I ordered a hot matcha latte for my elderly dad on the app, and it was so hot that he burned his tongue ?
Atmosphere: 1
Food: 1
Service: 1
Shawn
Messed up order and were really slow and confusing. will not likely visit this Dunkin again.
Atmosphere: 5
Food: 1
Service: 1
Freddy Hendon
The staff does not communicate between themselves about orders.
Atmosphere: 3
Food: 4
Service: 2
Christina Skalla
The food is great. Friendly fast service. Delicious food. Great drinks. Amazing prices/value. Best in town.
Atmosphere: 5
Food: 5
Service: 5
Whitney Chandler
Really good coffee!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Cass
The staff has been historically friendly and fast, despite the place being very busy on weekends. I rated atmosphere as a 3 because it's a small building. But is ultimately
Atmosphere: 3
Food: 5
Service: 5
Heather Brown
I love using the app and just spinning through the drive thru on my way to work! So fast and easy, and cheaper than ⭐️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie Batter Donut, Donuts
Amber Smith
Got my usual cold brew with Carmel, Cream and Sugar. I got my order and let the cashier know that the coffee I received was not my order. It was clear that it was maybe a small amount of cream and sugar was added in. The cashier was rude and stated what was in the receipt and said it just wasn’t stirred up like it normally is. Obviously I did not have time to argue as I had to get to work. Needless to say, this coffee tastes like garbage. I am a loyal customer for Dunkin, but after this morning’s experience, I won’t be returning. Im very disappointed with the service, I’ve never had this issue with them before.
Food: 1
Service: 1
Michael Thomas
They are working hard to not have any human contact. The donuts have gone down in quality and the coffee has lost its taste. Very sad.
Atmosphere: 2
Food: 3
Service: 2
Lizmary Santiago
I ordered a chocolate iced coffee and the milk was spoiled.
Update: Things have gotten much better. The drive thru menu detecting your phone as you pull up to get a mobile order is pretty cool.Their drive thru is always backed up, often times affecting traffic. There's not even a way to get into the parking lot to park to go in because of the line. The food and service have always been fine but this location needs a serious revamp to accommodate the constant line if they aren't going to get quicker.
Ronald Petty II
Speedy service and friendly staff. great job!
Atmosphere: 5
Food: 5
Service: 5
Joey H.
I love Dunkin, but the past couple times I've gone the drinks were not filled and when I've ordered cold foam it wasn't added. The service is not great either. Everyone I've seen working there have been rude and don't seem to care they are giving me a bad product.
Troy Woudstra
Gone horribly downhill. Slow and rude service, they mess up.order and argue about it.
Atmosphere: 1
Food: 1
Service: 1
James Hutzler
3:00 pm in Manhattan KS workers huddled in the corner chit chatting away no donuts on the shelf except smashed ones on a tray customer service is horrible with management I asked her about an order that was messed up last time I was there and was supposed to honor a 2 replacement meals and management said she couldn't
I ordered a hot matcha latte for my elderly dad on the app, and it was so hot that he burned his tongue ?
Atmosphere: 1
Food: 1
Service: 1
Messed up order and were really slow and confusing. will not likely visit this Dunkin again.
Atmosphere: 5
Food: 1
Service: 1
The staff does not communicate between themselves about orders.
Atmosphere: 3
Food: 4
Service: 2
The food is great. Friendly fast service. Delicious food. Great drinks. Amazing prices/value. Best in town.
Atmosphere: 5
Food: 5
Service: 5
Really good coffee!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
The staff has been historically friendly and fast, despite the place being very busy on weekends. I rated atmosphere as a 3 because it's a small building. But is ultimately
Atmosphere: 3
Food: 5
Service: 5
I love using the app and just spinning through the drive thru on my way to work! So fast and easy, and cheaper than ⭐️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie Batter Donut, Donuts
Got my usual cold brew with Carmel, Cream and Sugar. I got my order and let the cashier know that the coffee I received was not my order. It was clear that it was maybe a small amount of cream and sugar was added in. The cashier was rude and stated what was in the receipt and said it just wasn’t stirred up like it normally is. Obviously I did not have time to argue as I had to get to work. Needless to say, this coffee tastes like garbage. I am a loyal customer for Dunkin, but after this morning’s experience, I won’t be returning. Im very disappointed with the service, I’ve never had this issue with them before.
Food: 1
Service: 1
They are working hard to not have any human contact. The donuts have gone down in quality and the coffee has lost its taste. Very sad.
Atmosphere: 2
Food: 3
Service: 2
I ordered a chocolate iced coffee and the milk was spoiled.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Update: Things have gotten much better. The drive thru menu detecting your phone as you pull up to get a mobile order is pretty cool.Their drive thru is always backed up, often times affecting traffic. There's not even a way to get into the parking lot to park to go in because of the line. The food and service have always been fine but this location needs a serious revamp to accommodate the constant line if they aren't going to get quicker.
Speedy service and friendly staff. great job!
Atmosphere: 5
Food: 5
Service: 5
I love Dunkin, but the past couple times I've gone the drinks were not filled and when I've ordered cold foam it wasn't added. The service is not great either. Everyone I've seen working there have been rude and don't seem to care they are giving me a bad product.
Gone horribly downhill. Slow and rude service, they mess up.order and argue about it.
Atmosphere: 1
Food: 1
Service: 1
3:00 pm in Manhattan KS workers huddled in the corner chit chatting away no donuts on the shelf except smashed ones on a tray customer service is horrible with management I asked her about an order that was messed up last time I was there and was supposed to honor a 2 replacement meals and management said she couldn't