I haven't experienced any problems from this Sonic and we've been here many times! Our food is always correct and the service is quick and friendly.
Kevin Peterson
Great food and quick, friendly service.
Udara Fernando
Had a very pleasant experience.
Caleb Nielsen
Their food comes out fresh and the staff is very friendly from what I could see
I SEE ORBS
Worst Sonic in 4 counties. 15 minute wait on a single soft drink 9 times out of 10. If only 3 vehicles at the establishment, it doesn't matter. The card readers and the order screens seldom work. So you have people running off with your debit or credit cards. The owner of this franchise should lose his license. I'd hate to see the condition out the inside of the building. Simply, pathetic. Don't give this your time or money.
Mark Martin
I good like sonic 😌
My Phone
Every single time they get the order wrong. I don’t go for 6 months. Then I think oh I’ll try again. Why is it this is the only place I ever go that has this many problems. Then people say well there just kids that work there. Even my 8 year old can read.
Chris Cook
Just shut this sonic down. I live in rose hill and stopped going there because every time I give it a shot it is either wrong or disgusting. I don't think the owner or managers care at all. You can tell because the pre-written response on all of these reviews just refer you to a corporate office. I tried calling the number and ended up at some call center. I do not recommend anyone eating here I've seen pictures from staff members of how filthy and disgusting the inside of this place is. Diners beware.
Atmosphere: 1
Food: 1
Service: 1
A King
I'll be honest the food was horrible, the first time I ordered and we waited quite a while for it after ordering ahead on the app. The huge redemption came when I brought some of the food back. The manger, I never got his name, who was working came and talked to me at the car and ratified the issue. Everyone locally knows about the horrible state of the Rosehill sonic, when I told him about the food he told me he would make it himself and made sure before I left that it was up to my satisfaction. Great customer service from this young man. If the franchisee or corporate see this I don't know his name but he was working on 9/24 at around 215 pm.
Atmosphere: 5
Food: 1
Service: 5
Jamie Wilson
Stopped by to grab a bite to eat, I guess all the stars lined up for me. Hot fresh food, made to order.
Would give them a zero if I could. I have waited over 20 minutes for one drink, when I was one of two cars, plus seeing what the moldy containers is a big worry! I am disgusted at the fact I have eaten from a place like this.
Pixel Tickler VR
This is consistently the worst Sonic I have ever frequented, which stinks since I live in Rose Hill and generally liked Sonic since I was a kid.. This location is single handedly responsible for me not eating the chili cheese coney anymore. I've received inedible ones on numerous occasions. During the special $1.99 coney all day deal the last time, I got them for my entire family for an easy meal, and no one ended up eating more than 1/4 before we gave up. The hot dogs obviously made long time ago, rubbery and burnt. The Chili tastes off, some had almost no cheese, others have very little chili or cheese. I'd been getting the coney for literally decades and did not have problems with any Sonic living in Wichita, Hutchinson, or Hays over the years.
I recently tried the new pulled pork sandwich when it had just came out, and it was very good, I thought I had found something I really liked at Sonic once again. But the next 2 times I went and ordered the sandwich, it had serious problems and was basically as bad as the Coney's I often got served. The pork had crunchy bits all over each time. The bun was stale and I had to throw a portion of it away one of those times as well.
Last night, my wife wanted a shake, so I order myself a double cheeseburger, no mustard and ketchup. I was just going to put condiments on at home as I prefer. Well, I got home and opened it, and it was slathered in particularly mustard, all over the wrapper too from excess. I could barely taste the burger over it, even after scraping what I could off and it entirely ruined it for me. Usually, I can at least rely on a cheeseburger. Apparently not here. I have been served obviously old and refried tator tots and onion rings many times.
I have numerous more examples, but these three including last night came to mind. The pictures I took don't even do how gross it often is justice. And I took them on different occasions.. I didn't even bother to take a picture of the slathered cheeseburger last night, it's par for the course.
Basically, if you are getting drinks, besides a potentially long wait it will probably be fine. If you order food, it's like flipping a coin whether the food will be horrible or not.
Go to Louis Cafe, go to Andover, go to Derby, don't go to Rose Hill Sonic. I honestly have never been served so much trash in one location and kind of feel insulted. I would never serve others the trash I have repeatedly been served, and I can say that having worked multiple food service jobs (as a cook) in the past for years.
Atmosphere: 1
Food: 1
Service: 2
Robert Backhaus
Very very slow getting order server was friendly and apologized for the wait food was warm at best
Atmosphere: 3
Food: 3
Service: 1
Ray Johnson
Kids run the place... (into the ground) that can't get order correct, and don't care. It is very unprofessional, and I will never return. Owner & managers don't care!
Atmosphere: 1
Food: 1
Service: 1
Herb Llewellyn
Just ordered loaded tots. 10 cold tots, teaspoon of cheese sauce and 6 jalapeno pieces.
I haven't experienced any problems from this Sonic and we've been here many times! Our food is always correct and the service is quick and friendly.
Great food and quick, friendly service.
Had a very pleasant experience.
Their food comes out fresh and the staff is very friendly from what I could see
Worst Sonic in 4 counties. 15 minute wait on a single soft drink 9 times out of 10. If only 3 vehicles at the establishment, it doesn't matter. The card readers and the order screens seldom work. So you have people running off with your debit or credit cards. The owner of this franchise should lose his license. I'd hate to see the condition out the inside of the building. Simply, pathetic. Don't give this your time or money.
I good like sonic 😌
Every single time they get the order wrong. I don’t go for 6 months. Then I think oh I’ll try again. Why is it this is the only place I ever go that has this many problems. Then people say well there just kids that work there. Even my 8 year old can read.
Just shut this sonic down. I live in rose hill and stopped going there because every time I give it a shot it is either wrong or disgusting. I don't think the owner or managers care at all. You can tell because the pre-written response on all of these reviews just refer you to a corporate office. I tried calling the number and ended up at some call center. I do not recommend anyone eating here I've seen pictures from staff members of how filthy and disgusting the inside of this place is. Diners beware.
Atmosphere: 1
Food: 1
Service: 1
I'll be honest the food was horrible, the first time I ordered and we waited quite a while for it after ordering ahead on the app. The huge redemption came when I brought some of the food back. The manger, I never got his name, who was working came and talked to me at the car and ratified the issue. Everyone locally knows about the horrible state of the Rosehill sonic, when I told him about the food he told me he would make it himself and made sure before I left that it was up to my satisfaction. Great customer service from this young man. If the franchisee or corporate see this I don't know his name but he was working on 9/24 at around 215 pm.
Atmosphere: 5
Food: 1
Service: 5
Stopped by to grab a bite to eat, I guess all the stars lined up for me. Hot fresh food, made to order.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Would give them a zero if I could. I have waited over 20 minutes for one drink, when I was one of two cars, plus seeing what the moldy containers is a big worry! I am disgusted at the fact I have eaten from a place like this.
This is consistently the worst Sonic I have ever frequented, which stinks since I live in Rose Hill and generally liked Sonic since I was a kid.. This location is single handedly responsible for me not eating the chili cheese coney anymore. I've received inedible ones on numerous occasions. During the special $1.99 coney all day deal the last time, I got them for my entire family for an easy meal, and no one ended up eating more than 1/4 before we gave up. The hot dogs obviously made long time ago, rubbery and burnt. The Chili tastes off, some had almost no cheese, others have very little chili or cheese. I'd been getting the coney for literally decades and did not have problems with any Sonic living in Wichita, Hutchinson, or Hays over the years.
I recently tried the new pulled pork sandwich when it had just came out, and it was very good, I thought I had found something I really liked at Sonic once again. But the next 2 times I went and ordered the sandwich, it had serious problems and was basically as bad as the Coney's I often got served. The pork had crunchy bits all over each time. The bun was stale and I had to throw a portion of it away one of those times as well.
Last night, my wife wanted a shake, so I order myself a double cheeseburger, no mustard and ketchup. I was just going to put condiments on at home as I prefer. Well, I got home and opened it, and it was slathered in particularly mustard, all over the wrapper too from excess. I could barely taste the burger over it, even after scraping what I could off and it entirely ruined it for me. Usually, I can at least rely on a cheeseburger. Apparently not here. I have been served obviously old and refried tator tots and onion rings many times.
I have numerous more examples, but these three including last night came to mind.
The pictures I took don't even do how gross it often is justice. And I took them on different occasions.. I didn't even bother to take a picture of the slathered cheeseburger last night, it's par for the course.
Basically, if you are getting drinks, besides a potentially long wait it will probably be fine. If you order food, it's like flipping a coin whether the food will be horrible or not.
Go to Louis Cafe, go to Andover, go to Derby, don't go to Rose Hill Sonic. I honestly have never been served so much trash in one location and kind of feel insulted. I would never serve others the trash I have repeatedly been served, and I can say that having worked multiple food service jobs (as a cook) in the past for years.
Atmosphere: 1
Food: 1
Service: 2
Very very slow getting order server was friendly and apologized for the wait food was warm at best
Atmosphere: 3
Food: 3
Service: 1
Kids run the place... (into the ground) that can't get order correct, and don't care. It is very unprofessional, and I will never return. Owner & managers don't care!
Atmosphere: 1
Food: 1
Service: 1
Just ordered loaded tots. 10 cold tots, teaspoon of cheese sauce and 6 jalapeno pieces.
Atmosphere: 3
Food: 1
Service: 3
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