Dunkin'

Name: Dunkin'
Address: 7446 Metcalf Ave, Overland Park, Kansas, 66204, US
Telephone: (913) 396-6316
Price range: $
Rating: 2.3

$ • Coffee Shops, Donuts

Hours:
7446 Metcalf Ave, Overland Park
(913) 396-6316

Menu Order Online

About Dunkin' Donuts

Dunkin' is a restaurant known for its friendly staff and welcoming atmosphere. Many customers enjoy the positive energy from the young female employee who wears glasses and often works at the drive-through and front counter. The manager, possibly named Mandy, is praised for her exceptional commitment to customer service, always ensuring fresh coffee and a great experience for guests. The restaurant's offerings, such as the cinnamon raisin bagel with strawberry cream cheese and the cold brew, have received positive feedback for their taste and value. Recently, the location underwent a remodel, further enhancing the pleasant dining experience with a clean and attractive interior. Customers also appreciate the variety of drink options that match the seasons, and many find the prices lower than Starbucks, making it a convenient choice for coffee and breakfast items. The French cruller is a favorite for its delicious taste, and the friendly, professional staff generally create a welcoming environment.

However, some reviews mention issues such as slow service and mistakes with orders. One customer experienced a long wait for snackin bacon, and there was confusion when employees did not acknowledge them upon arrival. Additionally, there was a concern about unprofessional behavior, where an employee ate bacon without confirming the order was complete. Despite these occasional issues, many customers drive out of their way to visit this Dunkin’, valuing its rewards program and consistent drink quality. Overall, the location offers a pleasant environment for enjoying coffee and snacks, with friendly service and tasty food, although improvements in speed and attention to customers could enhance the experience.