Ordered online through the app for pick up. Got home to a sandwich with brown spots all over the lettuce. On all four of the sandwiches. Gross. I called and the manager said there’s nothing wrong with the lettuce and that’s how it looks right now. I’m sorry but that’s gross. He said I could call the higher up manager on Tuesday. So he’s going to keep serving the lettuce. He even ate one himself. I had to scrap it off and not have lettuce on my sandwich. Which no one wanted to eat because of the gross spotted lettuce to begin with. Waste of money.
Food: 1
Service: 1
John Primm
Ordered a sandwich and went to pick it up, bruh standing there talkin bout “we outta bread.” Dawg tf you talkin about? That’s like the only thing you should have. Also there was like an Ethiopian dude there, he was kinda chill🔥
Alejandro
Do not order from here they take hours. Literally one of the worst places in town
Food: 5
Service: 2
Luke Waldron
They make you buy something to use the bathroom code (843097)
Atmosphere: 1
Food: 1
Service: 1
Stacy Yazzie
after a long day, my husband & I got back into town and decided we wanted JJ for dinner. We went inside, this was about 904pm. No one inside but the employee. - It felt as if we had bothered this employee by coming. He tossed down the cups he was opening up and asked what we wanted. We did not know yet as we just walked in, and yet the employee just stood there looking at us. Felt like we were being rushed. So my husband ordered the Gargantuan and I got the Beach Club. We asked for several items to be added or if it could be, and the employee's remark was, we don't have it, or we asked what all comes on it, just oil & vinegar. The tone of the employee made us feel unwanted and uncomfortable. So we just got our sandwiches and left. - Poor customer service; rude and felt like we bother the employee by coming in at 9pm. Sandwiches were just ok.
Atmosphere: 3
Food: 2
Service: 1
William Jernberg
Shout out to your one employee that decided to be here today
Oliver Snow
Haven’t been to a Jimmy Johns in a long time. Kind and efficient service from Sydney. Will be back!!
Atmosphere: 5
Food: 5
Service: 5
Logan Jayne
Sydney is the best! Great sandwich
Atmosphere: 5
Food: 5
Service: 5
Danny Main
Wouldn't recommend this place. Denied my legal tender because the guy at the counter couldn't figur out ho much change to give back. Lack of employees waited 20 min to not even get food. That's ok subway got out money and better food. Won't be returning to this place. It was nasty inside and the employee was laughing all over the food and didn't wash his hands after.
Susan Lee
Our family made a very large order for a graduation party- NO special or picky items. Just standard sandwiches, 5 Party Boxes. The employee taking the order seemed to be burdened by having to take the order. Subsequent call to verify was met with the same attitude . The sandwiches were sub par, matching the employee responses. Very dry, certainly not worth $90 per box!
Came here really late (around 10:45P). My mother was visiting from Santa Cruz. They didn't seem open but they were—and until midnight! The staff were very accommodating to our late night 'party' and I found the food to be delicious. My mothed ordered the Hunter and I the J.J. Gargantuan. The Gargantuan was an amazing deal and much better than what the competition has had to offer. I had ordered the smaller of the two sizes. Sorry for leaving a mess—they were understanding but had to leave in a total hurry. It was fun hanging out there in the cool environment and was a truly good time! I'd recommend the chocolate brownie as well!
Atmosphere: 5
Food: 5
Service: 5
Bridgette West-Williams
Freaky slow. Never received food.
Atmosphere: 1
Food: 1
Service: 1
Chris B
I love ordering my favorite (#15) online.It usually arrives quickly and deliciously, but it often doesn’t include the double protein that I ordered or some other ingredient is missing.Please fix so I can consistently enjoy my meal
Food: 4
Service: 3
Katt J
Tried ordering for Delivery on website, wouldn't let me. So I called this store and talked to Matt, told him I wanted to have an order delivered to our business on 2800 Venture Park Drive. He said it was out of their range, they are located on 922 Massachusetts St. How?? It's 10min from there location. 3.5 miles. I was not happy we had to go and pick it up. Not here, I ordered from JJ on 23rd St.
Service: 1
Shannon McMahon
I ordered 2 sandwiches and paid a delivery fee and my sandwiches never showed! I ordered at 2:02pm and once I finally got someone to answer the phone without hanging up on me 22 times at 3:54 was still not delivered! So now I'm having to wait til the new driver shows up at 5 to get my sandwiches! I was treated very rude and disrespectfully and was very surprised when I asked for the corporate number was told no then I asked for the store number was told I don't know and when I asked for the manager name was told I don't know!! So I called and left a message with the corporate number that I looked up! It was the worst experience I've had with ANY restaurant in town EVER!!!
Ordered online through the app for pick up. Got home to a sandwich with brown spots all over the lettuce. On all four of the sandwiches. Gross. I called and the manager said there’s nothing wrong with the lettuce and that’s how it looks right now. I’m sorry but that’s gross. He said I could call the higher up manager on Tuesday. So he’s going to keep serving the lettuce. He even ate one himself. I had to scrap it off and not have lettuce on my sandwich. Which no one wanted to eat because of the gross spotted lettuce to begin with. Waste of money.
Food: 1
Service: 1
Ordered a sandwich and went to pick it up, bruh standing there talkin bout “we outta bread.” Dawg tf you talkin about? That’s like the only thing you should have. Also there was like an Ethiopian dude there, he was kinda chill🔥
Do not order from here they take hours. Literally one of the worst places in town
Food: 5
Service: 2
They make you buy something to use the bathroom code (843097)
Atmosphere: 1
Food: 1
Service: 1
after a long day, my husband & I got back into town and decided we wanted JJ for dinner. We went inside, this was about 904pm. No one inside but the employee. - It felt as if we had bothered this employee by coming. He tossed down the cups he was opening up and asked what we wanted. We did not know yet as we just walked in, and yet the employee just stood there looking at us. Felt like we were being rushed. So my husband ordered the Gargantuan and I got the Beach Club. We asked for several items to be added or if it could be, and the employee's remark was, we don't have it, or we asked what all comes on it, just oil & vinegar. The tone of the employee made us feel unwanted and uncomfortable. So we just got our sandwiches and left. - Poor customer service; rude and felt like we bother the employee by coming in at 9pm. Sandwiches were just ok.
Atmosphere: 3
Food: 2
Service: 1
Shout out to your one employee that decided to be here today
Haven’t been to a Jimmy Johns in a long time. Kind and efficient service from Sydney. Will be back!!
Atmosphere: 5
Food: 5
Service: 5
Sydney is the best! Great sandwich
Atmosphere: 5
Food: 5
Service: 5
Wouldn't recommend this place. Denied my legal tender because the guy at the counter couldn't figur out ho much change to give back. Lack of employees waited 20 min to not even get food. That's ok subway got out money and better food. Won't be returning to this place. It was nasty inside and the employee was laughing all over the food and didn't wash his hands after.
Our family made a very large order for a graduation party- NO special or picky items. Just standard sandwiches, 5 Party Boxes. The employee taking the order seemed to be burdened by having to take the order. Subsequent call to verify was met with the same attitude . The sandwiches were sub par, matching the employee responses. Very dry, certainly not worth $90 per box!
Restaurantji Recommends
Came here really late (around 10:45P). My mother was visiting from Santa Cruz. They didn't seem open but they were—and until midnight! The staff were very accommodating to our late night 'party' and I found the food to be delicious. My mothed ordered the Hunter and I the J.J. Gargantuan. The Gargantuan was an amazing deal and much better than what the competition has had to offer. I had ordered the smaller of the two sizes. Sorry for leaving a mess—they were understanding but had to leave in a total hurry. It was fun hanging out there in the cool environment and was a truly good time! I'd recommend the chocolate brownie as well!
Atmosphere: 5
Food: 5
Service: 5
Freaky slow. Never received food.
Atmosphere: 1
Food: 1
Service: 1
I love ordering my favorite (#15) online.It usually arrives quickly and deliciously, but it often doesn’t include the double protein that I ordered or some other ingredient is missing.Please fix so I can consistently enjoy my meal
Food: 4
Service: 3
Tried ordering for Delivery on website, wouldn't let me. So I called this store and talked to Matt, told him I wanted to have an order delivered to our business on 2800 Venture Park Drive. He said it was out of their range, they are located on 922 Massachusetts St. How?? It's 10min from there location. 3.5 miles. I was not happy we had to go and pick it up. Not here, I ordered from JJ on 23rd St.
Service: 1
I ordered 2 sandwiches and paid a delivery fee and my sandwiches never showed! I ordered at 2:02pm and once I finally got someone to answer the phone without hanging up on me 22 times at 3:54 was still not delivered! So now I'm having to wait til the new driver shows up at 5 to get my sandwiches! I was treated very rude and disrespectfully and was very surprised when I asked for the corporate number was told no then I asked for the store number was told I don't know and when I asked for the manager name was told I don't know!! So I called and left a message with the corporate number that I looked up! It was the worst experience I've had with ANY restaurant in town EVER!!!
Atmosphere: 1
Food: 3
Service: 1
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