Every single time they get the order wrong. I don’t go for 6 months. Then I think oh I’ll try again. Why is it this is the only place I ever go that has this many problems. Then people say well there just kids that work there. Even my 8 year old can read.
Chris Cook
Just shut this sonic down. I live in rose hill and stopped going there because every time I give it a shot it is either wrong or disgusting. I don't think the owner or managers care at all. You can tell because the pre-written response on all of these reviews just refer you to a corporate office. I tried calling the number and ended up at some call center. I do not recommend anyone eating here I've seen pictures from staff members of how filthy and disgusting the inside of this place is. Diners beware.
Atmosphere: 1
Food: 1
Service: 1
A King
I'll be honest the food was horrible, the first time I ordered and we waited quite a while for it after ordering ahead on the app. The huge redemption came when I brought some of the food back. The manger, I never got his name, who was working came and talked to me at the car and ratified the issue. Everyone locally knows about the horrible state of the Rosehill sonic, when I told him about the food he told me he would make it himself and made sure before I left that it was up to my satisfaction. Great customer service from this young man. If the franchisee or corporate see this I don't know his name but he was working on 9/24 at around 215 pm.
Atmosphere: 5
Food: 1
Service: 5
Jamie Wilson
Stopped by to grab a bite to eat, I guess all the stars lined up for me. Hot fresh food, made to order.
Atmosphere: 5
Food: 5
Service: 5
Holly Anne
Would give them a zero if I could. I have waited over 20 minutes for one drink, when I was one of two cars, plus seeing what the moldy containers is a big worry! I am disgusted at the fact I have eaten from a place like this.
Pixel Tickler VR
This is consistently the worst Sonic I have ever frequented, which stinks since I live in Rose Hill and generally liked Sonic since I was a kid.. This location is single handedly responsible for me not eating the chili cheese coney anymore. I've received inedible ones on numerous occasions. During the special $1.99 coney all day deal the last time, I got them for my entire family for an easy meal, and no one ended up eating more than 1/4 before we gave up. The hot dogs obviously made long time ago, rubbery and burnt. The Chili tastes off, some had almost no cheese, others have very little chili or cheese. I'd been getting the coney for literally decades and did not have problems with any Sonic living in Wichita, Hutchinson, or Hays over the years.
I recently tried the new pulled pork sandwich when it had just came out, and it was very good, I thought I had found something I really liked at Sonic once again. But the next 2 times I went and ordered the sandwich, it had serious problems and was basically as bad as the Coney's I often got served. The pork had crunchy bits all over each time. The bun was stale and I had to throw a portion of it away one of those times as well.
Last night, my wife wanted a shake, so I order myself a double cheeseburger, no mustard and ketchup. I was just going to put condiments on at home as I prefer. Well, I got home and opened it, and it was slathered in particularly mustard, all over the wrapper too from excess. I could barely taste the burger over it, even after scraping what I could off and it entirely ruined it for me. Usually, I can at least rely on a cheeseburger. Apparently not here. I have been served obviously old and refried tator tots and onion rings many times.
I have numerous more examples, but these three including last night came to mind. The pictures I took don't even do how gross it often is justice. And I took them on different occasions.. I didn't even bother to take a picture of the slathered cheeseburger last night, it's par for the course.
Basically, if you are getting drinks, besides a potentially long wait it will probably be fine. If you order food, it's like flipping a coin whether the food will be horrible or not.
Go to Louis Cafe, go to Andover, go to Derby, don't go to Rose Hill Sonic. I honestly have never been served so much trash in one location and kind of feel insulted. I would never serve others the trash I have repeatedly been served, and I can say that having worked multiple food service jobs (as a cook) in the past for years.
Atmosphere: 1
Food: 1
Service: 2
Robert Backhaus
Very very slow getting order server was friendly and apologized for the wait food was warm at best
Atmosphere: 3
Food: 3
Service: 1
Ray Johnson
Kids run the place... (into the ground) that can't get order correct, and don't care. It is very unprofessional, and I will never return. Owner & managers don't care!
Atmosphere: 1
Food: 1
Service: 1
Herb Llewellyn
Just ordered loaded tots. 10 cold tots, teaspoon of cheese sauce and 6 jalapeno pieces.
Good service. Good quantity of descent fast food. App works well, just need to double check the location where you want to pick up your food. Great Drinks.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Super Sonic Breakfast Burrito Complete with Chemical Sauce
Linda
A little before 5:00 on a Saturday I went to the Sonic in Rose Hill, KS. Only three cars were there so they weren't busy. I pulled in and hit the red button to place my order. While I was waiting a truck pulled in next to me and after waiting 3-4 minutes they left. I continued waiting, another couple of minutes, and was finally asked for my order. The young man did apologize for the wait. I ordered a medium order of onion rings and a blended root beer float. I had to clarify the "blended" part a couple of times but he finally caught on and even noted it on the order board - "Root Beer Float Blended." The wait wasn't too bad before my food arrived. The girl who brought it did not smile or say much and was very unfriendly! I took the sack with the onion rings but when I took the cup from her it was over-flowing, very sticky and the lid was falling off. I looked in the cup, it was a regular root beer float so I explained to her I had ordered it blended and she practically did an eye roll before taking it back. She came back with my drink which now was 95% root beer and a tiny bit of vanilla ice cream taste. When I bit into my onion rings they were barely crisp on the outside and very soggy and doughy on the inside.I had to ask the young lady for catsup and salt and once again got attitude - so unfriendly and rude!I've loved Sonic for most of my life and their onion rings got me through one of my pregnancies! This was one of the worst visits to a Sonic I've ever had and will NOT got back to that location.
Atmosphere: 1
Food: 1
Service: 1
justin wright
Quick service with a large orderEverything was
Atmosphere: 5
Food: 5
Service: 5
Kaden Markee
Bought 3 different drinks all taste like water, cherry slush = water, blue raspberry slush with nerds = water with nerds, dr pepper with cream = slightly creamy water . $10 for
Every single time they get the order wrong. I don’t go for 6 months. Then I think oh I’ll try again. Why is it this is the only place I ever go that has this many problems. Then people say well there just kids that work there. Even my 8 year old can read.
Just shut this sonic down. I live in rose hill and stopped going there because every time I give it a shot it is either wrong or disgusting. I don't think the owner or managers care at all. You can tell because the pre-written response on all of these reviews just refer you to a corporate office. I tried calling the number and ended up at some call center. I do not recommend anyone eating here I've seen pictures from staff members of how filthy and disgusting the inside of this place is. Diners beware.
Atmosphere: 1
Food: 1
Service: 1
I'll be honest the food was horrible, the first time I ordered and we waited quite a while for it after ordering ahead on the app. The huge redemption came when I brought some of the food back. The manger, I never got his name, who was working came and talked to me at the car and ratified the issue. Everyone locally knows about the horrible state of the Rosehill sonic, when I told him about the food he told me he would make it himself and made sure before I left that it was up to my satisfaction. Great customer service from this young man. If the franchisee or corporate see this I don't know his name but he was working on 9/24 at around 215 pm.
Atmosphere: 5
Food: 1
Service: 5
Stopped by to grab a bite to eat, I guess all the stars lined up for me. Hot fresh food, made to order.
Atmosphere: 5
Food: 5
Service: 5
Would give them a zero if I could. I have waited over 20 minutes for one drink, when I was one of two cars, plus seeing what the moldy containers is a big worry! I am disgusted at the fact I have eaten from a place like this.
This is consistently the worst Sonic I have ever frequented, which stinks since I live in Rose Hill and generally liked Sonic since I was a kid.. This location is single handedly responsible for me not eating the chili cheese coney anymore. I've received inedible ones on numerous occasions. During the special $1.99 coney all day deal the last time, I got them for my entire family for an easy meal, and no one ended up eating more than 1/4 before we gave up. The hot dogs obviously made long time ago, rubbery and burnt. The Chili tastes off, some had almost no cheese, others have very little chili or cheese. I'd been getting the coney for literally decades and did not have problems with any Sonic living in Wichita, Hutchinson, or Hays over the years.
I recently tried the new pulled pork sandwich when it had just came out, and it was very good, I thought I had found something I really liked at Sonic once again. But the next 2 times I went and ordered the sandwich, it had serious problems and was basically as bad as the Coney's I often got served. The pork had crunchy bits all over each time. The bun was stale and I had to throw a portion of it away one of those times as well.
Last night, my wife wanted a shake, so I order myself a double cheeseburger, no mustard and ketchup. I was just going to put condiments on at home as I prefer. Well, I got home and opened it, and it was slathered in particularly mustard, all over the wrapper too from excess. I could barely taste the burger over it, even after scraping what I could off and it entirely ruined it for me. Usually, I can at least rely on a cheeseburger. Apparently not here. I have been served obviously old and refried tator tots and onion rings many times.
I have numerous more examples, but these three including last night came to mind.
The pictures I took don't even do how gross it often is justice. And I took them on different occasions.. I didn't even bother to take a picture of the slathered cheeseburger last night, it's par for the course.
Basically, if you are getting drinks, besides a potentially long wait it will probably be fine. If you order food, it's like flipping a coin whether the food will be horrible or not.
Go to Louis Cafe, go to Andover, go to Derby, don't go to Rose Hill Sonic. I honestly have never been served so much trash in one location and kind of feel insulted. I would never serve others the trash I have repeatedly been served, and I can say that having worked multiple food service jobs (as a cook) in the past for years.
Atmosphere: 1
Food: 1
Service: 2
Very very slow getting order server was friendly and apologized for the wait food was warm at best
Atmosphere: 3
Food: 3
Service: 1
Kids run the place... (into the ground) that can't get order correct, and don't care. It is very unprofessional, and I will never return. Owner & managers don't care!
Atmosphere: 1
Food: 1
Service: 1
Just ordered loaded tots. 10 cold tots, teaspoon of cheese sauce and 6 jalapeno pieces.
Atmosphere: 3
Food: 1
Service: 3
Very prompt friendly service.
Restaurantji Recommends
Love the onion rings and
Atmosphere: 3
Food: 5
Service: 4
Good service. Good quantity of descent fast food. App works well, just need to double check the location where you want to pick up your food. Great Drinks.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Super Sonic Breakfast Burrito Complete with Chemical Sauce
A little before 5:00 on a Saturday I went to the Sonic in Rose Hill, KS. Only three cars were there so they weren't busy. I pulled in and hit the red button to place my order. While I was waiting a truck pulled in next to me and after waiting 3-4 minutes they left. I continued waiting, another couple of minutes, and was finally asked for my order. The young man did apologize for the wait. I ordered a medium order of onion rings and a blended root beer float. I had to clarify the "blended" part a couple of times but he finally caught on and even noted it on the order board - "Root Beer Float Blended." The wait wasn't too bad before my food arrived. The girl who brought it did not smile or say much and was very unfriendly! I took the sack with the onion rings but when I took the cup from her it was over-flowing, very sticky and the lid was falling off. I looked in the cup, it was a regular root beer float so I explained to her I had ordered it blended and she practically did an eye roll before taking it back. She came back with my drink which now was 95% root beer and a tiny bit of vanilla ice cream taste. When I bit into my onion rings they were barely crisp on the outside and very soggy and doughy on the inside.I had to ask the young lady for catsup and salt and once again got attitude - so unfriendly and rude!I've loved Sonic for most of my life and their onion rings got me through one of my pregnancies! This was one of the worst visits to a Sonic I've ever had and will NOT got back to that location.
Atmosphere: 1
Food: 1
Service: 1
Quick service with a large orderEverything was
Atmosphere: 5
Food: 5
Service: 5
Bought 3 different drinks all taste like water, cherry slush = water, blue raspberry slush with nerds = water with nerds, dr pepper with cream = slightly creamy water . $10 for
Food: 1
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