Wendy's

$ • Fast Food, Burgers

Hours:
9161 Metcalf Ave, Overland Park
(913) 383-2656

About Wendy's

The Wendy's restaurant offers a welcoming experience with patient and kind staff. The food is hot, fresh, and tasty, and the limited-time Orange Dreamsickle flavored Frosty is a highlight. The restaurant area and restrooms are clean, and the drink, condiment, and utensil bar is well-stocked and organized. However, some customers have raised concerns about food handling and hygiene practices, citing a lack of gloves and multitasking staff, which may impact the cleanliness and safety of the food.

The restaurant has a casual, clean environment for customers to enjoy their food. The seating area is updated and modern. Customers appreciate the affordable prices, with options like the Biggie Bag offering a variety of items for a reasonable cost.

Despite the generally positive experiences, some customers have reported inconsistencies in the quality and service. Concerns have been raised about lighting issues, long wait times, and order mistakes, which have impacted the overall experience. The management may need to address these concerns to ensure a more consistent and satisfactory experience for all customers.

Customers' Favorites

Wendy's Reviews

3
235 ratings
Restaurantji Rating
5
34%
4
14%
3
11%
2
9%
1
32%
Food
3.4
Atmosphere
3.6
Service
3.5

Share your opinion about Wendy's

Restaurantji Rating

Wow…. I ordered 2 grilled chicken sandwiches with 2 chili cheese baked potatoes with an addition of sour cream.

We received: 1 hard grilled chicken on a bun(no sauce or veggies), 1 crispy chicken on a bun(no sauce or veggies) and 2 baked potatoes with cheese(no chili or the sour cream). This was the worst experience ever. And I love Wendy’s, but this might be a deal breaker and I for sure will never return to this one.

So after waiting 5:38 according to the manager who had to tell 6 workers to wait on my wife at the drive through window. They all managed to not put all of our order in the bag. I would like to know out of the 6 people standing there arguing about who the best sandwich maker was why no one could make all 3 of the sandwiches and put them in the bag.

( another hot topic she wassubjected too)
we are just as concerned with Emily’s ability to get to work because no one...read full review

Read All Reviews(235)

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Hours

Monday 8AM - 12AM
Tuesday 8AM - 12AM
Wednesday 8AM - 12AM
Thursday 8AM - 12AM
Friday 8AM - 12AM
Saturday 8AM - 12AM
Sunday 8AM - 12AM
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