Order 8 pizzas at 1:45pm to be picked up at 5:30pm ! Show up to pick them and they haven’t even put them into the over ! Poor management! Poor customer service!
Stefanie Acosta
My experience closely matches the bad reviews of other patrons. The guy that took my order at the counter was friendly enough but once he disappeared to the back I didn’t see him or my order for nearly 1 HOUR. The place was empty of customers and, as far as I could tell, no orders ahead of mine. The 2 other staff members, from what I could observe while they were briefly in my line of view, were purposefully avoiding all customer contact. They were completely unengaged, lacked personal hygiene (that’s a gross understatement) and unapologetic about the 1 hour wait time. I would have walked out after 30 mins if I hadn’t already dropped 30 bucks PLUS GRATUITY. The people employed here just don’t care and I’m sure their lack luster attitude has traveled down the pipeline from higher-ups. After considering all the bad reviews this joint has, as well as my own poor experience, it makes sense why I was the only customer in that store. As for the food, it was sub-par at best. Not worth the wait. Never, like ever, again.
Atmosphere: 1
Food: 2
Service: 1
Lynda Munsayakham
We waited 4 hours, never got our pizza. Ended up getting a refund. Never again.
Mike Cottrell
Is there a zero star rating? Ordered online at 4:45 to be ready at 6:00. They hadn’t even started working our order when we got there at 6:05. I was told it was because other people came in and order pizzas too and they couldn’t control that. Then the manager told me it would be another 20minutes, 30 minutes later I requested my money back because they still hadn’t started making the order. This is the 3rd or 4th time this has happened at the Olathe location. Get it together guys, it’s slinging pizzas not rocket science.
Atmosphere: 1
Food: 1
Service: 1
Jason Bohn
Told 20 minutes. Still waiting 45 minutes later. Just don't do it.
Karen Herrold
I think that instead of complaining about something try reaching out and give them a chance to fix it. They are very nice here and very accommodating and I'm happy that I made the right choice to reach out get the issue fixed.
People are going to only be good as you treat them so be kind. Especially the food workers without them you'd be having to learn how to cook. Thank you Little Caesars
Atmosphere: 5
Food: 5
Service: 5
Cynthia Tejeda
Really bad place, i been trying to purchase a pizza 4 different times and I been always told tha is going to take 35-40 minutes, is it “ always ready “ 35 minutes of waiting for a single pizza ?! Ridiculous 😤😡 to top it the employees on the back there always talking and they don’t even pay attention to costumers when they walk in!! The talk to me on the back really bad Because i told that guy that he is just refusing to do his job right!!
Gabriel Morton
Easily the worst little caesars I’ve been to
Garbage service
Atmosphere: 1
Food: 1
Service: 1
Justin Gibson
Couldnt order through the App so when ww and qgot there i went in and ordered a large Hawaiian and some wings
Joel Sweeney
Even if you order ahead, expect to wait about 45 minutes for it AFTER you arrive. Nobody working here has much of a sense of urgencybor work ethic.
Order 8 pizzas at 1:45pm to be picked up at 5:30pm ! Show up to pick them and they haven’t even put them into the over ! Poor management! Poor customer service!
My experience closely matches the bad reviews of other patrons. The guy that took my order at the counter was friendly enough but once he disappeared to the back I didn’t see him or my order for nearly 1 HOUR. The place was empty of customers and, as far as I could tell, no orders ahead of mine. The 2 other staff members, from what I could observe while they were briefly in my line of view, were purposefully avoiding all customer contact. They were completely unengaged, lacked personal hygiene (that’s a gross understatement) and unapologetic about the 1 hour wait time. I would have walked out after 30 mins if I hadn’t already dropped 30 bucks PLUS GRATUITY. The people employed here just don’t care and I’m sure their lack luster attitude has traveled down the pipeline from higher-ups. After considering all the bad reviews this joint has, as well as my own poor experience, it makes sense why I was the only customer in that store. As for the food, it was sub-par at best. Not worth the wait. Never, like ever, again.
Atmosphere: 1
Food: 2
Service: 1
We waited 4 hours, never got our pizza. Ended up getting a refund. Never again.
Is there a zero star rating? Ordered online at 4:45 to be ready at 6:00. They hadn’t even started working our order when we got there at 6:05. I was told it was because other people came in and order pizzas too and they couldn’t control that. Then the manager told me it would be another 20minutes, 30 minutes later I requested my money back because they still hadn’t started making the order. This is the 3rd or 4th time this has happened at the Olathe location. Get it together guys, it’s slinging pizzas not rocket science.
Atmosphere: 1
Food: 1
Service: 1
Told 20 minutes. Still waiting 45 minutes later. Just don't do it.
I think that instead of complaining about something try reaching out and give them a chance to fix it. They are very nice here and very accommodating and I'm happy that I made the right choice to reach out get the issue fixed.
People are going to only be good as you treat them so be kind. Especially the food workers without them you'd be having to learn how to cook.
Thank you Little Caesars
Atmosphere: 5
Food: 5
Service: 5
Really bad place, i been trying to purchase a pizza 4 different times and I been always told tha is going to take 35-40 minutes, is it “ always ready “
35 minutes of waiting for a single pizza ?! Ridiculous 😤😡 to top it the employees on the back there always talking and they don’t even pay attention to costumers when they walk in!!
The talk to me on the back really bad
Because i told that guy that he is just refusing to do his job right!!
Easily the worst little caesars I’ve been to
Garbage service
Atmosphere: 1
Food: 1
Service: 1
Couldnt order through the App so when ww and qgot there i went in and ordered a large Hawaiian and some wings
Even if you order ahead, expect to wait about 45 minutes for it AFTER you arrive. Nobody working here has much of a sense of urgencybor work ethic.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Their Pizzas are very delicious 🍕 😋
They may have a little wait while getting food but I take in effect that there’s only 1 or 2 people .
Kid-friendliness: They give out cookies to little ones
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni and Sausage, Crazy Bread
Fast food pizza that is never fast. Strike 3 your out. I'm really surprised this place is still in business. Would not recommend.
Atmosphere: 1
Food: 3
Service: 1
20 minutes waiting for my pizza
Atmosphere: 3
Food: 5
Service: 1
This location struggles to meet the estimated pickup time. Employees do not acknowledge customers
Atmosphere: 1
Food: 3
Service: 1
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