Papa John's in Louisville

“Papa John’s on Shelbyville Road in Louisville consistently delivers great pizza and excellent service! The staff is always friendly, and the restaurant is well-kept, creating a welcoming atmosphere for carryout or quick service. Whether you’re grabbing a pizza to go or dining in, you can expect a smooth and pleasant experience.

The pizza is delicious and made with fresh ingredients. Their signature crust is always perfectly baked, and you can count on the pizza being hot and flavorful every time. The menu offers a variety of options, including specialty pizzas, wings, and breadsticks, so there’s something for everyone. I love the consistency of the quality, and the garlic butter dipping sauce is a must-have!

The location is conveniently located and easy to get to, with plenty of parking. Ordering is simple, whether through the app, website, or in person. The staff is always efficient, ensuring orders are prepared quickly.

I’ve always had positive experiences here, with orders being accurate and timely. Whether it’s for a quick meal or a family gathering, Papa John’s on Shelbyville Road is my go-to pizza place. Highly recommend for great pizza and outstanding service!“

“There is a young lady that was so nice to me. Her name is SKYLAR

I was opening the door and I dropped my pizza and they did not have to replace it but they did and I am so grateful for the kindness of these people and she was so nice to me. I was literally crying and she gave me a hug very sweet very respectful. She’s a very nice young lady. ….
And I’m not giving this review because they redid the pizza. I already told her before they redid it that I was going to give her a good review because she was so kind.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️“

“So this store is made by it's employees, especially great service from a younger guy named Mason, be always double checks my orders and makes sure all of my sauces are with my pizza. There's another guy when masons not there that takes great care of orders and his name is Logan.. Shout out to two of the best workers“

“I highly recommend eating at this Papa Johns location. The pizza, wings, and brownie I ordered for me and my son was delivered hot and fresh and tatsed delicious. They also delivered it before the estimated delivery time which was a plus.
Thank you!“

“I like their new auto system when you call. It actually got all my information correct. (Which is better than their call center has ever done.) I miss when the store employees used to answer and take orders, but the new automated system is a big improvement from the call center people with heavy accents.“

“Even tho I had my order made wrong first
I gotta give a shout to the man who legit was manning this establishment on his own, no one to pick up the phone, toss the dough, check the register, and serving the people besides HIM, and he was cool enough to fix my order at the spot with obstacles but at the spot, later the delivery hopping but this dude was still moving. Shame on management and owners but praise to the real hard workers keeping the place actuallya running!!! And by the way NOTHING BUT SMILES AND GOOD ATTITUDE“

“Better ingredients...just kidding. The pizza was delicious. It had a decent amount of toppings, and was reasonably priced. My only complaint is that they make you pay extra for the pepperoncini that they used to give you for free. The staff was friendly and the store looked clean. What else can you ask from a restaurant?“

“ALGONQUIN COMMUNITY UNITED, ACU Inc..like to thank Rochelle & Bobbie…for leading by example…Excellent service & clean establishment…ACU & the children appreciate Papa John for having people like them …that genuinely love to serve the community…Thx for contributing in helping making are community great again!!!!???“

“Papa John's is my go-to for pizza night! Their pizza is always good, with fresh toppings and that signature garlic sauce. Pro tip: use their app! They always have deals and coupons, which makes it a pretty good value. I usually do takeout to save a few bucks, and it's always ready quickly. If you're looking for a solid pizza, Papa John's is a good choice. 🍕“

“I ordered breadstix with 2 extra cheese dipping sauces when I picked it up I specifically asked the girl who rang up my order if my cheese cups were in there she said I got u...I got home no cheese cups so I called the store spoke with manager explained the whole situation and all I asked of her was to have someone deliver my two cheese cups to my house even though my house was a little bit out of their area she made sure to send me 10 cups of cheese through Uber eats or one of those delivery apps which was very nice of her so even though the employee lied to me and inconvenience me the manager quickly made things right so to avoid all of this I would suggest to definitely check your food before you leave the store don't just rely on the employee telling you that it's right“

“Imagine a cozy little pizza spot that feels like home the moment you step inside. The place is buzzing with life, laughter filling the air, and that mouthwatering smell of freshly baked dough and bubbling cheese wrapping around you like a warm hug. The walls are decked out with fun pizza-themed art, giving the place a relaxed, welcoming vibe. Families are gathered over shared pies, friends are cracking jokes, and you can feel the happiness in every corner.

Now, let’s dive into the pizza itself. The crust is just the right kind of magic—soft yet perfectly crispy around the edges, with that slightly charred finish that makes every bite irresistible. The sauce is rich and flavorful, like a perfect blend of ripe tomatoes, garlic, and herbs, giving it that homemade taste. The cheese is gooey and stretchy, melting in all the right ways. Whether you’re into a classic pepperoni, loaded veggies, or something unique like BBQ chicken, the toppings are always fresh and generous. They even have quirky options, like a spicy jalapeño and honey combo that’s surprisingly addictive. It’s not just a pizza spot—it’s a place that turns every slice into a piece of joy, keeping you coming back for more.“

“I just want to let the young lady that is currently the manager on duty tonight know that not only did she display excellent customer satisfaction, but that she is the great example of what leadership looks like. She was professional, kind and caring. She made not only a delicious pizza, she took pride in delivering exactly what I had asked for immediately … 5 star service! I can’t say enough great things about her! keep up the great work. that is how you run a store!!! :)

Nicole Holt“

“I was the last customer of the night 6-5-25. The management and staff were incredibly helpful and kind. Little did they know we had seven kids back at the suite. The food of course was hot, fresh and delicious. I appreciated the consideration and communication.“

“I just wanna show how greatly appreciative I am for store 81 especially talking to Mr . DJ He was amazingly equipped to resolve the issue with no conflict Very understanding Made it a point to meet the needs of this customer Outstanding work Ethic Definitely deserves a raise !!!“

“Probably the best pizza experience I've had in a while! Ordered extra cheese on one pizza and they gave us extra cheese our others as well! Only ordered 4 extra pepperchinis and got a whole container full. Ice cold 2 liters and our delivery driver was so sweet he waived our tip! THANKYOU so much!“

“This is a beautiful place to enjoy, take kids, and learn about the mammoth cave area. It is in a national park and FREE to go in and experience something new. The park is beautiful too. Nice trails. Cave tour costs money but you can spend a few free hours seeing everything else. The city it is in is awesome too. Like mom and pop town you will feel right at home and very peaceful Rock Cabin Camp is great too. Tell Ralph Jenni said Hello.“

“Cool older black lady working with customers tonight was a real salt of the earth woman. She was so helpful correcting an error i had with a doordash driver taking my food. She handled the other customers with superb customer service skills. She was making sure all the pizzas was covered in the doordash bags and protected from the rain as this was happening during a bad tornado storm. She needs a raise asap ! Great woman.“

“Very pleased with my recent purchase. The food was hot and fresh. I made a mistake when placing my order (I selected the wrong type of crust). Even though it was my error, they replaced the pizza free of charge. They even let me keep the original pizza. That level of service is rare nowadays. We'll definitely be back. Also, I got a large 1 topping, a medium cheese, a papadia, chicken bites and garlic sticks for under $35. Can't beat the value.“

“I'm not crazy about pizza after being poisoned by it about 20 years ago at a different pizza shop in Atlanta. I'm just recently a few years ago able to eat it again. I will say this though, the Philly steak and cheese papadia is so good you'll want one again and again. And my grandbabies loved the pizza.
As for the dining area, It doesn't seem so inviting. Small, very few seats, and the seats are pointed at the street and makes you feel like they don't want you watching them.“