and Orange Chicken, I don't want all orange, chicken. And 3 pieces of Beijing beef Might need to look into new management
Watch your wallet here. They double charge and give you lots of fillers like rice and noodles. If you order a bowl with a side that it comes with they also charge you for it. Also they are very light on the protines. Just go to the chinese buffet up the road, you can get plenty of food for the same price.
Atmosphere: 5
Food: 2
Service: 1
Date: October 17, 2025
Time: Approximately 8:00 PM
Location: Panda Express
As as far back as I can remember, my family and I have enjoyed Panda Express virtually our entire lives. Tonight, I visited Panda Express and ordered two plates—one for myself and one for my girlfriend. I ordered the pick-three combo with rice and noodles. As we began eating, my girlfriend mentioned that she didn’t like two of the three items, and that her noodles were soggy. But she thoroughly enjoyed the white rice and orange chicken. As we continued eating, she eventually pulled a hair out of her food that she had bitten into. Gross.
I immediately got in my car and drove back to Panda Express which is a good 15 minutes away to have her meal remade. The box was still about two-thirds full and still warm. When I spoke with the manager, she asked for a receipt, which was in my trash can at home. I showed her my bank statement on my phone instead, which clearly showed the Panda Express charge as my most recent transaction with the correct date and time.
Rather than handling the situation professionally, the manager then proceeded to riddle me with where the hair was and why it wasn’t in the box. I told her it was probably still at home, as I didn’t bring the hair that my girlfriend pulled out of her mouth with me. She then told me I needed to either show her a picture of the hair or drive back home to get it. I felt that this response was extremely unprofessional.
I had to pay twice for my girlfriend’s meal tonight. I wasn’t asking for a refund—just a remake. The food was still warm and mostly untouched, showing that we weren’t trying to take advantage of the situation.
As someone who has worked in the service industry for over 15 years, I know what good customer service looks like, and this was not it. If this is truly Panda Express policy, it needs to change; if not, then it reflects poor management. Either way, it left a bad impression. I won’t ever be returning unless this problem is addressed and corrected.
Atmosphere: 1
Food: 1
Service: 1
Surprised DoorDash charges $2 more for 2 item plate 12.55 vs 10.50. Guess DoorDash needs their pound of flesh. I’ve heard of this different price scheme and makes sense but not gonna pay more if I’m picking up. So delivery fee + $2 more per item + tip and you’ll be paying at least $10 more. Uber eats probably same scenario #higher price
Ordered take out. Got home to open my box. I ordered orange chicken and paid the upcharge for honey walnut shrimp. I guess the new order includes only two pieces! Tried calling their direct line and no one picked up. What a JOKE
Food: 1
Fast and friendly staff. Very accommodating and got our order just right.
Atmosphere: 5
Food: 5
Service: 5
Food was not fresh staff wasn't friendly and customer service was rushed
Atmosphere: 4
Food: 2
Service: 2
Food got me sick, don’t eat the orange chicken. It gave me food poisoning. I wouldn’t recommend this place to my worst enemy.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Definitely in the rotation for lunch with the kids.
Atmosphere: 4
Food: 4
Service: 4
They mess up my order 40% of the time and my food is cold often.
They will also commonly forget utensils and sauces, even when you include it in the order.
Atmosphere: 1
Food: 2
Service: 1
Pretty irresponsible to endanger employees and make them work in a snow storm. Hard to support a business that clearly prioritizes the smallest amount of profit over its people.
Alejandra was friendly and the food was warm and delicious. This is the best location in the nortland for Panda. 10 out of 10 recommend.
Atmosphere: 5
Food: 5
Service: 5
i came here to have a great dinner but as i was biting into my food a cockroach came out and also the worker was fighting a blind customer?
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