Chipotle Mexican Grill

Staff is generally very friendly

Excellent

It was dirty inside every table was covered in something with trash over flowing out of the bins. Employees were disrespectful and rude one having their boxers hanging out another in glasses being incredibly snarky and rude when asking a question to try and get what I wanted how I wanted

Atmosphere: 2

Food: 3

Service: 1

These people are literally incapable of correctly making a burrito unless you are standing in front of them, making sure they get your order correct. Whenever I go in and order, my food is correct. Every time I give them a chance on a mobile order, they screw it all up. Like every time. 5+ times. They just can't do it.

Looking at the rest of the reviews, it's really clear that I am not the only one having issues here.

Whats the deal Chipotle? You need a new team here.

Atmosphere: 5

Food: 1

Service: 1

Very disappointed in this chipotle store. This is the second time we’ve been there in the last month and both times there have been issues with our orders. Tonight the store looked awful. The store was messy, not stocked, made me think why did I place my order in here and am I going to get sick. No napkins or forks in the lobby, which was a mess. The staff was more concerned with talking to people in the lobby vs getting orders out correctly. Order was incorrectly labeled and did not include the correct orders. Will not be back to the store location. What a shame.

Atmosphere: 1

Food: 1

Service: 1

My wife and I ordered online and we both wanted brown rice got white annoying but mistakes happens. Very small portions but always are when order online. The issue is my wife got lard in her bowl. We won’t be back. Place is a dump and this was last straw.

Atmosphere: 1

Food: 1

Service: 1

My husband and I ordered Chipotle to be delivered tonight. I poured my meal into a bowl. As I started to mix it I found this huge lump of what I assume is grease. Then I found another one. This is the most disgusting thing I have ever seen when I was going to eat my meal! This chipotle always screws up my order and this last situation put a nail in their coffin for me. I am done! Btw we ordered brown rice and got white rice. (Just to show the other screw up!

Food: 1

Service: 1

was online only at took my food a whole 39 minutes to make. the manager was angry and i was angry as well. not my favorite chipotle😡😡

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Burrito Bowl, Chips

Restaurant was very dirty, trash over flowing, out of ice for soft drinks. Worst Chipotle I've ever eaten i

Opens at 10:45 am. Line was waiting to get in while multiple employees eating and on cell phones while we continued to wait.

Manager finally came at 11:55 and was a smartass when we asked why they opened 10 minutes late.

Employees appeared lazy and lacked basic customer service.

Atmosphere: 1

Service: 1

I bought Smoke Brisket i got very very very little smoke brisket, service screw up.. no salsa..., server dont know what he's doing... Oct 25 2024... 7PM....!!!

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

This has got to be the worst Chipotle ever. Consistently out of items and you have to beg for the expected portion. Been told it's management issue but the fact it has been like this for quite awhile. Most employees are find but I think some are definitely exuding what they have to deal with to the customers..

Atmosphere: 2

Food: 1

Service: 2

Corporate really needs to do something about this location. The past year it has really gone downhill. The only way to get what you want is to order in store, and even then, the portions are so skimpy. If I order for takeout or delivery, I can count on something being wrong, if not, everything and it takes forever. I don't know if they are short staffed or what, but the staff very clearly looks like they hate their jobs.

Atmosphere: 1

Food: 1

Service: 1

Previously I have had bad experiences here so was expecting the worst. But my order was ready on time. Everything was correct. There seemed to be more staff than last time too. So maybe it was a one time thing, I'll definitely lower this back down if there is no consistency going forward.

Atmosphere: 4

Food: 4

Service: 4

We have tried to this place numerous times and it always disappoints. Tonight was the last straw when I did a pick up order and my fiancés double steak double wrapped burrito was single wrapped with chicken and no sides other than rice. Not to mention my bowl had a third of the usual portion and rice was hard. Never will go here again.

Atmosphere: 1

Food: 1

Service: 1