KFC

234 W Pancake Blvd, Liberal
(620) 624-1846

Recent Reviews

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Canker Sore

We ordered at the window attendants was rude. Order will be ready in 20 minutes. We came back in 30. We came back inside very upset with how they manage get our order...over 30 minutes! We voiced our opion of theyre service. After telling the manager our disappointment when we left the employees were on their phone trying to get our tag number! We will never be back! Such disrespectful service! We were delayed and and had to return for food that was not ready but how they treated us,!

J R

The chicken was not very crispy and was very oily. The staff were all friendly and professional.

Atmosphere: 5

Food: 2

Service: 5

Jacob Cutshall

Worst possible kfc I have ever been to the staff is awful and rude got our order wrong my wife is allergic to gravy and we asked for no gravy and we got gravy on everything. The man in there was terrible rude

Atmosphere: 1

Food: 2

Service: 1

Trenton Fulton

Employees were great and were working hard but the older lady whom I believe was the manager at this time was extremely rude to the customers as well as the employees. Other workers were busting there butts during a rush while she just yelled at them and threatened them with write ups

Cheree Turley

I ordered a 16 piece meal with half and half original and crispy. Thighs weren't cooked all the way and we received all original thighs and legs. The crispy chicken was the breast and wings. I had asked for 2 macaroni and cheese, coleslaw and corn. When I got home, we had 1of each of those and a mashed potatoes and gravy that we didn't want/need because we had our own at home. The biscuits were falling apart and we didn't receive extra honey like we requested. Overall, I am very disappointed with our meal

Atmosphere: 2

Food: 3

Service: 4

Julie R

Very very small portions, the potato bowls Do Not look like the picture not even close to the size

Atmosphere: 3

Food: 2

Service: 3

Don Sherrill

I have gone to this kfc a couple of time in the past month. one time was told had no chicken because they were out of flour????
today pulled up to the drive thru and was told give me a minute so I waited probably 3-4 minute. I said hello into the speaker and was told to give them a minute. I left!!! there is no customer service here at all. Seems to be a free for all. In need of new management!!!!

jeremyjrh

Ordered using the app. Showed up when the app said it should be ready. Waiting for nearly 15 minutes to be greeted and told that my pot pie was in the oven and would be another 15 minutes. After another 20 finally got my order without any apology. Very disorganized and poor service. Food was good once we finally got it.

Atmosphere: 2

Food: 4

Service: 1

Liz Ontiveros

This place is in serious need of new management. The service is horrible, the food does not look fresh, it looks old like it's been sitting out for way too long. They constantly mess up your order or forget to pack the sauces we paid extra for and then if you say anything they have an attitude about their mistakes

Atmosphere: 1

Food: 1

Service: 1

Ruthie P

Stopped here on our way home and not only the food terrible but also customer service. Got chicken bowl and you can tell the chicken been sitting there for a while. Some corn was brown and did not have a taste. Chicken was salty. Come eat here with caution unless it was a bad day.

Parking: Lots of parking

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Tender, French Fries, Fried Chicken, Honey Mustard Sauce

Adrian Licon

Very bad service, I ordered my food to take away and I asked for a salad and it did not come with my order and I had to finish cooking the chicken tenders in my air fryer and very bad service from the staff

Atmosphere: 1

Food: 1

Service: 1

Misty Wagenseller

No mac and cheese, no original recipe, no cole slaw, old potatoes and popcorn chicken. Service was absolute trash. This place has went down hill!!!

Atmosphere: 1

Food: 1

Service: 1

R S

This place is just "OK". AlwYs check your bags before you leave! I always have to go back for forgotten items we ordered! 😩

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Mac & Cheese, Chicken Tender, French Fries, Chicken Sandwich, Fried Chicken, Spicy Chicken Sandwich, Honey Mustard Sauce, 2 PC Tenders Kids Meal

Erika Marino

Very bad service, it is 8:20 and they say it is closed at the time it says 9 pm, the employee who serves is very rude, I would never return, the place is dirty.

Atmosphere: 1

Food: 1

Service: 1

Dolly

KFC does not honor their military for the men and women who fought for their country they do not honor it it is a disgrace and a shame

Atmosphere: 1

Food: 1

Service: 1

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