Wendy's

523 W 23rd St, Lawrence
(785) 842-9711

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Recent Reviews

The workers in the drive thru were pleasant and easy to order from. However, on a couple occasions now, I've been given the wrong order and due to the business of the line I'm not able to correct the order. Most recently I ordered a Double Big Bacon classic combo. I got my drink and fries no problem. But the burger I got was a single, plain cheeseburger with ketchup and nothing more. Not my worst experience but definitely frustrating x
Entrances and parking lot haven't been plowed after 2 days after the snow event. 2 so to speak managers sitting in the dining room. No ice from the pop machine was working. The food was cold. Nothing was ready and the managers sat on their asses expecting the hourly to take care of issues. This was noon on a Tuesday. WOW.

Parking: Could not find parking based on clearing of the parking lot.

Wheelchair accessibility: Not an option.
I was having an issue with the app using up my points but not letting me redeem the offer, but the employees were able to quickly take care of the issue and I was able to get my order! Amazing team at this location! ?

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