Wendy's
$ • Fast Food, Burgers
Hours:
2119 N Maize Rd, Wichita
(316) 721-5583
About Wendy's
Customers' Favorites
Wendy's Reviews
got our order completely wrong
Stood there for a 1 combo meal order for 15+ minutes and watched people who ordered after me that ordered larger orders get their food before me, unacceptable
Not sure what the problem is but this location has problems with getting the correct order out the window. During lent we went through the drive through and ordered a pair of meals, one being a fish sandwich the other was a double burger. We checked the bag at the window, two sandwiches two fries. Got home, wrong sandwiches. Tried them again and this time a chicken sandwich and a single cheese, we asked what was in the bag as they handed it out and the clerk responded exactly...read full review
Menu
Hours
| Monday | 10AM - 11:30PM |
| Tuesday | 10AM - 11:30PM |
| Wednesday | 10AM - 11:30PM |
| Thursday | 10AM - 11:30PM |
| Friday | 10AM - 11:30PM |
| Saturday | 10AM - 11:30PM |
| Sunday | 10AM - 11:30PM |
Wendy's has received mixed reviews. Some customers have praised the staff for their kindness and patience, even when the restaurant is understaffed. The food has been described as great, with one customer noting that a mistake was quickly corrected by replacing cheese sauce with sliced cheese at no additional cost. The Nacho Burger was mentioned, although it was made incorrectly the first time, a new one was prepared without issue. The cleanliness of the restaurant has been noted as good, especially after recent remodeling. However, there have been some negative experiences, such as an employee eating fries from the crisp area without gloves and appearing to be unused to having customers due to COVID-19. Overall, the food quality has been described as good, but experiences have varied in service and cleanliness.
Recent reviews indicate that experiences at Wendy's can be inconsistent. Some customers have encountered burnt cheese, wrong orders, and crunchy burger buns, making each visit feel like "burger roulette." On the positive side, some have enjoyed hot, fresh fries and onions, noting that the fries were piping hot and only slightly lacking in salt. A customer appreciated the $3 off a $15 order coupon on the app. Others praised the chocolate frosty for being thick and tasty, and enjoyed their chili, which was filled to the rim. A customer mentioned that their chili was a good size, possibly half a gallon or more. However, not all experiences were perfect; one person received a bacon Nader sandwich that seemed pre-cooked and warmed up rather than freshly made, with bacon that wasn't crispy, and an onion and mayonnaise that were not as expected. Additionally, a recent visit involved ordering two spicy chicken combos, but neither had any spice, and instead received two regular chicken sandwiches. Despite these issues, many customers still found the food acceptable and would consider returning, especially appreciating the location.