Ordered a medium whopper meal, a medium brisket whopper meal with no pickles and no tomato, and cinni minis. Was only given a brisket whopper meal with pickles and cinni minis. When I tried to tell them about the missing drink the workers got mad at each other and treated it as if I was at fault. Was charged for the total meal and too tired to argue with them. Also have allergies so I can't even eat the brisket whopper with the pickles.
Atmosphere: 1
Food: 1
Service: 1
Steve Gillette
Food was hot and good. Service was good. Got what we expected.
Atmosphere: 5
Food: 5
Service: 5
Jordan Reed
I never really leave reviews, but I was really impressed today. The store was clean, my food was warm and fresh, and Heather was great. Such a fun personality and hard worker. I actually can’t wait to go back again to say hi lol the atmosphere here is amazing and I don’t have to worry about my food order being wrong or someone being rude. Let’s face it, most the time you go to get food it seems like everyone has an attitude towards you, but Heather was so nice and didn’t once treat me like a burden. I hate going to eat places and paying money to have someone treat me like crap.. no issue here! Shoutout Heather!
Atmosphere: 5
Food: 5
Service: 5
Patience Greer
Food was fresh and hot. Dining area was clean. Fast service and staff was friendly even though it is late
Atmosphere: 5
Food: 5
Service: 5
LeaAnne
The best Burger king in town! Food is always great and the service is fast and friendly. Employees go out of their way to make sure you're taken care of, especially Heather.
Atmosphere: 5
Food: 5
Service: 5
brandy azbill
Amazing service heather ia absolutely the best
Atmosphere: 5
Food: 5
Service: 5
Bre Sully
Burger King Louisville rd is the best burger king by far, Heather is the nicest person I think I've met in my entire life and made my experience a 10/10 thank you for being so kind and having the best customer service ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings, Classic Wrap Spicy Wrap Honey Mustard Wrap, Flame Grilled Beef, Whopper Meal, Bacon Egg \u0026 Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper Patty, Burger in a Bowl, BK Chicken Fries, French Toast Sticks, Hershey's Sundae Pie, Big Fish, Chicken Jr, Double Whopper, Impossible Whopper, Whopper Jr, French Fries
heather mcqueen
To the lady working the drive through today, I just want you to know that your kindness really went a long way. I’ve been sick and completely lost my voice. I pulled up to the second window and asked if I could place my order here since I could barely make out a whisper. Instead of being annoyed with me, you greeted me with a smile, took my order, and got me my food very fast. Burger king, you have a great employee working for you. Thank you for being so kind to me today.
Brittany Smith
Food wasn't that great and the wait for just a burger was way too long--but the staff were really polite and welcoming.
Atmosphere: 1
Food: 2
Service: 4
jesse tennison
Waited forever at counter with no one in the lobby ..food was not served as ordered tables were filthy and disgusting
Food was nice and fresh the service was great the manager there was as nice as can be and they keep the place nice and clean this store can get a A+ from me
Atmosphere: 5
Food: 5
Service: 5
Chris Read
Heather is a awesome manager
Atmosphere: 5
Food: 5
Service: 5
S Bear
Very friendly staff! Food was hot and delicious...lobby was clean and overall the best experience I've had at Burger King in along time! Continue doing great!
Atmosphere: 5
Food: 5
Service: 5
Shane Thomas
Great service hot food
Atmosphere: 5
Food: 5
Service: 5
Jim Gomez
Short staffed. The patti wasn't as tasty as normal.
Ordered a medium whopper meal, a medium brisket whopper meal with no pickles and no tomato, and cinni minis.
Was only given a brisket whopper meal with pickles and cinni minis. When I tried to tell them about the missing drink the workers got mad at each other and treated it as if I was at fault. Was charged for the total meal and too tired to argue with them. Also have allergies so I can't even eat the brisket whopper with the pickles.
Atmosphere: 1
Food: 1
Service: 1
Food was hot and good. Service was good. Got what we expected.
Atmosphere: 5
Food: 5
Service: 5
I never really leave reviews, but I was really impressed today. The store was clean, my food was warm and fresh, and Heather was great. Such a fun personality and hard worker. I actually can’t wait to go back again to say hi lol the atmosphere here is amazing and I don’t have to worry about my food order being wrong or someone being rude. Let’s face it, most the time you go to get food it seems like everyone has an attitude towards you, but Heather was so nice and didn’t once treat me like a burden. I hate going to eat places and paying money to have someone treat me like crap.. no issue here! Shoutout Heather!
Atmosphere: 5
Food: 5
Service: 5
Food was fresh and hot. Dining area was clean. Fast service and staff was friendly even though it is late
Atmosphere: 5
Food: 5
Service: 5
The best Burger king in town! Food is always great and the service is fast and friendly. Employees go out of their way to make sure you're taken care of, especially Heather.
Atmosphere: 5
Food: 5
Service: 5
Amazing service heather ia absolutely the best
Atmosphere: 5
Food: 5
Service: 5
Burger King Louisville rd is the best burger king by far, Heather is the nicest person I think I've met in my entire life and made my experience a 10/10 thank you for being so kind and having the best customer service ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings, Classic Wrap Spicy Wrap Honey Mustard Wrap, Flame Grilled Beef, Whopper Meal, Bacon Egg \u0026 Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper Patty, Burger in a Bowl, BK Chicken Fries, French Toast Sticks, Hershey's Sundae Pie, Big Fish, Chicken Jr, Double Whopper, Impossible Whopper, Whopper Jr, French Fries
To the lady working the drive through today, I just want you to know that your kindness really went a long way. I’ve been sick and completely lost my voice. I pulled up to the second window and asked if I could place my order here since I could barely make out a whisper. Instead of being annoyed with me, you greeted me with a smile, took my order, and got me my food very fast. Burger king, you have a great employee working for you. Thank you for being so kind to me today.
Food wasn't that great and the wait for just a burger was way too long--but the staff were really polite and welcoming.
Atmosphere: 1
Food: 2
Service: 4
Waited forever at counter with no one in the lobby ..food was not served as ordered tables were filthy and disgusting
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Food was nice and fresh the service was great the manager there was as nice as can be and they keep the place nice and clean this store can get a A+ from me
Atmosphere: 5
Food: 5
Service: 5
Heather is a awesome manager
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff! Food was hot and delicious...lobby was clean and overall the best experience I've had at Burger King in along time! Continue doing great!
Atmosphere: 5
Food: 5
Service: 5
Great service hot food
Atmosphere: 5
Food: 5
Service: 5
Short staffed. The patti wasn't as tasty as normal.
Atmosphere: 5
Service: 4
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