Wichita Cheesecake Company

The staff consistently provide friendly service.

We tried for two weeks to call, sent messages through their website then We stopped by the store during hours Google said they were open and it looked deserted. They have had Facebook posts in the last 3 days, so someone is doing something. We wanted to put in a large order for a birthday party. I'm not sure if they suck at getting back with potential customers, or are no longer in business.

Service: 1

never tried this place. probably won't ever be able to since it seems they're never actually open. my 15 year old wanted cheese cake for their birthday and stopped by at 7pm to find the doors locked. I'm guessing business is bad and they can't keep staffed enough to stay open, which tells me all I need to know.

Wichita Cheesecake Company gets a solid two and a half stars from me—and that's mostly for the concept and the fact that cheesecake, even at its worst, is still technically cheesecake. But this place felt more like a cheesecake storage unit than any kind of cheesecake experience.

We walked in expecting some kind of dessert wonderland. Maybe the smell of something baking, options galore, a little ambiance, and—bare minimum—coffee. Instead, we found a mostly empty display case with a few lonely slices already boxed up like they were halfway out the door. No vibe, no buzz, no cheesecake glory. Just some pre-packed slices waiting for adoption.

When I asked if they had coffee, the answer was a hard no. Now look, I don’t care what planet you're from—cheesecake without coffee is a dessert felony. I should not have to bring my own thermos just to complete the experience.

Bottom line: if you’re hoping for a cozy spot to sit down, sip some coffee, and indulge in a decadent slice of something freshly made with flair, keep looking. This one felt more like a cold handoff than a sweet escape.

Atmosphere: 2

Food: 3

Service: 2

Excellent cheesecake, will return when my cravings turn to Cheesecake!

Atmosphere: 5

Food: 5

Service: 5

Hours poster are inaccurate. Went back multiple times throughout the day on Friday. No one inside and no one answering the phones.

I am from out of town, however I stopped around 10:45am the food case appeared to be full and the door locked. The hours posted was 8am-8pm. Just disappointed there wasn't a sign on the door or post here on the page why it was closed.

Every cheesecake I have bought has been delicious, designed with care and you get what you pay for. Picked up the lemon Keylime today and most of the others have been coffee flavored.

Made the trip while visiting from out of state and the doors were locked at 7:30pm on a Thursday night. The door said hours are Tuesday through Saturday 8 am to 8 pm.

I would like to start off by saying the customer service was good, but I am disappointed that my order was not ready after I ordered the day before. I placed an order the day before and expected that my prepaid order would be ready when I went to pick it up the next day, but it was not. I was disappointed when I went to get my order and the worker told me it was not ready because they were out of the cheesecake that I had ordered. He then offered me one of the other three options that they had, and I picked a different one. The worker was helpful and polite, but again, if I pre-ordered and prepaid for the next day, what I ordered should be there and ready for pick up when I arrived.

Atmosphere: 1

Food: 3

Service: 3

Should’ve checked other reviews here first…place wasn’t open at their open hour. I tried to come back at a different day, same thing. Won’t bother to try again.

Atmosphere: 1

Food: 1

Service: 1

The people were friendly enough.
The place was empty and needed some TLC. The cheesecake was not New York style. It was not rich enough or cheesey. It tasted of imitation flavors and canned fruit. No coffee available.

Atmosphere: 3

Food: 2

Service: 3

Some of the best cheesecake I’ve had, strawberry was really good. I’ll have to try the peanut buttercup or pumpkin next time. I also didn’t know they had food there too, I definitely want to try some the next time I go

Came at 7:15pm on a Saturday and they were completely closed. No lights or signs. Will never come back. I had a late night pregnancy craving only to end up sad, disappointed and crying.

Atmosphere: 1

Service: 1

Just like going to a fast food place to order it. It's one small slice. The building looks nice but it has terrible parking.

Parking: Unclear whether or not it actually has parking. There is a big parking garage next to it but you pay for it.

Wheelchair accessibility: Very basic flat area so no reason why it shouldn't be wheelchair accessible.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: New York Style Cheesecake