Our school had a fundraiser to receive 20% of sales but the app and online ordering didn’t accept the code we were given and since order was paid for online already and an employee at Pizza Hut said there was nothing they could do about it and the sale wouldn’t count.
Sean Bailey
Crew is great, food is usually good. For some reason this location has an aversion to putting sauce on thin crust pizza. Every single time there is no sauce or very little. Makes for a very dry very average to below average pizza.
Atmosphere: 3
Food: 3
Service: 4
Kelsey D
Papa Johns left me in a lurch on game day when I ordered 4 hours in advance. Pizza Hut had my order at my door in 25 minutes and the older delivery gentleman is such a great guy! Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Chelsea Bennett
Great customer service. My order was made accurate and fast.
Atmosphere: 5
Food: 5
Service: 5
Starla Union
I ordered my pizza online and waited over an hour no delivery. The lady J answered the phone when I called my store to ask about my pizza and she stated we only have one delivery driver and hung up the phone on me. I go to the store and told her who I was and she said bye and walked away. I have already paid for pizza online and another worker came and gave me my pizza that was old over an hour and I got the timeline and the proof on my phone when the call was made and the order was made online. I called the police because she was being rude and disrespectful and all I wanted was a new order of pizza made wasn’t even asking for my money back! The. J lied and said I was trespassing and that she had a problem with me before. I have never seen this lady before in my life!! The police told her to give me the pizza guess what… it was the same old pizza . So now you got my money AND gave me old pizza! I will never go to this pizza again even if J did not tell the police officer to ban me and call it trespassing. Bad customer service dishonest workers and bad food!!!
Atmosphere: 1
Food: 1
Service: 1
Clifford Reeves
Ridiculous that they charge a dollar for extra sauces then give you 2 tablespoons of sauce. Could at least fill the cups. Robbery.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Breadsticks
Jason Holm
Pizza arrived with almost no sauce. BBQ pizza with a bit of sauce around the outside edge of the pizza. 80% sauceless.
Food: 1
Service: 3
Bill Marks
Waited 15 minutes for pick up while the guy ignored me while on the phone. Pizza was worst I've ever had anywhere. Poor customer service. I will not return!!
Atmosphere: 1
Food: 1
Service: 1
Cheyenne Simon
I believe the lady who helped me, her name was Kimberly. She was working the register and she was extremely pleasant and kind. I know being in any kind of service industry sucks around holidays because people are rude but she was quick, kind, and gave everyone in the lobby the same awesome positive attitude. Thank you Kimberly! Food good as always and prepared in the time frame given online.
Atmosphere: 5
Food: 5
Service: 5
Angela Cooper
Pizza Hut has good food but still not worth the price.
Over the last few months the quality had gone downhill. But tonight we gave it another try and the pizza was amazing! Perfect. Happy to have our pizza hut back.
A reliable location we don't hesitate to order from!
More often that not it's on time, as ordered, and good quality.
Atmosphere: 4
Food: 5
Service: 4
Linda Trigg
Speed of delivery and taste of the pizza.
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Ana Madrigal
I ordered two pizzas for carry out. One of my pizza’s was supposed to have onions, but the restaurant forgot to add them. When I got home and noticed it I called the restaurant in hopes they could fix it. I spoke to Angel, who, in my opinion, has no business working in customer service. Angel said that I could take the pizza back and they’d add onions to the top of the pizza. I said I didn’t want the onions like that I said I’d bring the pizza back and they could remake it to include the onions. They said that they weren’t going to remake my pizza just because of missing onions. Angel then proceeded to tell me that their store isn’t like other stores as far as what they are “obligated” to do for missing toppings. They didn’t understand why I wouldn’t just take onions that they were going to put through the oven to then put on top of my pizza. I explained that each topping costs money, so they charged me for something that they then didn’t give me. She gave zero cares. I even said that I would just call corporate about the issue and Angel said “go ahead and do what you want.”
Atmosphere: 1
Food: 1
Service: 1
James Gerone Productions
AVOID THIS LOCATION AT ALLL COST. I was greeted by an employee picking her nose with her work shirt. No thank you, the food was just as bad as the hygiene. Murlen PIZZA HUT in Olathe is a nooooo fly zone.
Our school had a fundraiser to receive 20% of sales but the app and online ordering didn’t accept the code we were given and since order was paid for online already and an employee at Pizza Hut said there was nothing they could do about it and the sale wouldn’t count.
Crew is great, food is usually good. For some reason this location has an aversion to putting sauce on thin crust pizza. Every single time there is no sauce or very little. Makes for a very dry very average to below average pizza.
Atmosphere: 3
Food: 3
Service: 4
Papa Johns left me in a lurch on game day when I ordered 4 hours in advance. Pizza Hut had my order at my door in 25 minutes and the older delivery gentleman is such a great guy! Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Great customer service. My order was made accurate and fast.
Atmosphere: 5
Food: 5
Service: 5
I ordered my pizza online and waited over an hour no delivery. The lady J answered the phone when I called my store to ask about my pizza and she stated we only have one delivery driver and hung up the phone on me. I go to the store and told her who I was and she said bye and walked away. I have already paid for pizza online and another worker came and gave me my pizza that was old over an hour and I got the timeline and the proof on my phone when the call was made and the order was made online. I called the police because she was being rude and disrespectful and all I wanted was a new order of pizza made wasn’t even asking for my money back! The. J lied and said I was trespassing and that she had a problem with me before. I have never seen this lady before in my life!! The police told her to give me the pizza guess what… it was the same old pizza . So now you got my money AND gave me old pizza! I will never go to this pizza again even if J did not tell the police officer to ban me and call it trespassing. Bad customer service dishonest workers and bad food!!!
Atmosphere: 1
Food: 1
Service: 1
Ridiculous that they charge a dollar for extra sauces then give you 2 tablespoons of sauce. Could at least fill the cups. Robbery.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Breadsticks
Pizza arrived with almost no sauce. BBQ pizza with a bit of sauce around the outside edge of the pizza. 80% sauceless.
Food: 1
Service: 3
Waited 15 minutes for pick up while the guy ignored me while on the phone. Pizza was worst I've ever had anywhere. Poor customer service. I will not return!!
Atmosphere: 1
Food: 1
Service: 1
I believe the lady who helped me, her name was Kimberly. She was working the register and she was extremely pleasant and kind. I know being in any kind of service industry sucks around holidays because people are rude but she was quick, kind, and gave everyone in the lobby the same awesome positive attitude. Thank you Kimberly! Food good as always and prepared in the time frame given online.
Atmosphere: 5
Food: 5
Service: 5
Pizza Hut has good food but still not worth the price.
Food: 5
Service: 5
Restaurantji Recommends
Over the last few months the quality had gone downhill. But tonight we gave it another try and the pizza was amazing! Perfect. Happy to have our pizza hut back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Supreme Pizza
A reliable location we don't hesitate to order from!
More often that not it's on time, as ordered, and good quality.
Atmosphere: 4
Food: 5
Service: 4
Speed of delivery and taste of the pizza.
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
I ordered two pizzas for carry out. One of my pizza’s was supposed to have onions, but the restaurant forgot to add them. When I got home and noticed it I called the restaurant in hopes they could fix it. I spoke to Angel, who, in my opinion, has no business working in customer service. Angel said that I could take the pizza back and they’d add onions to the top of the pizza. I said I didn’t want the onions like that
I said I’d bring the pizza back and they could remake it to include the onions. They said that they weren’t going to remake my pizza just because of missing onions. Angel then proceeded to tell me that their store isn’t like other stores as far as what they are “obligated” to do for missing toppings. They didn’t understand why I wouldn’t just take onions that they were going to put through the oven to then put on top of my pizza. I explained that each topping costs money, so they charged me for something that they then didn’t give me. She gave zero cares. I even said that I would just call corporate about the issue and Angel said “go ahead and do what you want.”
Atmosphere: 1
Food: 1
Service: 1
AVOID THIS LOCATION AT ALLL COST. I was greeted by an employee picking her nose with her work shirt. No thank you, the food was just as bad as the hygiene. Murlen PIZZA HUT in Olathe is a nooooo fly zone.
Atmosphere: 1
Food: 1
Service: 1
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