Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
15830 Shawnee Mission Pkwy, Shawnee
(913) 777-0058
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Ordered online and went in to pick it up on the way home. Waited 10 minutes past when they said it would be ready. I told them I wanted my money back and was told I had to do it online. Tried that and it said my order had been completed. I go back inside and talk to the so called manager. He asks my name and then goes over to the drive-thru window and grabs my order. I tell him I don’t want the food now that’s it’s been over 30 minutes since I ordered. He starts to give...read full review
Terrible service, spent 30 minutes and 3 times through the drive through trying to get food ordered online. Charged twice. Manager not helpful.
Ratings
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill offers a mixed dining experience. While some customers have praised the friendly staff, clean environment, and accuracy of their orders, others have reported issues with incorrect orders and poor customer service. The restaurant is known for its diverse menu, including options like burritos, bowls, and tacos. Many customers appreciate the staff’s professionalism and helpfulness, and note that the restaurant is very clean. The food is fresh and portions are just right, with vegetarian options available for burritos, bowls, and tacos. One customer described the staff as respectful, kind, and always ready to help, especially when resolving issues with the app or other concerns. Despite occasional problems, Chipotle remains a popular choice for Mexican cuisine, with some saying it is one of their favorite locations now.