Potbelly

CLOSED
$ •

11991 S Black Bob Rd, Olathe

About Potbelly Sandwich Shop

Potbelly's is a restaurant that has undergone changes in its service and quality, but has worked to improve over time. Despite some inconsistent experiences, the restaurant has shown potential. The staff can be friendly and attentive, with one reviewer noting how helpful Bre was during a busy lunch rush. She made sure to quickly remake a sandwich and took the time to explain the different kinds of peppers available for customization. The food can be delicious, with an emphasis on the incredible bread, fresh vegetables, and meats. Some sandwiches, like the "Wreck," are made to order and can be customized to individual tastes. However, some customers feel the portion sizes are a bit small for the price, with some mentioning that $10 for a regular sandwich seems expensive. There have been mixed reviews on specific items, such as the meatball sandwich being disappointing compared to previous visits. Nonetheless, the cleanliness of the store and the quality of the cookies, including the Oatmeal Chocolate Chip, are consistently praised. Overall, Potbelly's has the potential to be a great gourmet sandwich shop with excellent service and delicious options.