Me and three of my friends placed mobile orders here Friday night. To add some context, this is after we had to cancel our mobile orders at the other Taco Bell because they ran out of tortillas. We waited in line for over 30 minutes at this location, only to be told at the speaker that they serve two mobile orders per car max. We had to cancel our orders once again, because half of our food would’ve been cold by the time we got back through the line. I’ve been to this location in the past, and I don’t recall this rule being enforced; it’s not enforced at the other Taco Bell, either. It seemed like an arbitrary rule enforced by careless employee. Anyways, I was incredibly frustrated, and I felt obligated to write this review as a result. I would love to know if the two mobile orders per car rule is an actual policy; I definitely didn’t see anything about it in the app when I was placing my order.
Atmosphere: 1
Food: 3
Service: 1
Dakota Lawther
Genuinely abysmal management and service. Has been this way for a few years but every once in a while I crave Taco Bell. Taco Bell used to be one of my favorite fast food restaurants but this location has made me start to resent Taco Bell. Absolutely unacceptable wait times of not exaggerating 45+ minutes, more than once. The management of this place needs to be studied as to how not to run a restaurant. Do yourself a favor and spend your time and money elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Angela Williams
How do you mess up 3 supreme dorito tacos??????? Came home with a bean burrito and a soft taco with barely anything in it!! Definitely will keep my business to the one on the west side
Atmosphere: 1
Food: 1
Service: 1
Brody Doell
I would give 5 stars but i have been here a few times and every time it takes 10+ minutes to get my food and before someone complains about “you have never worked a fast food job before” I have i actually worked at a taco bell for 3 years and was a manager i get the store can be busy but it wasn’t that busy when i went in and it still took 10+ minutes to get my food other than that it was good
Atmosphere: 5
Food: 5
Service: 3
Stan Jackson
Greeting customers is importantly crucial to me. This location went above and beyond to make my experience pleasant…and it was. My order was quickly and politely corrected right away. I found that this type of customer service makes you want to return in the future. Great job by the whole team.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Taco Supreme
Sernitie
They messed up my order twice and did not listen to me at all, if you don’t want your order, screwed up twice in a row do not come to this Taco
Atmosphere: 5
Food: 3
Service: 1
Drew Bellamy
Bad experience at this Taco Bell. TLDR: ordered online, they said they didn't have it and I had to pay again.
Went to this Taco Bell location. I ordered online as I didn't want to wait in the drive thru. I ordered at 5:40, they said it would be ready at 5:47. At 6:23, I get the notification that it's ready, so I go to pick it up. I walk inside, and ask for the order under my name. The guy working looks it up on the computer, and says sorry, I don't see that here. I show him my phone and he's like hmm yeah that's the right location, and it says it's ready for pickup today. He calls his manager over and the guy's like yeah tough luck. You can order a new order if you want! At this point, it's been an hour since I ordered so I was really hungry and just wanted my burrito. I ended up paying twice to get one order of food. If you're wondering, it did charge my card twice - I didn't forget to press order or anything. Food was good once I got it, but didn't anticipate paying $40 for some mid burritos. Wish I had gone to Fridas or Yami Yummy.
Atmosphere: 1
Food: 3
Service: 2
Sydney Andreano
Not sure what the real hours are but I can assure you the listed ones are incorrect. No one ever answers the drive through or opens the doors. It seems I happen to make it there before any employees.
Service: 1
John Wilson
It's Taco bell. Food was fresh-ish. People were cool.
Atmosphere: 3
Food: 3
Service: 5
Jackson Scheffler
Consistently forgets what I order and I have to go back inside, these guys suck at their job.
Wonderful staff prices are good. Service is excellent, very quick and the food is hot and tasty and full.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco
Ken Gibson
I have never been to a worse place; the manager is rude, and my food is never accurate. Now that the other taco bell is open; I will never come back to this one. This isn't just once; it's multiple times. I always ask no tomatoes on my food, and my food always end up with tomatoes on it.
Atmosphere: 1
Food: 1
Service: 1
r6 player
Food is good, but only use the drive thru if you feel like donating 45+ minutes of your time
Just came in to pick up some burritos and thoughts that they were wrong. They were immediately replaced, and we got to keep the other burritos that turned out to actually be correct . If I could , I'd leave 10 stars 🌟 thank you very much for the fast service and for addressing the correctness of the order even though it was my mistake 🙏
Me and three of my friends placed mobile orders here Friday night. To add some context, this is after we had to cancel our mobile orders at the other Taco Bell because they ran out of tortillas. We waited in line for over 30 minutes at this location, only to be told at the speaker that they serve two mobile orders per car max. We had to cancel our orders once again, because half of our food would’ve been cold by the time we got back through the line. I’ve been to this location in the past, and I don’t recall this rule being enforced; it’s not enforced at the other Taco Bell, either. It seemed like an arbitrary rule enforced by careless employee. Anyways, I was incredibly frustrated, and I felt obligated to write this review as a result. I would love to know if the two mobile orders per car rule is an actual policy; I definitely didn’t see anything about it in the app when I was placing my order.
Atmosphere: 1
Food: 3
Service: 1
Genuinely abysmal management and service. Has been this way for a few years but every once in a while I crave Taco Bell. Taco Bell used to be one of my favorite fast food restaurants but this location has made me start to resent Taco Bell. Absolutely unacceptable wait times of not exaggerating 45+ minutes, more than once. The management of this place needs to be studied as to how not to run a restaurant. Do yourself a favor and spend your time and money elsewhere.
Atmosphere: 1
Food: 3
Service: 1
How do you mess up 3 supreme dorito tacos??????? Came home with a bean burrito and a soft taco with barely anything in it!! Definitely will keep my business to the one on the west side
Atmosphere: 1
Food: 1
Service: 1
I would give 5 stars but i have been here a few times and every time it takes 10+ minutes to get my food and before someone complains about “you have never worked a fast food job before” I have i actually worked at a taco bell for 3 years and was a manager i get the store can be busy but it wasn’t that busy when i went in and it still took 10+ minutes to get my food other than that it was good
Atmosphere: 5
Food: 5
Service: 3
Greeting customers is importantly crucial to me. This location went above and beyond to make my experience pleasant…and it was. My order was quickly and politely corrected right away. I found that this type of customer service makes you want to return in the future. Great job by the whole team.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Taco Supreme
They messed up my order twice and did not listen to me at all, if you don’t want your order, screwed up twice in a row do not come to this Taco
Atmosphere: 5
Food: 3
Service: 1
Bad experience at this Taco Bell. TLDR: ordered online, they said they didn't have it and I had to pay again.
Went to this Taco Bell location. I ordered online as I didn't want to wait in the drive thru. I ordered at 5:40, they said it would be ready at 5:47. At 6:23, I get the notification that it's ready, so I go to pick it up. I walk inside, and ask for the order under my name. The guy working looks it up on the computer, and says sorry, I don't see that here. I show him my phone and he's like hmm yeah that's the right location, and it says it's ready for pickup today. He calls his manager over and the guy's like yeah tough luck. You can order a new order if you want! At this point, it's been an hour since I ordered so I was really hungry and just wanted my burrito. I ended up paying twice to get one order of food. If you're wondering, it did charge my card twice - I didn't forget to press order or anything. Food was good once I got it, but didn't anticipate paying $40 for some mid burritos. Wish I had gone to Fridas or Yami Yummy.
Atmosphere: 1
Food: 3
Service: 2
Not sure what the real hours are but I can assure you the listed ones are incorrect. No one ever answers the drive through or opens the doors. It seems I happen to make it there before any employees.
Service: 1
It's Taco bell. Food was fresh-ish. People were cool.
Atmosphere: 3
Food: 3
Service: 5
Consistently forgets what I order and I have to go back inside, these guys suck at their job.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great beefy burrito!
Atmosphere: 4
Food: 4
Service: 4
Wonderful staff prices are good. Service is excellent, very quick and the food is hot and tasty and full.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco
I have never been to a worse place; the manager is rude, and my food is never accurate. Now that the other taco bell is open; I will never come back to this one. This isn't just once; it's multiple times. I always ask no tomatoes on my food, and my food always end up with tomatoes on it.
Atmosphere: 1
Food: 1
Service: 1
Food is good, but only use the drive thru if you feel like donating 45+ minutes of your time
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Nachos, Crunchwrap Supreme, Soft Taco
Just came in to pick up some burritos and thoughts that they were wrong. They were immediately replaced, and we got to keep the other burritos that turned out to actually be correct . If I could , I'd leave 10 stars 🌟 thank you very much for the fast service and for addressing the correctness of the order even though it was my mistake 🙏
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