Chipotle Mexican Grill

awesome service and such sweet servers. good portions and fast and reliable staff will be back again. Best Chipotle I’ve ever had! Visited from Texas and still by far the best I’ve ever had. Adien was awesome!

Atmosphere: 5

Food: 5

Service: 5

The service at this location has gone seriously down hill over the last year. I feel like all chipotles used to give great portion sizes. But why am I having to ask the worker to add more rice more than once. I understand it’s easier to add more than take away. But they seriously have started skimping on their portions of everything.

Atmosphere: 3

Food: 3

Service: 2

I question how this place stays open.

Atmosphere: 2

Food: 3

Service: 1

Got the quesadilla and it was like rubber. No cheese in sight. Dry. Burned chicken.

Atmosphere: 3

Food: 1

Service: 3

We were served quickly during a busy time. Ebin greeted us and was very friendly, knowledgeable, and helpful. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Food was over 30 minutes later than when promised. Very difficult to get help. Seemed to not have enough staff. My online order was lost so I had to order from the line finally once I was able to get help.

Atmosphere: 3

Food: 3

Service: 1

Staff was too busy giggling and messing with each other to get my order correct or even look at me at check out.

Food: 3

Service: 1

Don’t eat Mass Street Carnitas. Cleary they don’t keep their food hot enough to take home. 71° Ecoli anyone?

Food: 1

ordered online to pick up and my food was made so quickly! tasted good and like other chipotle locations ive been to

Atmosphere: 3

Food: 5

Service: 5

Like always delicious

Some corporate intervention seems necessary here. Three times in the last few weeks I have ordered a quesadilla and received a plain tortilla. Employee turnover has always seemed like a problem at this location, but they seem so stressed and understaffed recently that they aren’t trying to make food right. It’s kind of a joke at this point. Send someone out to this location.

Atmosphere: 2

Food: 1

Service: 2

Not one to complain much about screwed up orders but my wife ordered our kid a quesadilla and got a folded over, empty tortilla. In dish that has one ingredient, how do you forget the one ingredient? My burrito was about the size of a beer can for the low cost of $13 (extra chicken).

That's not an accident, that is simply not caring. Common' man.

Food: 1

Service: 1

I love the Chipotle on 23rd st. Great food and a clean atmosphere. However, there is one unsettling worker who seems to give a weird vibe. For example, I asked for extra rice and she gave a sour look on her face and did it with a sense of annoyance. Everyone else in there who has served me has been awesome but this one worker seems to get annoyed or bothered but a specific request. It’s a little odd and unsettling and brings the vibe of the chipotle down. It’s just weird.

Atmosphere: 4

Food: 5

Service: 1

Every time u place an order for pick it takes forever if ur not that fast with online pick then just delete this option

Atmosphere: 4

Food: 3

Service: 1

Lots of gays around and weird music. The food was fire but the chips were burnt... No discrimination against dark chips though.

Atmosphere: 3

Food: 5

Service: 4