Dunkin'
$ • Coffee Shops, Donuts
Hours:
4009 SW 21st St, Topeka
(785) 272-2225
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
There was only one staff member noticeable and there were 7 people in the lobby and 15 cars in the drive through. We walked out. This is not fair to the employee trying to do his job. I have done this type of work. As a management standpoint the manager needs to be in this store helping out to get the customers served. I believe it needs to be staffed with no less than 5 employees during your peak business hours. 3 in the back keeping up with the demands for product and...read full review
There was only one staff member noticeable and there were 7 people in the lobby and 15 cars in the drive through. We walked out. This is not fair to the employee trying to do his job. I have done this type of work. As a management standpoint the manager needs to be in this store helping out to get the customers served. I believe it needs to be staffed with no less than 5 employees during your peak business hours. 3 in the back keeping up with the demands for product and...read full review
2nd time I’ve used the app to order. Arrived and they were out of the food I ordered. No refund. Only a piece of paper with the food item name and a signature that is only good at that location and no idea when they will have that item available!
Ratings
Menu
Hours
| Monday | 4:30AM - 11PM |
| Tuesday | 4:30AM - 11PM |
| Wednesday | 4:30AM - 11PM |
| Thursday | 4:30AM - 11PM |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 4:30AM - 11PM |
Dunkin' is a convenient spot to visit, especially for those living nearby. However, cleanliness can be an issue, with dirty tables and empty napkin holders. Despite the friendly staff, orders made through the app are often incomplete or incorrect, leading to frustration. On the bright side, the drive-thru experience can be pleasant, with friendly staff and tasty treats like chocolate munchkins and lattes. The donut selection can be limited, but the coffee is always a reliable option. With some improvements in cleanliness and order accuracy, Dunkin' could be a more enjoyable experience for customers.