Domino's Pizza
$ • Pizza
Hours:
22231 W 66th St, Shawnee
(913) 422-9494
About Domino's Pizza
Customers' Favorites
Domino's Pizza Reviews
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"KIM" was the most professional, enthusiastic, thoughtful delivery driver I have ever had. Thank you!
This Domino's is the worst. One order we received cheese sticks that were completely raw. After 19 unanswered phone calls I drove to the store and the cashier laughed it off. Recently, we placed an order at 7pm, and at 9:30 the tracker was still showing "In Quality Check" status. After many calls we drove to the store to find it dark and no employees. I've attempted to reach out to corporate, but have not had much of a response. Do not order from here.
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 1AM |
| Saturday | 10:30AM - 1AM |
| Sunday | 10:30AM - 12AM |
Domino's Pizza remains a popular choice, offering a variety of delectable options. Recently, the restaurant's pan pizza has caught the attention of customers, with its tempting appearance in the latest ad campaign. One customer who ordered the pan pizza with pepperoni and sausage was pleasantly surprised, describing the pizza as exactly like the one seen on the TV screen – crispy around the edges, with hot, gooey cheese and a very tasty overall experience. The friendly staff at the location were also commended for their efficient service, with the order being ready for pickup as promised.
Customers have praised the cleanliness of the establishment and the professionalism of the staff, including the General Manager, Assistant Manager, and Delivery Driver. The pizzas are consistently prepared correctly, with the right toppings, and kept hot for pickup. Customers have also noted the generous portion of toppings and the overall deliciousness of the pizzas. The staff is described as very friendly and courteous, providing a positive experience for customers.
However, one customer reported a disappointing experience with the customer service, stating that their order was incorrect, and the staff was unresponsive and unwilling to resolve the issue satisfactorily. The customer was eventually able to speak with the owner/HR coordinator, who addressed the problem and offered a resolution.
Overall, Domino's Pizza seems to be a mixed bag, with both positive and negative reviews regarding the food quality and customer service. While some customers have enjoyed their experience, others have faced challenges that require attention from the management team to ensure consistent excellence across all locations.