Starbucks
375 Crossroads Blvd, Cold Spring
(859) 572-4900
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Recent Reviews
While I like this location I was disappointed in how we were treated today during power outage. Em put us out in the rain. Asked if we could wait until it stopped raining, Em said no that we had to leave now and they had to leave in the rain too. They did not leave when we did.
She seemed eager to get people out so she could lock up and leave. Not thinking of customers. We had been there about 30-40 minutes with about 6 other people. Debbie and I felt Em could have provided...
i hope the worker from tonight at 6pm (11/4/23) knows she is doing an amazing job and to keep going and not to give up! there was a 10 minute line up for whatever reason and looked like she was new and looked very sad and embarrassed for whatever happened after i pulled up for my order.. they gave me my drink for free because of the 10 minute line up but she looked so sad and i wanted to tell her she was okay and to keep doing amazing but sometimes it slips my mind in that moment.....
I have no problem with the service at this location, and never have. My problem is they are never in stock with any seasonal items. This has consistently been the case since this location opened. They released their fall menu not even 2 weeks ago and they are already out of product. This is absolutely unacceptable. I realize this is a smaller Starbucks location, they need to better prepare and stock this store for the amount of traffic that comes through (which is a lot).
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